Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I record advance payments from customers with GST in BUSY?

To record advance payments from customers with GST in BUSY, follow these steps:
Step 1: Add new sales vouxcher from transaction menu
Step 2: Enter Customer Details
Step 3: Enter the Monut and other relavant details
Step 4 : Enter the GST amount with the advance payment.
Step 5 : Save the sales voucher.

How do I filter reports to show specific data?

To filter reports to show specific data in BUSY, you need to follow these steps:
Step 1: Open the required report and click on Filter button or press F7 for filter the report.
Step 2: You can select either Single Filter or Multiple Filter.
Step 3: Then, you need select the field, operator and value and can filter the report.

What is the process Re Download GSTR Json Data

for Redownload GSTR Data See the following Step 
Step 1: Go to Transction Click on GST Misc Utlities
Step 2: Click on Download GSTR Json Data
Step 3: Now Select the option Which file want to download
Step 4: Select the month and click on Redownlod option
Step 5: Save the configuration

I sold the same product to a customer multiple times but I'm unable to see the total quantity sold to that customer. Why don't I see the consolidated quantity for each customer?

see the consolidated quantity for each customer , please follow steps : 
Step 1: Go to Display menu .
Step 2 : Select Sales Analysis .
Step 3 : Select option Party wise
Step 4; click on Standard date /Voucehr wise option
Step 5 : click on okay and open the report.

How are debit notes and credit notes reflected in BUSY for GST reporting? What sections of GSTR should they come under?How do I add a new customer in BUSY?

To reflect debit credit note in GST report,do:
Step 1 : Create debit credit note entry
Step 2 : Link with original invoice
Step 3 : Update the relevant section
To add new customer in BUSY, go to:
Step 1 : CLick on administration
Step 2 : Masters
Step 3 : Account
Step 4 : Add

I need to send the monthly GST report to the auditor. However, when I try to open the file, the process does not open. How can I resolve this?

To send gst file to auditors, follow the below steps:
Step 1: Go to display then select gst reports
Step 2: Select GSTR option as per your requirement and mention date range and open report.
Step 3: Then export the report in excel
Step 4: Now send the exported file to auditor

I need to export reports from BUSY in a specific format but am unable to find options for format selection. How can I choose formats while exporting reports?

If you need to choose a specific format while exporting reports in BUSY: 
Specify the report and format you're looking for.
Based on your query, the right solution can be provided.
Further BUSY has a default format called the standard format.
You can configure your own reports in BUSY for customization.

I am trying to send my GST files to the auditor by email but am unable to. What steps do I need to follow to send these files?

To send gst file to auditors, follow the below steps:
Step 1: Go to display then select gst reports
Step 2: Select GSTR option as per your requirement and mention date range and open report.
Step 3: Then export the report in excel
Step 4: Now send the exported file to auditor

I made no changes but suddenly noticed problems in my GST reports starting from a particular date. What might cause such an issue and how can I troubleshoot?

There could be various reasons for sudden issues in GST reports starting from a particular date, such as
Step 1 : Incorrect data entry
Step 2 : Software glitches
Step 3 : Or connectivity issues.
Step 4: To troubleshoot these issues, one can try checking the data entered, restarting the software, or checking the internet connection.

I am not able to add POS (place of supply) details in the GST charged to customers from other states. How can I do this?

Here are the steps to do this:
Step 1: Create a New Transaction.
Step 2: Enter Transaction Details.
Step 3: Access the Transport Details Window.
Step 4: In the transport details window, you will find an option to specify the Place of Supply.
Step 5: Complete the Transaction.
Step 6: Save or Generate the Invoice.
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