Frequently Asked Questions

If the HSN / SAC codes are not showing properly in the GST reports then you need to check the item master and verify that HSN /SAC code is correctly entered in it.
 Further also clarify your query in which report ther HSN / SAC codes are not showing?

To match GST 2A with the books in BUSY, you need to download the GSTR 2A data from the GST portal. Then, compare the downloaded data with the purchase register report in BUSY. Identify any mismatches between the two and reconcile them by making necessary adjustments in the software.

Transaction recording issues in BUSY can occur for various reasons ,Here are some common issues and how to address them:
 Step 1: Double-check all data entries 
 Step 2: Adjust user permissions have the appropriate access rights to record and modify transactions.
 Step 3: Update the BUSY latest release

To compare Input and output gst value please follow given below steps:
 Step 1: Go to display menu
 Step 2: Then click on GST reports
 Step 3: Afterwards click on GST summaries then open GST summary
 Step 4: Then you can view the input and output of your gst

To view the formatting details of ITC-04 in BUSY, you can follow these steps:
 Step 1: Navigate to the GST Reports or GST Returns section
 Step 2: Look for the ITC-04 form or report within the GST returns section
 Step 3: Click on the ITC-04 form to open it.

To void or delete an incorrect invoice in BUSY, you can open the invoice and select the particular row to void or delete it. Or press the F9 key will hide the details and remove it from the invoice . Press F8 to delete all over invoice entry .

To view B2B nature sales entries, follow the below step:
Step 1: Go to display menu then select GST reports and click on GST registers.
Step 2: Select sales register then bill wise and click on B2B.
Step 3: Enter the date range then open the report and can view the entries.

If the same itc issues is not coming up then there could be several reasons of it:
 1. Make sure you have select itc eligibility properly in voucher
 2. Ensure that you raise a GST invoice for 
 3. May be you are using itc tagging in your data

To resolve this and ensure accurate GSTR-1 reporting, follow these steps:
 Step 1: Double-check your transaction entries to ensure that tax-exempt sales are tag correctly to exempt.
 Step 2: Update the tax type and tax categories 
 Step 3: edit those transactions to reclassify them correctly as exempt.

want to adjust previous month's expenses in BUSY, you can pass an adjustment or provisional entry for the specific expense account and date. This can be done by selecting the Debiting the Expenses and Crediting the Party / Creditor Account OR Liability Account and entering the necessary details