Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
Some vouchers are showing in BUSY but not reflecting in the GST portal. Why is this happening and what can be done to sync the data?
If some vouchers are showing in BUSY but not in the GST portal as you have entered the voucher in BUSY after uploading the GST return on portal.If you want to upload that voucher and return is already filed then contact to your tax consultant or CA.
I cannot find the option to add Nature of Transaction details for my entries. Where can I specify whether a transaction is business-to-business or other types?
To find the option to add the nature of transaction details for your entries, when you add the transaction to the journal voucher and paymnet voucher, we need to specify the GST nature so that we can add the nature of the transaction as registered expenses (B2B).
I want to match input credit and output values but the software is not allowing it. What should I check?
if software not allowing you to match input credit and output values then maybe you dont have user rights to open GST reports under display menu and match input output values so need to login with super user id and give full rights to view Display report.
Why am I seeing a credit balance in my GST account when I have already paid the GST?
If you see a credit balance in your GST account despite paying GST, it may be due to pending adjustment entries. Follow these steps:
Step 1:Pass Journal entry for INPUT/OUTPUT entries to adjust the balance.
Step 2:If needed, pass cross-adjustment entries for further reconciliation.
Why is my CGST input credit balance showing a different amount than the actual credit I should have?
The CGST input credit balance may be showing a different amount than the actual credit due to incorrect opening balance or manual journal entries. It is important to review the purchase ledger entries, input credit claimed, and journals posted to identify any discrepancies and make necessary adjustments.
I am unable to open my full data file. How can I view the data month-wise or quarter-wise?
To view your data month wise or quarter wise you can follow the steps
Step1 go to administration menu and click on configuration then click on feature option
Step2 Click on GST VAT option and select return filling frequency as monthly or quarterly and save
I entered the GST Miscellaneous Utilities option but am not seeing the "Check Party Return Filing Status" option. What should I do next?
To check the party filling status in BUSY follow the steps
Step1 Go to transaction menu and click on GST misc utilities
Step2 Click on check party return filling status
Step3 Select one party or all transacted party or self to view the report
Why am I unable to generate separate sales vouchers for exempt, nil rated and zero rated items?
You may be unable to generate separate sales vouchers for exempt, nil rated, and zero rated items because you have not specified the necessary data fields or settings in BUSY. Make sure to check the settings and options related to displaying and categorizing these types of transactions.
How do I confirm if I have selected the correct ITC reversal rule for my organisation?
To confirm if you have selected the correct ITC reversal rule for your organization, you should consult with your accountant or tax advisor. They will be able to guide you on the applicable rules and ensure that you have selected the correct rule for your specific situation.
The total invoice amount shown in my returns is incorrect. Why is there a discrepancy?
total amount shown in your return is incorrect because maybe in invoice some other charges add in bill sundry not taged with any account or they deducted from net bill value instead of taxable value so that's why some times total invoice value showing incorrect in returns.