Frequently Asked Questions

In BUSY, there no option to restrict users to channge the status of Input Tax Credit (ITC) in GSTR2A/2B. Just make sure you have menu rights for the GST Misc. Utility menu under the Transaction Menu.

In BUSY, reports are sent as links instead of direct PDFs on WhatsApp. This is because the system is configured to send links, and when the recipient clicks on the link, the PDF opens for them.

You may be unable to log in to the portal using your main user ID because either you have not logged in from the main user or you are not using the correct main user ID.

If there is an error in the auto-populated GST return forms, you must check if they are in the latest version, and before filing the GST return file, you need to update your GST summary report.

The time taken to generate GST reports in BUSY can vary depending on the amount of data and the complexity of the reports. It is possible for the generation process to take longer for larger datasets.

The quantity for services appear as NA (Not Applicable) in the quantity field of GST returns and reportsdue to the reflects the fact that services are not typically quantified in the same way as tangible goods.

The types of data that can be included in the generated JSON files include B2B Regular, B2B Reverse Charges, B2CL (Large), Export (with or without payment), Supply made to SEZ Unit, Deemed Export, B2C (other), etc.

To correct a wrong GST entry passed in the software, you can follow these steps
 Step 1: Identify the incorrect entry in short date range.
 Step 2: Pass the correct entry with the accurate details.

To get sales and purchases shown on the same report in BUSY,you can follow these steps: 
 1. Go in Display 
 2. Then Gst Report 
 3. Then Gst Return 
 4. Then Gstr 3b

You can check the Tax audit report for clause 44 then check the below steps.
Step 1: Click on Display
Step 2: Then GST Reports
Step 3: Then GST audit reports
Step 4: Then Tax audit report for clause 44