Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

What steps should I take if there is a discrepancy in the GST rates charged by my software and my supplier?

Certainly, here are the steps ,please follow: 
Step 1: Understand the GST rates applicable in your area.
Step 2: Look at invoices from your supplier for GST rates.
Step 3: Ensure your invoices reflect the right GST rates.
Step 4: If you overpaid, adjust your records accordingly.
Step 5 : Audit Regularly and Check your records.

I want to check if all sales invoices are included in the taxable value. What reports or options should I use?

For check proper sales data you can check supply outward register. 
For open supply outward register please follow these steps:
1. Go in Display Then go in GST Report
2. Then Go In GST Register then Go in supply outward Register
3. Then select all party or one party and mention date Range

Can you help me understand why the ITC pending of previous year are not showing in current financial year?

If the pending ITC of previous year are not showing in current year, then might be these possible reasons:
1. Might be you have not carry forward the pending ITC from the change financial year option under the administration menu.
2. May be the option of show previous year transactions is set N while checking the ITC tagging report.

How can I change the default account or group for a transaction type like discounts in BUSY?

reate expense groups in the chart of accounts, follow these steps:
Follow Below Steps:
Step 1: Click on Administration
Step 2: then Master
Step 3: then Account
Step 4: Add/ Modify(Select that account master)
Step 5: change the group as Direct / Indirect expenses. Step 6: Set the Tax Type as per master requirement and save .

Why am I unable to find the options for entering non-creditable GST and AGS tax in BUSY?

AGS tax not available in BUSY 
for entering non-creditable GST tax in BUSY follow the below steps
step 1: while entered purchase transaction select ITC eligibility as Section 17(5)-Ineligible ITC for non creditable GST
step 2: entered all relevant deatils in transaction like item details , qty , price and tax then save transaction

The tax amount is showing as in my sales voucher. Why is the tax not calculating correctly?

If the tax amount is showing as 0 in your sales voucher, please follow below steps : 
Step 1: Double-check the tax rates or rates applied to the sales voucher.
Step 2: Verify if the sales transaction is exempt from tax
Step 3: Review the sales voucher for any input errors, such as incorrect amounts, quantities

There seems to be a rounding off difference in the values. How can I correct this?

showing rounding off difference in the values for resolved that issue follow these steps
step 1: you can select round off manually in bill sundry of particular transaction and mention value of round off.
step 2: or you can enabled auto round off option from voucher series configuration then round off automatically calculate while saving transaction.

How should I enter the late fee payment made separately from the tax payment amount?

Here are steps to correctly record a payment towards late fees:
Step 1 : Create or choose an expense account specifically for late fees.
Step 2: create a new transaction to record the payment.
Step 3: Enterc the account details an d mounts
Step 4: apply tax correctly
Step 5: save the payment voucher

How can I customize and create expense groups in the chart of accounts?

reate expense groups in the chart of accounts, follow these steps:
Follow Below Steps:
Step 1: Click on Administration
Step 2: then Master
Step 3: then Account
Step 4: Add/ Modify(Select that account master)
Step 5: change the group as Direct / Indirect expenses. Step 6: Set the Tax Type as per master requirement and save .

Why are some of my expenses not reflecting in the GST reports?

There could be several reasons why some expenses are not reflecting in the reports in BUSY Accounting software, such as incorrect tagging of expenses, incorrect gst nature selection, not selecting the appropriate ledger account, or not properly adjusting GST input credit. It is important to review and reconcile expenses periodically to ensure accuracy and troubleshoot any discrepancies.
Trusted by Industry Leaders

Ready to scale your business?

Join 6,00,000+ growing businesses who trust Busy for their financial management. Experience the power of professional accounting in the palm of your hand.

Start Free Trial
No Credit Card Required