Frequently Asked Questions

unable to export GSTR-1 file even though have created the template and saved it then 1.make sure the template path is corect or not.
 2.make sure that the template you are using are upto date 
 3.make sure that the date range is correct to generate GSTR1 report

The difference in higher GST credit than expected in BUSY ledger could be due to incorrect data entry or mismatch in GST portal data. To fix this, check the data entered in BUSY and compare it with the GST portal data. Make necessary corrections and reconcile the ledger.

You have to enter payment voucher from transaction on the last date of the month in order for making payment entry after GST payable so that it will not show as payable in next month.
 As have to Debit the GST payable ledger and credit your cash/bank account.

To diagnose and fix connectivity problems preventing software from filing GST reports, you can try checking your internet connection, ensuring that your antivirus is not blocking the software, and restarting the software or computer. If the issue persists, you may need to contact technical support for further assistance.

If the GST calculation was working properly earlier but now its not calculating the correct then you need to check what changes have you done in the Masters like tax category which is tag in the item master, sale purchase type, bill sundry and transaction related to GST

To check and resolve errors in e-filing validation for some transactions in BUSY before generating GST returns, you can click on the "Check Possible Errors" option. This will help you identify any errors in your data or entries, which you can then resolve before generating the GST returns.

If you are unable to see the invoice date column after adding custom column it means you have selected wrong field in custom column apart from that if you want to see invoice date column then you can see in that report as by default it is available

If you are unable to see some unregistered party bills in B2B report in BUSY, please check below points:
 Step 1 : Incorrect data entry like voucher type
 Step 2 : filter applied
 Step 3 : Date range
 Step 4 : Tax type
 Step 5 : Transaction type

After updating BUSY with latest release then generate return with the following steps:
 Step 1: Go to display Menu
 Step 2: Click on gst return option 
 Step 3: Then click on gstr 1 e-return option 
 Step 4: Then select method and proceed to generate return

if after changes Entry report remain the same See the folowing Step
 Step 1: Take a Backup your Data
 Step 2: Go to House Keeping Menu Run Update Voucher Gst Summary
 Step 3: Select the option Complete
 Step 4: Click on OK for Run Updating GST in Voucher