Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

How do I edit the GST details of the company in BUSY?

To edit GST details in BUSY, please follow the below steps:
Step 1: Go to Administration menu
Step 2: Then click on Configuration then Features and Options
Step 3: Then press enter on GST / VAT option and then you can edit the necessarydetails such as GSTIN / Type of dealer.

Why are some e-invoicing amounts not showing in the portal data?.

Some e-invoicing amounts may not be showing in the portal data due to potential issues with data synchronization or uploading. It is recommended to check if the invoices have been properly uploaded to the portal and if there are any errors or discrepancies in the data entry process.

What tax reports are available and how do I generate them?

In BUSY, there are various important tax reports available. Including GST Summary, GSTR-1, GSTR-2A, GSTR-2B, GSTR-3B, GSTR-4, GSTR-9,GSTR 9-C, Tax clause-44 audit report and many more.
To view these reports you can go to the
Step 1: Display
Step 2: GST Reports
Step 3: And choose the desired reports in list

What is the process to enable API access in the software?

To enable API access in the software, you need to go to the GST portal and navigate to the 'Manage API Access' option. Click on it and then click on 'Enable API Request'. Confirm the duration for API access (usually 30 days) and click 'Yes' to enable it.

Can I preview the GST JSON file before exporting from BUSY?

No you cannot preview the GST JSON file before exporting it from BUSY.
But you can check the gstr data in gst report before exporting the JSON file
To check gst report go to display
then click on gst report and
you will be able to see it

How to handle mismatches between returns and actual credits available?

To handle mismatches between returns and actual credits available, you can follow these steps:
Step 1: Go to Display and then go to GST reports.
Step 2: Then click on GST registers.
Step 3: Select Electronic Cash/Credit ledger and reconcile the differences between the returns and actual credits

How to check supply outward report in BUSY software?

If you want to check supply outward report in BUSY please follow these steps:
Step 1: Go to display menu
Step 2: Then click on gst reports
Step 3: Then click on gst registers
Step 4: Afterwards click on supply outward register
Step 5: Then you can view the supply outward report

What are the different GST report types available?

In BUSY, you can access multiple GST reports by following these steps:
Step 1: Go to Display section then click on GST report
Step 2: After click on GST report, multiple section will display like GST summary , GST return ,GST register , GST other register and GST audit report.

I need to void or cancel a credit note that was issued in error. How can I do this in BUSY? When I download the GSTR-A and B JSON files from the GST portal, how do I import them into BUSYGST for reconciliation?

To cancel voucher open the credit note voucher press Ctrl + X cancel voucher. 
To download GSTR 2A and 2B :
Step 1 : CLick on transactions
Step 2 : GST misc utilities
Step 3 : Download GSTR 2a and 2b
Step 4 : Reconcile it

What additional features are available in the BLS version compared to the standard desktop software?I am unable to generate accurate GST reports in BUSY. What steps should I take to troubleshoot and resolve this issue?

BLS version provide many features which can be used if you have active BLS. For gst report, check:
Step 1 : Check gst confgiuration
Step 2 : check data entry
Step 3 : GSTIN validation
Step 4 : HSN codes
Step 5 : CHeck output input amount
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