Frequently Asked
Questions

Q: Why do I need to mention the GST number of the billing party in my software?

Mentioning the Goods and Services Tax (GST) number of the billing party in your software is typically a legal requirement in jurisdictions where GST or similar consumption taxes are implemented.

Q: I need to reactivate my GST API access. What is the process to do this?

To reactivate your GST API access, you need to log in to the GST portal and go to your profile. From there, you can enable API access for 30 days.

Q: Why am I unable to import GSTR- data into BUSY? Are there any specific requirements?

TO import gstr data: Step 1 : Data format Step 2 : SOftware compatible Step 3 : Filze size Step 4 : File location Step 5 : data mapping

Q: In one company Gst details like GSTIN Number , GST Master and GST Reports are not showing.

If in one company GST Details are not showing do enable GST Feature by administration - feature - GST feature - Enable GST Option and fill the required field.

Q: I am unable to find the GSTR B report in BUSY. Where can I locate it?

To locate the GSTR- 2B in BUSY, do: Step 1 : CLick on display Step 2 : GST reports Step 3 : GST registers Step 4 : GSTR-2B register

Q: My GST return filing is delayed due to issues with software data. How can you help?

For filing the GST return then make sure that your BUSY version should be updated. Before filing the return first the check the GST data in BUSY should be proper.

Q: I made some changes to the accounting entries today. Why are the changes not reflecting?

If you done changes in accounting entries but still not reflecting in account then go to the house keeping menu and click on regenerate dual voucher and resave vouchers.

Q: I want to withdraw my GST R return filed for May What should I do?

once you Submit your GSTR1 and flied you have only option amendment the returne from gstr1 govt portal BUSY have no option to withdraw or amendment gstr1 returne

Q: Why is the GST liability shown as pending after I have passed the entries?

GST liability is showing because the amount paid is less than the actual liability amount. Therefore, you need to pay the actual balance showing in the bal tax liability.

Q: I want to check the tax credits I have received from different departments. How can I do this in BUSY?

You can check tax credits received from different departments in BUSY by checking the account ledger, GST reports Also you can refer ITC claimed register Under GST misc. Utlities.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

Why do I need to mention the GST number of the billing party in my software?

Mentioning the Goods and Services Tax (GST) number of the billing party in your software is typically a legal requirement in jurisdictions where GST or similar consumption taxes are implemented.

I need to reactivate my GST API access. What is the process to do this?

To reactivate your GST API access, you need to log in to the GST portal and go to your profile. From there, you can enable API access for 30 days.

Why am I unable to import GSTR- data into BUSY? Are there any specific requirements?

TO import gstr data:
 Step 1 : Data format
 Step 2 : SOftware compatible
 Step 3 : Filze size 
 Step 4 : File location
 Step 5 : data mapping

In one company Gst details like GSTIN Number , GST Master and GST Reports are not showing.

If in one company GST Details are not showing do enable GST Feature by administration - feature - GST feature - Enable GST Option and fill the required field.

I am unable to find the GSTR B report in BUSY. Where can I locate it?

To locate the GSTR- 2B in BUSY, do:
 Step 1 : CLick on display
 Step 2 : GST reports
 Step 3 : GST registers
 Step 4 : GSTR-2B register

My GST return filing is delayed due to issues with software data. How can you help?

For filing the GST return then make sure that your BUSY version should be updated.
Before filing the return first the check the GST data in BUSY should be proper.

I made some changes to the accounting entries today. Why are the changes not reflecting?

If you done changes in accounting entries but still not reflecting in account then go to the house keeping menu and click on regenerate dual voucher and resave vouchers.

I want to withdraw my GST R return filed for May What should I do?

once you Submit your GSTR1 and flied you have only option amendment the returne 
 from gstr1 govt portal BUSY have no option to withdraw or amendment gstr1 returne

Why is the GST liability shown as pending after I have passed the entries?

GST liability is showing because the amount paid is less than the actual liability amount. Therefore, you need to pay the actual balance showing in the bal tax liability.

I want to check the tax credits I have received from different departments. How can I do this in BUSY?

You can check tax credits received from different departments in BUSY by checking the account ledger, GST reports Also you can refer ITC claimed register Under GST misc. Utlities.

Frequently AskedQuestions