Frequently Asked Questions

To correct your GST number if it shows as cancelled in BUSY, you will need to unregister the GST number before filing. This can be done by contacting the GST portal support or following the necessary process outlined by the GST authorities. Once the GST number is unregistered, you can update it in BUSY.

Some bills may be getting reflected under ITC reversals because the payment for those bills was not made within 180 days from the date of the invoice. As per Rule 37 of the GST Act, if payment is not made within the specified time, the ITC claim needs to be reversed along with interest.

inter-state sale transactions not reflecting in the GST return Form 3B because there are multiple possibilities 
 1. if voucher not approved from super user.
 2. in sales type of transaction and in item master skip GST option was enabled. 
 3. make sure that you selected relevant date or month for GSTR3B return.

To check the B2B sales voucher report in BUSY, follow these steps:
Step 1: Go to display section then click on GST report.
Step 2: Choose gst register then select Sales register.
Step 3: Now, Click on Combined then choose bill wise and then click on B2B option.
Step 4: Mention the date range and open the report.

To identify specific entries with errors in BUSY, you can use the search and filter features. You can search for specific amounts, dates, or transaction details to narrow down the entries that may have errors. Additionally, you can use the reports and reconciliation tools in BUSY to identify discrepancies and errors in your entries.

You should select the tax rate for your invoices. You need to check the below option:
1. You have to check which tax category your item or product belongs to.
2. Also, you have to check to which dealer type you belong: regular or commission dealer.
Accordingly, you have to select your tax rates in your invoices.

If shipping address and details showing in gst reports instead of billing party details that means while voucher entry in BUSY party select GST Report Basis as billing shipping details not As per party master so need to select As per party master in gst report basis in billing shipping window and resave voucher.

If voucher not showing in gstr2b first check voucher number and then if voucher number is correct but not showing in gstr2b so told party to update voucher manually in portal as Gstr2b is static it is neccessary to upload voucher before 15th of each month data otherwise it will not consider after that.

To change the tax amount from CGST & SGST to IGST for a transaction follow these steps
 step 1: open invoice which is you want to modify
 step 2: then change sales or purchase type as central 
 step 3: after that apply tax again IGST will be auto calculated then save invoice again

If you are able to download GSTR 2B previously now getting errror, this could be:
 Step 1 : Check your credentials
 Step 2 : Check your internet connection
 Step 3 : Update the software
 Step 4 : Check GST portal error or server down
 Step 5 : Firewal settings
 Step 6 : Access rights