Frequently Asked
Questions

Q: The tax summary report only shows taxes by item. I want to see total tax amounts grouped by tax rate across all items and invoices. Is this possible?

If the GST return form doesn't match the actual return, there may be a mismatch in the data entered. It is important to identify the cause of the mismatch and correct it to ensure accurate reporting.

Q: I want to check if an ITC amount has been accounted for properly after making changes. What is the best way to verify this in the system?

To check that ITC amount is properly accounted for in BUSY, you can check gst summary option. To access gst summary in BUSY go to display menu then gst reports and then select gst summary option.

Q: What steps should I take if some of my GST invoices were missed in my previous GST return? How do I account for those invoices now?

In BUSY, there is no provision to amend wrongly uploaded data on the GST portal. You can review the information on the GST portal or seek assistance from a chartered accountant or tax professional for corrections.

Q: I am unable to remove GST premium from April to June in my GSTR-B filing. What should I do to fix this?

unable to remove GST premium from April to June in my GSTR-3B filing to remove GST premium you need to delete regular GST tax payment entry that you entered against your GST payment pay to government.

Q: How do I check the status of an e-invoice that was already generated? Is there a way to look up past e-invoices?New

In BUSY, there is no option to check the e-invoice status directly. However, you can check it by printing the e invoice from BUSY. Additionally, you can verify the e invoice status on the portal itself.

Q: I want to compare the GSTR-A/B data for different months in BUSY. How can I do this?

To compare GSTR-2A/2B data for different months in BUSY, you can download the data for each month separately. Then, you can use the Reconcile GSTR-2A/2B feature in BUSY to match the data and identify any discrepancies.

Q: Why can I not edit the ITC claim status field in the software? It seems locked.

In BUSY, there no option to restrict users to channge the status of Input Tax Credit (ITC) in GSTR2A/2B. Just make sure you have menu rights for the GST Misc. Utility menu under the Transaction Menu.

Q: I want to share reports from BUSY via WhatsApp. Is there an option to do this?

In BUSY, reports are sent as links instead of direct PDFs on WhatsApp. This is because the system is configured to send links, and when the recipient clicks on the link, the PDF opens for them.

Q: Why am I unable to log in to the portal using my main user ID?

You may be unable to log in to the portal using your main user ID because either you have not logged in from the main user or you are not using the correct main user ID.

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The tax summary report only shows taxes by item. I want to see total tax amounts grouped by tax rate across all items and invoices. Is this possible?

If the GST return form doesn't match the actual return, there may be a mismatch in the data entered. It is important to identify the cause of the mismatch and correct it to ensure accurate reporting.

I want to check if an ITC amount has been accounted for properly after making changes. What is the best way to verify this in the system?

To check that ITC amount is properly accounted for in BUSY, you can check gst summary option. To access gst summary in BUSY go to display menu then gst reports and then select gst summary option.

What steps should I take if some of my GST invoices were missed in my previous GST return? How do I account for those invoices now?

In BUSY, there is no provision to amend wrongly uploaded data on the GST portal. You can review the information on the GST portal or seek assistance from a chartered accountant or tax professional for corrections.

What books of accounts and registers are required to be maintained as per GST laws? How can I record these in BUSY?

books of accounts and registers are required to be maintained as per GST laws is
 1. purchase register 
 2. sales register 
 3. input and output GST registers
 4.GST payment register 
 5. stock register

I am unable to remove GST premium from April to June in my GSTR-B filing. What should I do to fix this?

unable to remove GST premium from April to June in my GSTR-3B filing to remove GST premium you need to delete regular GST tax payment entry that you entered against your GST payment pay to government.

How do I check the status of an e-invoice that was already generated? Is there a way to look up past e-invoices?New

In BUSY, there is no option to check the e-invoice status directly. However, you can check it by printing the e invoice from BUSY. Additionally, you can verify the e invoice status on the portal itself.

I want to compare the GSTR-A/B data for different months in BUSY. How can I do this?

To compare GSTR-2A/2B data for different months in BUSY, you can download the data for each month separately. Then, you can use the Reconcile GSTR-2A/2B feature in BUSY to match the data and identify any discrepancies.

Why can I not edit the ITC claim status field in the software? It seems locked.

In BUSY, there no option to restrict users to channge the status of Input Tax Credit (ITC) in GSTR2A/2B. Just make sure you have menu rights for the GST Misc. Utility menu under the Transaction Menu.

I want to share reports from BUSY via WhatsApp. Is there an option to do this?

In BUSY, reports are sent as links instead of direct PDFs on WhatsApp. This is because the system is configured to send links, and when the recipient clicks on the link, the PDF opens for them.

Why am I unable to log in to the portal using my main user ID?

You may be unable to log in to the portal using your main user ID because either you have not logged in from the main user or you are not using the correct main user ID.

Frequently AskedQuestions