Frequently Asked
Questions

Q: I am trying to reconcile GSTR-A data but unable to see details about any amendments made by my suppliers. How can I know if a particular invoice has been amended in GSTR-A?

Reconcile GSTR2A but unable to see details about suppliers due to: Step 1 : Access GSTR 2A Step 2 : View GSTR 2A Step 3 : Search for invoice Step 4 : Compare records

Q: I am unable to find the JSON file after uploading it to the GST portal. How can I locate the JSON file in BUSY after upload?

To locate the json file after upload, you can check: Step 1 : Check the export or save location Step 2 : use the browser download location Step 3 : Search in your pc

Q: My company's monthly sales exceeded Rs. lakhs, so I had to make a payment to the government. What percentage of GST do I need to pay when my sales cross lakhs in BUSY?

As per goverment rules, if your monthly sales exceeded Rs 50 lakhs then you need to pay 1 percent of the GST liability to the government. Also you can confirm from your CA.

Q: I made some changes to a voucher for which ITC was already claimed. Will this impact the ITC claim status? Should I refrain from making changes to such vouchers?

If you modify purchase voucher already you need to re claimed again from transaction - gst mis utility- monthly itc tagging as per gstr2b and select voucher and claimed it by f4 done.

Q: I need help understanding how to read the various totals and amounts shown in the monthly GST summary report. Can you explain what each field means?

The monthly GST summary report in BUSY provides various totals for different heads such as: 1. Total taxable value 2. Total CGST 3. Total SGST 4. Total IGST 5. Total invoice value etc

Q: The input data I have entered into the software is not reflected in the reports I generate. What troubleshooting can I do to resolve this?

If input data not showing the reflected report then you can check the date of the invoice, transaction is properly entered with tax and then resave the invoice and check the reprot again

Q: I'm facing an issue where % of my services are being categorized incorrectly as goods in BUSY. What should I do to resolve this?

To resolve this issue, you need to categorize the services as services and not as goods in BUSY. This can be done by selecting the correct tax rate for services, which is 18%.

Q: I need to add some additional information to the automated audit report. Is there a way to customize or edit it before exporting?

In BUSY you can add any column to the GST Audit report through the Custom Column option which is available on the top right side of the report ( If field is available).

Q: I want to modify an incorrect ITC reversal entry I made earlier. How can I edit it?

To modify an incorrect ITC reversal entry in BUSY, you can go to the respective voucher entry and make the necessary changes. Edit the entry by correcting the details and amounts as required.

Q: What happens if I do not pass adjusting entries and file the next return with incorrect amounts?

If you do not pass adjustment entry and filing the subsequent month's return with incorrect amounts may result in data mismatch between your records and the GST portal during the data reconciliation process.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I am trying to reconcile GSTR-A data but unable to see details about any amendments made by my suppliers. How can I know if a particular invoice has been amended in GSTR-A?

Reconcile GSTR2A but unable to see details about suppliers due to:
 Step 1 : Access GSTR 2A
 Step 2 : View GSTR 2A
 Step 3 : Search for invoice
 Step 4 : Compare records

I am unable to find the JSON file after uploading it to the GST portal. How can I locate the JSON file in BUSY after upload?

To locate the json file after upload, you can check:
 Step 1 : Check the export or save location
 Step 2 : use the browser download location
 Step 3 : Search in your pc

My company's monthly sales exceeded Rs. lakhs, so I had to make a payment to the government. What percentage of GST do I need to pay when my sales cross lakhs in BUSY?

As per goverment rules, if your monthly sales exceeded Rs 50 lakhs then you need to pay 1 percent of the GST liability to the government. Also you can confirm from your CA.

I made some changes to a voucher for which ITC was already claimed. Will this impact the ITC claim status? Should I refrain from making changes to such vouchers?

If you modify purchase voucher already you need to re claimed again from transaction - gst mis utility- monthly itc tagging as per gstr2b and select voucher and claimed it by f4 done.

I need help understanding how to read the various totals and amounts shown in the monthly GST summary report. Can you explain what each field means?

The monthly GST summary report in BUSY provides various
 totals for different heads such as:
 1. Total taxable value
 2. Total CGST
 3. Total SGST
 4. Total IGST
 5. Total invoice value etc

The input data I have entered into the software is not reflected in the reports I generate. What troubleshooting can I do to resolve this?

If input data not showing the reflected report then you can check the date of the invoice, transaction is properly entered with tax and then resave the invoice and check the reprot again

I'm facing an issue where % of my services are being categorized incorrectly as goods in BUSY. What should I do to resolve this?

To resolve this issue, you need to categorize the services as services and not as goods in BUSY. This can be done by selecting the correct tax rate for services, which is 18%.

I need to add some additional information to the automated audit report. Is there a way to customize or edit it before exporting?

In BUSY you can add any column to the GST Audit report through the Custom Column option which is available on the top right side of the report ( If field is available).

I want to modify an incorrect ITC reversal entry I made earlier. How can I edit it?

To modify an incorrect ITC reversal entry in BUSY, you can go to the respective voucher entry and make the necessary changes. Edit the entry by correcting the details and amounts as required.

What happens if I do not pass adjusting entries and file the next return with incorrect amounts?

If you do not pass adjustment entry and filing the subsequent month's return with incorrect amounts may result in data mismatch between your records and the GST portal during the data reconciliation process.

Frequently AskedQuestions