Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

Why are some bills getting reflected under ITC reversals even though I claimed them?

Some bills may be getting reflected under ITC reversals because the payment for those bills was not made within 180 days from the date of the invoice. As per Rule 37 of the GST Act, if payment is not made within the specified time, the ITC claim needs to be reversed along with interest.

Why are my inter-state sale transactions not reflecting in the GST return Form B?

inter-state sale transactions not reflecting in the GST return Form 3B because there are multiple possibilities 
1. if voucher not approved from super user.
2. in sales type of transaction and in item master skip GST option was enabled.
3. make sure that you selected relevant date or month for GSTR3B return.

Why am I unable to see the GST filing status of my vendors in the transactions section?

To view the return filling status of parties follow below given steps:
Step 1: Go to transaction menu and select Gst misc. utilities option.
Step 2: Then select check party return filing status option.
Step 3: Then in next window of select party one party or transacted party to validate GSTIN online.

I want to view sales data bill-wise or Item-wise. How can I change the sales register view?

For view sales Register please follow these steps: 
1. Go in Display then go in Gst Report
2. Then Go in Gst Register then Go in sales register
3. Then click on Local, Central or combined according to your Requirement
4. Then click on bill wise or Item wise.

How do I resolve "could not create public open output file" error when exporting reports in BUSY?

To resolve this error, you can follow these steps:
Step 1: Check File Paths to export
Step 2: Use a Different File Name while exporting data
Step 3: Check and remove for Special Characters
Step 4: Clear Temporary Files
Step 5: On Windows, you can try running BUSY as an administrator

I am unable to find my user account details in BUSY. What should I do?

if unable to find user account details in BUSY then you need to reset user id paswword,
for that you need to send your data on support's mail id support@busy.in from your register mail id. also ,mentioned all the deatils like BUSY sr no and company deatils mentioned in your company letter head

I want to generate consolidated GSTR report in BUSY. What steps should I follow?

For consolidate gstr report you can view gstr 3b report and gstr 9 report.
For View Gstr 3b and gstr 9 please follow these steps:
1. Go in Display then go in gst Report
2. Then Go in Gst return
3. Then Go in Gstr 3b or Gstr 9 and select date range and open report

Why are my invoice references in reports still showing my old GST numbering format even though I changed it in BUSY?

If your GST reports showing old voucher numbering format even if you have changed the numbering then follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Then Go to housekeeping menu and select update gst summary option.
Step 3: In the next window select full or partial according to your need.

What should I do when my purchase invoices are not reflecting in the ITC as per the month they were filed?

If the purchase invoices are not reflecting in the ITC claimed report, then check the possible reason: 
1.Makesure the invoice being claimed correctly from monthly ITC tagging report.
2.Check the ITC status updated in itc claimed register.
3.Confirm the ITC eligibility are correctly updated in purchase or expense voucher entry.

How do I check the difference for amount appear in profit and loss and taxable amount of sales in gst report?

To check the difference between sales amount and taxable value in BUSY, follow these steps:
Step 1: Go to display section then click on gst report.
Step 2: Choose gst audit report then select reconcile account and gst.
Step 3: Now, select sales option then specify the date and open the report to check mismatch entries.