Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

How can I correct my GST number if it shows as cancelled in BUSY?

To correct your GST number if it shows as cancelled in BUSY, you will need to unregister the GST number before filing. This can be done by contacting the GST portal support or following the necessary process outlined by the GST authorities. Once the GST number is unregistered, you can update it in BUSY.

Why are some bills getting reflected under ITC reversals even though I claimed them?

Some bills may be getting reflected under ITC reversals because the payment for those bills was not made within 180 days from the date of the invoice. As per Rule 37 of the GST Act, if payment is not made within the specified time, the ITC claim needs to be reversed along with interest.

Why are my inter-state sale transactions not reflecting in the GST return Form B?

inter-state sale transactions not reflecting in the GST return Form 3B because there are multiple possibilities 
1. if voucher not approved from super user.
2. in sales type of transaction and in item master skip GST option was enabled.
3. make sure that you selected relevant date or month for GSTR3B return.

How can i check the B2B sales voucher report in BUSY?

To check the B2B sales voucher report in BUSY, follow these steps:
Step 1: Go to display section then click on GST report.
Step 2: Choose gst register then select Sales register.
Step 3: Now, Click on Combined then choose bill wise and then click on B2B option.
Step 4: Mention the date range and open the report.

How to identify specific entries with errors in BUSY

To identify specific entries with errors in BUSY, you can use the search and filter features. You can search for specific amounts, dates, or transaction details to narrow down the entries that may have errors. Additionally, you can use the reports and reconciliation tools in BUSY to identify discrepancies and errors in your entries.

What tax rate should I use for my invoices?

You should select the tax rate for your invoices. You need to check the below option:
1. You have to check which tax category your item or product belongs to.
2. Also, you have to check to which dealer type you belong: regular or commission dealer.
Accordingly, you have to select your tax rates in your invoices.

I made a sale to a customer but the GST report is picking up the shipping address instead of the billing address. How can I configure the system to select the billing address for GST reporting?

If shipping address and details showing in gst reports instead of billing party details that means while voucher entry in BUSY party select GST Report Basis as billing shipping details not As per party master so need to select As per party master in gst report basis in billing shipping window and resave voucher.

I am unable to see some vouchers uploaded by the vendor in my GST B report. Why is this happening and how can I get them to show up?

If voucher not showing in gstr2b first check voucher number and then if voucher number is correct but not showing in gstr2b so told party to update voucher manually in portal as Gstr2b is static it is neccessary to upload voucher before 15th of each month data otherwise it will not consider after that.

I am not able to change the tax amount from CGST & SGST to IGST for a transaction. What should I do to modify this?

To change the tax amount from CGST & SGST to IGST for a transaction follow these steps
step 1: open invoice which is you want to modify
step 2: then change sales or purchase type as central
step 3: after that apply tax again IGST will be auto calculated then save invoice again

The software was allowing me to download GSTR-B previously but now I am getting an error. What has changed and how can I resolve this?

If you are able to download GSTR 2B previously now getting errror, this could be:
Step 1 : Check your credentials
Step 2 : Check your internet connection
Step 3 : Update the software
Step 4 : Check GST portal error or server down
Step 5 : Firewal settings
Step 6 : Access rights