Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
The invoices I tried to submit did not have an IRN or acknowledgement number generated. Does this mean they were not successfully generated?
If the IRN or acknowledgment number is not visible in the transport window of a voucher, it means that the e invoice might not have been generated successfully. In such cases, you can proceed by regenerating the e invoice directly from BUSY.
I am trying to view my previous year's GST reports but they are not accessible now. What should I do to restore access?
If you are not able to view the GST reports then make sure you have proper user rights to view the report. If you want to restore then restore your data backup and check if you are able to view the report.
I want to edit the GST details like GST Nature and GST% for already recorded bills in BUSY. How can I do this?
For Modifying GST Details like GST Nature or GST Tax rate in already entered voucher you need to open voucher and then open the registered expense window in which you can edit GST Nature and GST Tax rate and then resave voucher.
The total invoice value and number of invoices for a particular supplier in my books and the GSTR-A data downloaded from BUSY do not match. What could be the reason for this discrepancy?
Total invoice as BUSY as per books not match due to:
Step 1 : TIme difference
Step 2 : Data entry errros
Step 3 : MIssing invoices
Step 4 : Non gst invoices
Step 5 :Invoice cancellation
Step 6 : Late filing
The purchase invoice register is not picking up entries made in the general ledger register. I want to combine transactions from both registers in one report. What should I do?
If your purchase invoice register is not automatically picking up entries made in the general ledger register, and you want to combine transactions from both registers in one report, you should be aware that this option might not be available in BUSY.
I am trying to import my GST report again but the option to remove the previous import is not showing. How can I delete the old report and import again?
BUSY does not have a provision to import GST reports or delete old reports from the software. However, you can import transactions through Excel in BUSY. To remove entries from the report, you can use the F8 key to delete the transactions.
I am trying to generate a report for a custom date range but it is showing me the default date range. How can I modify the date range for reports?
To modify the default date range in generating reports for a custom date range, you can select the date range you want to see and un-tick the default date range. Then, tick on the custom date range option and open the report.
I want to export my sales register data from BUSY to Excel but am unsure of the steps. How can I export the sales register to Excel format?
To export data from BUSY, you can go to the respective report (e.g., Accounts, Inventory, etc.), select the desired data, and use the Export (ALT+E) option to export it in a compatible file format such as Excel, CSV, PDF & Google Sheet.
I entered commission income and TDS separately but still cannot see the GST output in summary. What could be wrong?
entered commission income and TDS separately but still cannot see the GST output in summary for that you needs to enter sales transactions for commission income and TDS with relevant details after that it will be show in GST output summary report
Why is there a difference between the amounts showing in two reports in BUSY, and how can I correct it?
Difference showing in reports due to:
Step 1 : Verify report
Step 2 : Data entry check
Step 3 : Tax rates and GST
Step 4 : Review filter
Step 5 : Check for duplicate
Step 6 : Verify opening closing balance