Frequently Asked
Questions

Q: I need to make corrections in the invoices uploaded on GST Portal earlier. Is there any provision to delete or modify invoices post uploading?

If you made a mistake in the invoices you uploaded on the GST portal, you have to fix it manually through an amendment on the GST portal. Please note that you can only correct the values on the invoice; you can't delete it once you've submitted the GST return.

Q: I cannot find the date range filter option when generating reports in BUSY. Where is this filter located and how can I apply it?

To generate reports in BUSY, please follow below steps : Step 1: navigate the display menu Step 2 : select the specific reports Step 3 : specify the specific date range and enable the bifurcation option Step 4 : click on Ok and viwe the report

Q: My GST return filing date is nearing but the software is taking very long to upload the GSTRHow can I speed up the process?

If your GST return filing date is nearing but the software is taking very long to upload the GSTR-1, you can upload the GST return with the direct and JSON options. These two options process the GSTR-1 quickly, and with these two options, you can speed up the process.

Q: How do I change the date range or period in the GST reports? I want to generate reports for a different time period.

To generate reports in BUSY, please follow below steps : Step 1: navigate the display menu Step 2 : select the specific reports Step 3 : specify the specific date range and enable the bifurcation option Step 4 : click on Ok and viwe the report

Q: I need assistance in reconciling the supplier invoices between GSTR-A and GSTR-B in BUSY. What should I do to resolve the differences?How do I create a bill of materials (BOM) in BUSY? What steps should I follow?

Reconcile supplier invoices: Step 1 : Identify missing invoices Step 2 : Verify invoice details Step 3 : Rectify mismatches To create BOM in BUSY, follow Step 1 : Enable manufacturing feature from inventory Step 2 : Click on administration Step 3 : Masters Step 4 : BOM add

Q: I am trying to view sales details for the month of June but it is showing registered parties only. How can I see the sales details for unregistered parties for June?

If you're looking at a report that displays only registered customers sales report, it means you're reviewing the B2B (business-to-business) data. Make sure to also examine another report that includes information on both B2B and B2C (business-to-consumer) transactions. This way, you'll have a comprehensive view of all sales details.

Q: I am unable to find the tax breakup for sale prices in the reports. Can you guide me on where I can see the GST split for MRPs?

You can view the tax breakup for MRPs in the standard reports in BUSY , Please follow below steps : Step 1: Navigate to the Display Section Step 2: Enable option show MRP and bifurcation of amounts Step 3 : press okay and open the report .

Q: I need to reconcile my GST payments with government records. What features does the accounting software have to help match payments with government data in BUSY?

In BUSY shows the GST data as per the transaction which has been entered by you. Make sure you have recorded all the entries done its get match with the GST portal. You can view the electronic cash and credit ledger for matching the data with the gst portal.

Q: I want to transfer funds between accounts but the transfer option is greyed out. Why can't I transfer funds?

Here are some common reasons and possible solutions: Step 1: Check the user permission related to add vouchers Step 2 : take backup and reindex the data Step 3: check financial year that your working in the same current year Step 4: Check the accounts and groups

Q: I want to generate a GST summary for a specific date range. What steps do I need to follow?

To generate GST Summary for a specific date range in BUSY, you need to follow these steps: Step 1: Go to Display menu and click on GST Reports. Step 2: Select GST Summaries and click on GST Summary. Step 3: Enter the date range and can generate the report.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I need to make corrections in the invoices uploaded on GST Portal earlier. Is there any provision to delete or modify invoices post uploading?

If you made a mistake in the invoices you uploaded on the GST portal, you have to fix it manually through an amendment on the GST portal. Please note that you can only correct the values on the invoice; you can't delete it once you've submitted the GST return.

I cannot find the date range filter option when generating reports in BUSY. Where is this filter located and how can I apply it?

To generate reports in BUSY, please follow below steps : 
 Step 1: navigate the display menu 
 Step 2 : select the specific reports
 Step 3 : specify the specific date range and enable the bifurcation option 
 Step 4 : click on Ok and viwe the report

My GST return filing date is nearing but the software is taking very long to upload the GSTRHow can I speed up the process?

If your GST return filing date is nearing but the software is taking very long to upload the GSTR-1, you can upload the GST return with the direct and JSON options. These two options process the GSTR-1 quickly, and with these two options, you can speed up the process.

How do I change the date range or period in the GST reports? I want to generate reports for a different time period.

To generate reports in BUSY, please follow below steps : 
 Step 1: navigate the display menu 
 Step 2 : select the specific reports
 Step 3 : specify the specific date range and enable the bifurcation option 
 Step 4 : click on Ok and viwe the report

I need assistance in reconciling the supplier invoices between GSTR-A and GSTR-B in BUSY. What should I do to resolve the differences?How do I create a bill of materials (BOM) in BUSY? What steps should I follow?

Reconcile supplier invoices:
 Step 1 : Identify missing invoices
 Step 2 : Verify invoice details
 Step 3 : Rectify mismatches
 To create BOM in BUSY, follow
 Step 1 : Enable manufacturing feature from inventory
 Step 2 : Click on administration
 Step 3 : Masters
 Step 4 : BOM add

I am trying to view sales details for the month of June but it is showing registered parties only. How can I see the sales details for unregistered parties for June?

If you're looking at a report that displays only registered customers sales report, it means you're reviewing the B2B (business-to-business) data. Make sure to also examine another report that includes information on both B2B and B2C (business-to-consumer) transactions. This way, you'll have a comprehensive view of all sales details.

I am unable to find the tax breakup for sale prices in the reports. Can you guide me on where I can see the GST split for MRPs?

You can view the tax breakup for MRPs in the standard reports in BUSY , Please follow below steps : 
 Step 1: Navigate to the Display Section
 Step 2: Enable option show MRP and bifurcation of amounts 
 Step 3 : press okay and open the report .

I need to reconcile my GST payments with government records. What features does the accounting software have to help match payments with government data in BUSY?

In BUSY shows the GST data as per the transaction which has been entered by you. Make sure you have recorded all the entries done its get match with the GST portal. You can view the electronic cash and credit ledger for matching the data with the gst portal.

I want to transfer funds between accounts but the transfer option is greyed out. Why can't I transfer funds?

Here are some common reasons and possible solutions:
 Step 1: Check the user permission related to add vouchers
 Step 2 : take backup and reindex the data 
 Step 3: check financial year that your working in the same current year 
 Step 4: Check the accounts and groups

I want to generate a GST summary for a specific date range. What steps do I need to follow?

To generate GST Summary for a specific date range in BUSY, you need to follow these steps:
 Step 1: Go to Display menu and click on GST Reports.
 Step 2: Select GST Summaries and click on GST Summary.
 Step 3: Enter the date range and can generate the report.

Frequently AskedQuestions