Frequently Asked
Questions

Q: There is a mismatch between the GST amounts in my sales vouchers. How do I correct this?

mismatch between the GST amounts in sales vouchers then make sure that the tax rate selected in item master is correct or not also check that you selected relevant sales type in voucher

Q: My GST license is expiring soon. What problems will I face if I don't renew it?

If you do not renew your gst license you will not be able to post gst bills or use gst features such as e waybill , e invoice , gst return filling .

Q: I made changes to invoice data after generating GSTR in BUSY. How will this impact GSTRB?

If you make changes to invoice data after generating GSTR1 in BUSY, it will impact GSTR3B, according to the changes, and we do not recommend making any changes after generating GSTR1 in BUSY.

Q: Why is GST enabled automatically in my BUSY software without asking for GSTIN or other details?

GST should not be enabled automatically in your BUSY software without requesting or configuring GSTIN and other relevant details. The software should not assume that your business requires GST implementation without your input.

Q: What is the meaning of a negative or positive balance in the GST summary report?

In the GST summary report, a negative balance indicates that there is no liability to be paid, while a positive balance indicates that there is a tax liability that needs to be paid.

Q: what is to mention in gst portal user name in GST/VAT tab in BUSY?

You have to mention the user name that mention when login in gst potal to download and reconcile gat data directly in BUSY , also to direct upload gstr 1 e return

Q: Why is the tax rate column not visible in my GSTR- sales report despite being in the sales invoice?

The tax rate column is not visible in the GSTR-1 sales report because it is not included in the standard report format prescribed by the government. The software cannot modify the report format.

Q: The sales orders are not syncing between the BB and BC modules in BUSY. How can I resolve this?

Here are steps to resolve this problem: Step 1: Verify that the configurations for both Sales orders and purchase orders Step 2: Check the sales type yuy have enterd into sales order

Q: Where should I check gst reports in BUSY?

To check the gst reports in BUSY, follow the below steps: Step 1: Go to display section then click on gst reports. Step 2: Now, select the required option and check the report and returns.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

There is a mismatch between the GST amounts in my sales vouchers. How do I correct this?

mismatch between the GST amounts in sales vouchers then make sure that the tax rate selected in item master is correct or not also check that you selected relevant sales type in voucher

My GST license is expiring soon. What problems will I face if I don't renew it?

If you do not renew your gst license you will not be able to post gst bills or use gst features such as e waybill , e invoice , gst return filling .

I made changes to invoice data after generating GSTR in BUSY. How will this impact GSTRB?

If you make changes to invoice data after generating GSTR1 in BUSY, it will impact GSTR3B, according to the changes, and we do not recommend making any changes after generating GSTR1 in BUSY.

Why is GST enabled automatically in my BUSY software without asking for GSTIN or other details?

GST should not be enabled automatically in your BUSY software without requesting or configuring GSTIN and other relevant details. The software should not assume that your business requires GST implementation without your input.

Why are my older purchase import entries not reflecting in the current month's GST reports?

older purchase import entries not reflecting in the current month's GST reports because of that entries belongs to previous month so that's why older entries not reflecting in the current month's GST reports

What is the meaning of a negative or positive balance in the GST summary report?

In the GST summary report, a negative balance indicates that there is no liability to be paid, while a positive balance indicates that there is a tax liability that needs to be paid.

what is to mention in gst portal user name in GST/VAT tab in BUSY?

You have to mention the user name that mention when login in gst potal to download and reconcile gat data directly in BUSY , also to direct  upload gstr 1 e return

Why is the tax rate column not visible in my GSTR- sales report despite being in the sales invoice?

The tax rate column is not visible in the GSTR-1 sales report because it is not included in the standard report format prescribed by the government. The software cannot modify the report format.

The sales orders are not syncing between the BB and BC modules in BUSY. How can I resolve this?

Here are steps to resolve this problem:
 Step 1: Verify that the configurations for both Sales orders and purchase orders 
 Step 2: Check the sales type yuy have enterd into sales order

Where should I check gst reports in BUSY?

To check the gst reports in BUSY, follow the below steps:
Step 1: Go to display section then click on gst reports.
Step 2: Now, select the required option and check the report and returns.

Frequently AskedQuestions