Frequently Asked Questions

To ensure accuracy:
 Step 1 : Data verification
 Step 2 : Data reconciliation
 Step 3 : Data audting
 Resolving OTP when downloading GST return :
 Step 1 : Check mobile and email
 Step 2 : Network
 Step 3 : Resend OTP
 Step 4 : Wait and retry

To resolve the GST is not enabled error when creating a new GST account, you can follow the below steps :
 Step 1: Go to administration then configuration and select features/options
 Step 2: Click in GST /VAT option 
 Step 3: Tick on enable gst/vat reporting.

To update to the latest version that includes e-commerce sales fields in the sales voucher in BUSY, you need to log out of the company, create a backup of the data, check for BUSY updates, download both updates 9.2 and 2.4.2, and then click on download update.

CGST, SGST, and IGST change in report of previous month after updating in new version so rectify that error update your complete voucher GST summery from house keeping menu if error not rectify then re-write books still query not resolved then maybe it is bug in release.

If some vouchers are showing in BUSY but not in the GST portal as you have entered the voucher in BUSY after uploading the GST return on portal.If you want to upload that voucher and return is already filed then contact to your tax consultant or CA.

To find the option to add the nature of transaction details for your entries, when you add the transaction to the journal voucher and paymnet voucher, we need to specify the GST nature so that we can add the nature of the transaction as registered expenses (B2B).

To check the party filling status in BUSY follow the steps 
 Step1 Go to transaction menu and click on GST misc utilities 
 Step2 Click on check party return filling status 
 Step3 Select one party or all transacted party or self to view the report

You may be unable to generate separate sales vouchers for exempt, nil rated, and zero rated items because you have not specified the necessary data fields or settings in BUSY. Make sure to check the settings and options related to displaying and categorizing these types of transactions.

To confirm if you have selected the correct ITC reversal rule for your organization, you should consult with your accountant or tax advisor. They will be able to guide you on the applicable rules and ensure that you have selected the correct rule for your specific situation.

total amount shown in your return is incorrect because maybe in invoice some other charges add in bill sundry not taged with any account or they deducted from net bill value instead of taxable value so that's why some times total invoice value showing incorrect in returns.