Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

How can I view the quarterly GST summary for input tax credit, output tax, and tax payable in BUSY?

To view quater gst summary:
 Step 1 : CLick on display
 Step 2 : GST reports
 Step 3 : GST summary
 Step 4 : Select date range of quater

How can I switch from Basic to Standard version of BUSY? What is the process and cost involved?

Please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

How to get detailed GST reports from BUSY

BUSY provides you with various options to view and manage your GST data. Some of these options under the Display tab are: GST Summary, GST Registers, GST Returns, etc.

The reports in my Basic version are limited. What functionality will I gain in Standard version in terms of reports and customizations?

Please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

The credit note value is reducing my tax liability directly instead of showing separately. What is the correct way to report it?

The credit note value is reducing tax liability directly instead of showing separately for that you can check GST summary report there you can see credit note value separately

The totals in my returns are not matching even after updating and refreshing the data. What should I do to fix this?

Please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

I want to take my import claims in a different month than when the actual import happened. How can I do this in BUSY?

To import claim in different month when actual happened, check:
 Step 1 : Check import transactions
 Step 2 : Amend GST return
 Step 3 : Edit the ITC entry

In which cases would regenerating dual vouchers be required to fix issues with totals or amounts not matching correctly in reports or returns?

You can run regenerate Dual voucher while you made same changes in Bill sundry master,sale type,account master etc and to get effect in voucher entry you use this utility.

The phone call follow up option is missing in my current Basic version. What do I need to do to get this feature?

Please contact your authorized channel partner or reach out to us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

I am unable to see the GST breakup (IGST, CGST, etc) in the GST summary report for some vouchers like debit notes. What could be the reason for this?

If some entries of debit note showing in Igst instead of cgst or sgst so do check first entry recorded and then check entered Tax account ledger tax type.