Frequently Asked
Questions

Q: I am unable to find the GSTR B report in BUSY. Where can I locate it?

To locate the GSTR- 2B in BUSY, do: Step 1 : CLick on display Step 2 : GST reports Step 3 : GST registers Step 4 : GSTR-2B register

Q: My GST return filing is delayed due to issues with software data. How can you help?

For filing the GST return then make sure that your BUSY version should be updated. Before filing the return first the check the GST data in BUSY should be proper.

Q: I made some changes to the accounting entries today. Why are the changes not reflecting?

If you done changes in accounting entries but still not reflecting in account then go to the house keeping menu and click on regenerate dual voucher and resave vouchers.

Q: I want to withdraw my GST R return filed for May What should I do?

once you Submit your GSTR1 and flied you have only option amendment the returne from gstr1 govt portal BUSY have no option to withdraw or amendment gstr1 returne

Q: Why is the GST liability shown as pending after I have passed the entries?

GST liability is showing because the amount paid is less than the actual liability amount. Therefore, you need to pay the actual balance showing in the bal tax liability.

Q: How can I track my input and output GST tax credits in BUSY?

To track input output gst go to: Step 1 : CLick on display Step 2 : GST reports Step 3 : GST summaries Step 4 : GST summary and track input output gst

Q: What should i do if my GSTIN has changed to composition ?

If the GSTIN has changed to Composition dealer then you need to create new company and select gst type as composition dealer then create invoice and generate return separately

Q: How can I separate exempt and non-exempt sales in my reports?

To view separtely exempt and non exempt sales in gst summary you need to click output row and see the bifurcation of sale as exempt or non- exempt sale.

Q: Why can't I see supplier details in the GSTR-B report?

In GSTR 3B report you will only see the supplier details in all other itc option but you cant see the details of purchase return in Gstr 3B reports

Q: Want to check report with summarize on party gstin numbers.

Can open Display - gst reports - supply inward register - and then can open report - and apply summary on gstin field by F5 and then can check.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

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Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

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Dealer Complaint/Issues

I am unable to find the GSTR B report in BUSY. Where can I locate it?

To locate the GSTR- 2B in BUSY, do:
 Step 1 : CLick on display
 Step 2 : GST reports
 Step 3 : GST registers
 Step 4 : GSTR-2B register

My GST return filing is delayed due to issues with software data. How can you help?

For filing the GST return then make sure that your BUSY version should be updated.
Before filing the return first the check the GST data in BUSY should be proper.

I made some changes to the accounting entries today. Why are the changes not reflecting?

If you done changes in accounting entries but still not reflecting in account then go to the house keeping menu and click on regenerate dual voucher and resave vouchers.

I want to withdraw my GST R return filed for May What should I do?

once you Submit your GSTR1 and flied you have only option amendment the returne 
 from gstr1 govt portal BUSY have no option to withdraw or amendment gstr1 returne

Why is the GST liability shown as pending after I have passed the entries?

GST liability is showing because the amount paid is less than the actual liability amount. Therefore, you need to pay the actual balance showing in the bal tax liability.

How can I track my input and output GST tax credits in BUSY?

To track input output gst go to:
Step 1 : CLick on display
Step 2 : GST reports
Step 3 : GST summaries
Step 4 : GST summary and track input output gst

What should i do if my GSTIN has changed to composition ?

If the GSTIN has changed to Composition dealer then you need to create new company and select gst type as composition dealer then create invoice and generate return separately

How can I separate exempt and non-exempt sales in my reports?

To view separtely exempt and non exempt sales in gst summary you need to click output row and see the bifurcation of sale as exempt or non- exempt sale.

Why can't I see supplier details in the GSTR-B report?

In GSTR 3B report you will only see the supplier details in all other itc option but you cant see the details of purchase return in Gstr 3B reports

Want to check report with summarize on party gstin numbers.

Can open Display - gst reports - supply inward register - and then can open report - and apply summary on gstin field by F5 and then can check.

Frequently AskedQuestions