Frequently Asked Questions

Here are steps you can follow to address this issue:
 Step 1 : Go to transaction menu 
 Step 2: Find GST Misc Utilities 
 Step 3 : Update HSN SAC description
 Step 4: find duplicate HSN codes from the list 
 Step 5: remove manually 
 Step 6 : save the configuration

To update some transactions due to incorrect data entry, you need to follow the below steps:
 Step 1: Click on Transactions.
 Step 2: Click on a particular voucher sale, purchase, payment, receipt, journal, etc.
 Step 3: Click on the modify option.
 Step 4: Specify the voucher number.
 Step 5: Correct the posted transaction.

Here's a general process you can follow: 
 Step 1: Identify Canceled Invoices from audit trail report 
 Step 2 : open the canceled invoices in the transaction list 
 Step 3: need to create an adjusting entry or mark the invoices as canceled. 
 Step 4 : To cancel invoice press ALT+X

To check GSTR 1 report in BUSY, follow the steps below:
Step 1: Go to display then select GST reports
Step 2: Then select GST returns 
Step 3: Below GST returns select GSTR1 ereturns option and open report with correct date range
Step 4: Make sure you have invoice posted for the month youare checking report

To view the return filling status of parties follow below given steps:
 Step 1: Go to transaction menu and select Gst misc. utilities option.
 Step 2: Then select check party return filing status option.
 Step 3: Then in next window of select party one party or transacted party to validate GSTIN online.

For view sales Register please follow these steps: 
 1. Go in Display then go in Gst Report 
 2. Then Go in Gst Register then Go in sales register 
 3. Then click on Local, Central or combined according to your Requirement 
 4. Then click on bill wise or Item wise.

To resolve this error, you can follow these steps:
 Step 1: Check File Paths to export 
 Step 2: Use a Different File Name while exporting data 
 Step 3: Check and remove for Special Characters
 Step 4: Clear Temporary Files
 Step 5: On Windows, you can try running BUSY as an administrator

if unable to find user account details in BUSY then you need to reset user id paswword,
 for that you need to send your data on support's mail id support@busy.in from your register mail id. also ,mentioned all the deatils like BUSY sr no and company deatils mentioned in your company letter head

For consolidate gstr report you can view gstr 3b report and gstr 9 report.
For View Gstr 3b and gstr 9 please follow these steps:
1. Go in Display then go in gst Report
2. Then Go in Gst return 
3. Then Go in Gstr 3b or Gstr 9 and select date range and open report

These are the various tools in BUSY that can help with Gst Compliance:
 Step 1: Go to Display Menu 
 Step 2: Click on Gst Reports option 
 Step 3: Then click on Gst Audit Reports
 Step 4: Here are five reports that can help in auditing your data for GST compliance.