Frequently Asked Questions

To ensure accuracy:
 Step 1 : Data verification
 Step 2 : Data reconciliation
 Step 3 : Data audting
 Resolving OTP when downloading GST return :
 Step 1 : Check mobile and email
 Step 2 : Network
 Step 3 : Resend OTP
 Step 4 : Wait and retry

To resolve the GST is not enabled error when creating a new GST account, you can follow the below steps :
 Step 1: Go to administration then configuration and select features/options
 Step 2: Click in GST /VAT option 
 Step 3: Tick on enable gst/vat reporting.

To update to the latest version that includes e-commerce sales fields in the sales voucher in BUSY, you need to log out of the company, create a backup of the data, check for BUSY updates, download both updates 9.2 and 2.4.2, and then click on download update.

CGST, SGST, and IGST change in report of previous month after updating in new version so rectify that error update your complete voucher GST summery from house keeping menu if error not rectify then re-write books still query not resolved then maybe it is bug in release.

If some vouchers are showing in BUSY but not in the GST portal as you have entered the voucher in BUSY after uploading the GST return on portal.If you want to upload that voucher and return is already filed then contact to your tax consultant or CA.

To find the option to add the nature of transaction details for your entries, when you add the transaction to the journal voucher and paymnet voucher, we need to specify the GST nature so that we can add the nature of the transaction as registered expenses (B2B).

To check the party filling status in BUSY follow the steps 
 Step1 Go to transaction menu and click on GST misc utilities 
 Step2 Click on check party return filling status 
 Step3 Select one party or all transacted party or self to view the report

You can check advance receipt entry and check ledger and check allocation of advance with GST and check amount and tax rate in window.Then in GST Mis.Utility you can check option for post tax on advance receipt and make sure that tax has posted for advance receipt.

if software not allowing you to match input credit and output values then maybe you dont have user rights to open GST reports under display menu and match input output values so need to login with super user id and give full rights to view Display report.

If you see a credit balance in your GST account despite paying GST, it may be due to pending adjustment entries. Follow these steps: 
 Step 1:Pass Journal entry for INPUT/OUTPUT entries to adjust the balance. 
 Step 2:If needed, pass cross-adjustment entries for further reconciliation.