Frequently Asked
Questions

Q: What are the different returns your software handles apart from GSTR-?

Apart from GSTR-1, this are the different returns available such as GSTR-2 eReturn, GSTR-3B eReturn, GSTR-ITC-04 eReturn, GSTR-6 eReturn, Refund Statement eReturn, Pur. Reg. (For Offline REconciliation) eReturn.

Q: How to enable auto-population of rates, inventory etc. in BUSY?

In BUSY, you can enable the auto-population of rates, inventory, and other information by configured up masters, voucher series , and predefined configuration and masters , groups .

Q: Does BUSY integrate with GST portal for uploading GST return.

Yes, BUSY integrate with Gst portal for uploading Gst return by enabling api access from Gst portal and mentioning the Gst portal username and GSTIN in GST/VAT tab.

Q: The place of supply is not showing up in my GST reporting. What do I need to do to have it display?

To display the place of supply in GST reporting, go to the Display tab, then select GST report, followed by GST register, and finally select Supply Outward Register.

Q: I am unable to see a particular transaction in the Reconcile module in BUSY. What should I check to troubleshoot this?

If unable to see one transaction check: Step 1 : CHeck date rangex Step 2 : Filter Step 3 : Data entry error Step 4 : Tax settings

Q: I need to print my GST report on A size paper. How can I configure the page size for printing reports?

If you want to print gst report in A4 size sheet that can select A4 as system printer preference in the control panel - printer and hardware settings.

Q: The taxable value of my invoice is incorrect in the GST returns. How can I rectify this error in BUSY?

If taxable value in incorrect in gst check: Step 1 : CHeck Sale type Step 2 : CHeck tax rate Step 3 : CHeck party configuration

Q: I want to add custom fields or columns in a standard report template. Is there a way to do this?

No you cant add a custom field or colum in GST reports standard format because the template is set by software from backend as per government rules

Q: Is there an option to say yes or no to including the national amount in the tax audit report?

There is option to say yes or no to including the national amount in the tax audit report. In tax Audit Report you can check only taxable value.

Q: Why is there a difference between the input and output shown in the software and the total GST amount?

The input and output in the GST reports depends on the transactions you record in BUSY, So the difference between them due the wrong transaction posted in BUSY.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What are the different returns your software handles apart from GSTR-?

Apart from GSTR-1, this are the different returns available such as GSTR-2 eReturn, GSTR-3B eReturn, GSTR-ITC-04 eReturn, GSTR-6 eReturn, Refund Statement eReturn, Pur. Reg. (For Offline REconciliation) eReturn.

How to enable auto-population of rates, inventory etc. in BUSY?

In BUSY, you can enable the auto-population of rates, inventory, and other information by configured up masters, voucher series , and predefined configuration and masters , groups .

Does BUSY integrate with GST portal for uploading GST return.

Yes, BUSY integrate with Gst portal for uploading Gst return by enabling api access from Gst portal and mentioning the Gst portal username and GSTIN in GST/VAT tab.

The place of supply is not showing up in my GST reporting. What do I need to do to have it display?

To display the place of supply in GST reporting, go to the Display tab, then select GST report, followed by GST register, and finally select Supply Outward Register.

I am unable to see a particular transaction in the Reconcile module in BUSY. What should I check to troubleshoot this?

If unable to see one transaction check:
 Step 1 : CHeck date rangex
 Step 2 : Filter
 Step 3 : Data entry error
 Step 4 : Tax settings

I need to print my GST report on A size paper. How can I configure the page size for printing reports?

If you want to print gst report in A4 size sheet that can select A4 as system printer preference in the control panel - printer and hardware settings.

The taxable value of my invoice is incorrect in the GST returns. How can I rectify this error in BUSY?

If taxable value in incorrect in gst check:
 Step 1 : CHeck Sale type 
 Step 2 : CHeck tax rate 
 Step 3 : CHeck party configuration

I want to add custom fields or columns in a standard report template. Is there a way to do this?

No you cant add a custom field or colum in GST reports standard format because the 
 template is set by software from backend as per government rules

Is there an option to say yes or no to including the national amount in the tax audit report?

There is option to say yes or no to including the national amount in the tax audit report. In tax Audit Report you can check only taxable value.

Why is there a difference between the input and output shown in the software and the total GST amount?

The input and output in the GST reports depends on the transactions you record in BUSY, So the difference between them due the wrong transaction posted in BUSY.

Frequently AskedQuestions