Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How to identify specific entries with errors in BUSY

To identify specific entries with errors in BUSY, you can use the search and filter features. You can search for specific amounts, dates, or transaction details to narrow down the entries that may have errors. Additionally, you can use the reports and reconciliation tools in BUSY to identify discrepancies and errors in your entries.

What tax rate should I use for my invoices?

You should select the tax rate for your invoices. You need to check the below option:
1. You have to check which tax category your item or product belongs to.
2. Also, you have to check to which dealer type you belong: regular or commission dealer.
Accordingly, you have to select your tax rates in your invoices.

I'm having trouble finding the right place to update HSN codes in the software interface. Can you tell me where this option is located?

To update the HSN/SAC code in an item in BUSY, follow these steps:
Step 1: Go to administration section then click masters menu
Step 2: Choose the item option then click on modify option
Step 3: After access the item master in modify mode, update the HSN code in its field and save the item master.

I am unable to see the source of the GST return B , figure. How can I trace where this amount is coming from?

You can trace by the checking the figure in the GSTR 3B report. 
Pls follow the below steps :
Step 1: Click on Display
Step 2: Then GST reports
Step 3: Then GST Returns
Step 4: Then GSTR 3B
Here open the report of required month date and check the figure.

Why are my invoice references in reports still showing my old GST numbering format even though I changed it in BUSY?

If your GST reports showing old voucher numbering format even if you have changed the numbering then follow below steps:
Step 1: Take a latest backup of the data.
Step 2: Then Go to housekeeping menu and select update gst summary option.
Step 3: In the next window select full or partial according to your need.

What should I do when my purchase invoices are not reflecting in the ITC as per the month they were filed?

If the purchase invoices are not reflecting in the ITC claimed report, then check the possible reason: 
1.Makesure the invoice being claimed correctly from monthly ITC tagging report.
2.Check the ITC status updated in itc claimed register.
3.Confirm the ITC eligibility are correctly updated in purchase or expense voucher entry.

How do I check the difference for amount appear in profit and loss and taxable amount of sales in gst report?

To check the difference between sales amount and taxable value in BUSY, follow these steps:
Step 1: Go to display section then click on gst report.
Step 2: Choose gst audit report then select reconcile account and gst.
Step 3: Now, select sales option then specify the date and open the report to check mismatch entries.

How do I check my amended purchase bills in the GST portal? The purchase register in BUSY is not showing amendments.

If you want to check amended purchase bills then please follow the given steps
Step 1: Go to transaction menu then GST misc. utilities.
Step 2: Then download GSTR json data and download GSTR 2A and 2B.
Step 3: Then Reconcile GSTR data you will find amended enteries with has tag sign.

The BB and BC totals are showing different amounts than expected. How can I recalculate the totals to resolve this?

Here are steps you can take to recalculate the totals and resolve the issue:
Step 1: Double-check the data that has been entered for both B2B and B2C transactions.
Step 2: Run update voucher GST summary from housekeeping menu .
step 3: Reconcile Transactions
Step 4: Cross-Check with Accounting or Sales transanctions.

Why am I unable to modify a voucher after ITC has been tagged to it? What options do I have?

Once ITC has been tagged to a voucher, it is advised not to modify it as it may disturb the input claim data. However, if you still need to make changes, you can untag the ITC, modify the voucher, and then retag the ITC. Remember to take a backup before making any modifications.
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