Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
How can I ensure the accuracy and completeness of the data imported into BUSY from external sources?How can I resolve the issue of not receiving OTP while downloading GST returns from the BUSY portal?
To ensure accuracy:
Step 1 : Data verification
Step 2 : Data reconciliation
Step 3 : Data audting
Resolving OTP when downloading GST return :
Step 1 : Check mobile and email
Step 2 : Network
Step 3 : Resend OTP
Step 4 : Wait and retry
I am trying to create a new GST account but getting an error saying "This feature cannot be used. GST is not enabled." What should I do to resolve this?
To resolve the GST is not enabled error when creating a new GST account, you can follow the below steps :
Step 1: Go to administration then configuration and select features/options
Step 2: Click in GST /VAT option
Step 3: Tick on enable gst/vat reporting.
Why am I unable to see the e-commerce sales fields in the sales voucher in BUSY? How can I update to the latest version that has this feature?
To update to the latest version that includes e-commerce sales fields in the sales voucher in BUSY, you need to log out of the company, create a backup of the data, check for BUSY updates, download both updates 9.2 and 2.4.2, and then click on download update.
Why has the tax amount distribution between CGST, SGST and IGST changed in historical reports of previous months after I updated to the new version of BUSY?
CGST, SGST, and IGST change in report of previous month after updating in new version so rectify that error update your complete voucher GST summery from house keeping menu if error not rectify then re-write books still query not resolved then maybe it is bug in release.
Some vouchers are showing in BUSY but not reflecting in the GST portal. Why is this happening and what can be done to sync the data?
If some vouchers are showing in BUSY but not in the GST portal as you have entered the voucher in BUSY after uploading the GST return on portal.If you want to upload that voucher and return is already filed then contact to your tax consultant or CA.
I cannot find the option to add Nature of Transaction details for my entries. Where can I specify whether a transaction is business-to-business or other types?
To find the option to add the nature of transaction details for your entries, when you add the transaction to the journal voucher and paymnet voucher, we need to specify the GST nature so that we can add the nature of the transaction as registered expenses (B2B).
I entered the GST Miscellaneous Utilities option but am not seeing the "Check Party Return Filing Status" option. What should I do next?
To check the party filling status in BUSY follow the steps
Step1 Go to transaction menu and click on GST misc utilities
Step2 Click on check party return filling status
Step3 Select one party or all transacted party or self to view the report
Why am I unable to generate separate sales vouchers for exempt, nil rated and zero rated items?
You may be unable to generate separate sales vouchers for exempt, nil rated, and zero rated items because you have not specified the necessary data fields or settings in BUSY. Make sure to check the settings and options related to displaying and categorizing these types of transactions.
How do I confirm if I have selected the correct ITC reversal rule for my organisation?
To confirm if you have selected the correct ITC reversal rule for your organization, you should consult with your accountant or tax advisor. They will be able to guide you on the applicable rules and ensure that you have selected the correct rule for your specific situation.
The total invoice amount shown in my returns is incorrect. Why is there a discrepancy?
total amount shown in your return is incorrect because maybe in invoice some other charges add in bill sundry not taged with any account or they deducted from net bill value instead of taxable value so that's why some times total invoice value showing incorrect in returns.