Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
How do I ensure that the invoices uploaded by my counterparty in their GST return match the ones I have in my records?
TO ensure invoice upload gst return with records:
Step 1 : Regular reconcile
Step 2 : Request invoices
Step 3 : Verify GSTIN
Step 4 : Regular updates
I need the invoice value instead of margin value to show in sales registers and GST reports. Is there a way to do this in BUSY?
There are options to view margin value in non-standard GST reports check the taxable value of the invoice . There are shown in the report . .
What is the difference between GSTR- and GSTR- reports in the accounting software? Why are my debit notes showing in one but not the other?
Debit notes show in GSTR-2 reports but not in GSTR-1 reports because debit notes are part of GSTR-2, which includes purchase-related data, while GSTR-1 includes sales-related data.
I received an OTP but I'm not sure where to enter it on the BUSY portal. Where should I enter the OTP sent to me?
BUSY is primarily used for managing your accounting and inventory data, while GST-related activities, such as downloading reconciliation data, are typically performed on the official GST portal.
The JSON file download shows error every time. I have tried troubleshooting as advised but the problem persists. What should be my next steps?
If JSON showing errror everytime check:
Step 1 : Use different device
Step 2 : User different network
Step 3 : Check browser
Step 4 : Firewall
Why I am unable to see the tax rate wise quantity breakup under one HSN code in the system? What should I check?
If tax rate wise quantity breakup is not showing for the one hsn code then make sure you have mention the tax category in the item master.
Why does the same voucher show in BB invoices every month when I only entered it once?.
The same voucher may show in B2B invoices every month if it has been entered in the previous months but not updated in the current month's GST.
I am not able to see the cross-adjustments reflected in the closing balance. What should I check?
To see the cross-adjustments reflected in the closing balance, you need to run the update GST summary from the housekeeping option to check the reflected closing balance.
Why are only sales invoices showing up when reconciling GSTR A in BUSY and not purchase invoices?
Only sales invoices are showing up when reconciling GSTR 2A in BUSY because GSTR 2A only includes purchase invoices from suppliers, not the customer's own purchase invoices.
I want to file nil GST returns. What is the right procedure to do this in BUSY?
To file Nil GST returns, you typically need to go through the official GST portal gst.gov.in as BUSYmay not offer a direct option for filing nil returns.