Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

I want to adjust the tax liability for a customer who has gone bankrupt. How can I write off the tax liability in BUSY?

To write off tax liability in BUSY for a bankrupt customer, please follow below mentioned steps.
 Step 1: Go to transaction menu and click on add journal voucher.
 Step 2: Enter voucher date and select GST nature as not applicable.
 Step 3: Debit your bad debts and tax account and credit your party account.

I am unable to understand the difference between GST input and output in my balance sheet. Can you please explain how this works?

The GST Input account carry the balance which you have paid to vendor and use in the purchase, purchase return, debit and credit note of purchases.
 The GST Output account carry the balance of the GST amount which you have charge to the customer during sales voucher, sales return,debit and credit note of sales.

I'm having trouble finding the right place to update HSN codes in the software interface. Can you tell me where this option is located?

To update the HSN/SAC code in an item in BUSY, follow these steps:
Step 1: Go to administration section then click masters menu
Step 2: Choose the item option then click on modify option
Step 3: After access the item master in modify mode, update the HSN code in its field and save the item master.

I am unable to see the source of the GST return B , figure. How can I trace where this amount is coming from?

You can trace by the checking the figure in the GSTR 3B report. 
 Pls follow the below steps :
 Step 1: Click on Display
 Step 2: Then GST reports
 Step 3: Then GST Returns
 Step 4: Then GSTR 3B 
 Here open the report of required month date and check the figure.

Why am I unable to see the GST filing status of my vendors in the transactions section?

To view the return filling status of parties follow below given steps:
 Step 1: Go to transaction menu and select Gst misc. utilities option.
 Step 2: Then select check party return filing status option.
 Step 3: Then in next window of select party one party or transacted party to validate GSTIN online.

I want to view sales data bill-wise or Item-wise. How can I change the sales register view?

For view sales Register please follow these steps: 
 1. Go in Display then go in Gst Report 
 2. Then Go in Gst Register then Go in sales register 
 3. Then click on Local, Central or combined according to your Requirement 
 4. Then click on bill wise or Item wise.

How do I resolve "could not create public open output file" error when exporting reports in BUSY?

To resolve this error, you can follow these steps:
 Step 1: Check File Paths to export 
 Step 2: Use a Different File Name while exporting data 
 Step 3: Check and remove for Special Characters
 Step 4: Clear Temporary Files
 Step 5: On Windows, you can try running BUSY as an administrator

I am unable to find my user account details in BUSY. What should I do?

if unable to find user account details in BUSY then you need to reset user id paswword,
 for that you need to send your data on support's mail id support@busy.in from your register mail id. also ,mentioned all the deatils like BUSY sr no and company deatils mentioned in your company letter head

I want to generate consolidated GSTR report in BUSY. What steps should I follow?

For consolidate gstr report you can view gstr 3b report and gstr 9 report.
For View Gstr 3b and gstr 9 please follow these steps:
1. Go in Display then go in gst Report
2. Then Go in Gst return 
3. Then Go in Gstr 3b or Gstr 9 and select date range and open report

What are the various tools in BUSY that can help with GST compliance?

These are the various tools in BUSY that can help with Gst Compliance:
 Step 1: Go to Display Menu 
 Step 2: Click on Gst Reports option 
 Step 3: Then click on Gst Audit Reports
 Step 4: Here are five reports that can help in auditing your data for GST compliance.