Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I am not able to see the cross-adjustments reflected in the closing balance. What should I check?

To see the cross-adjustments reflected in the closing balance, you need to run the update GST summary from the housekeeping option to check the reflected closing balance.

Why are only sales invoices showing up when reconciling GSTR A in BUSY and not purchase invoices?

Only sales invoices are showing up when reconciling GSTR 2A in BUSY because GSTR 2A only includes purchase invoices from suppliers, not the customer's own purchase invoices.

I want to file nil GST returns. What is the right procedure to do this in BUSY?

To file Nil GST returns, you typically need to go through the official GST portal gst.gov.in as BUSYmay not offer a direct option for filing nil returns.

How to check whether the bill is showing on GST portal for a particular month?

If you want to see your bills on your GST portal for a particular month please contact to your CA or contact to GST portal support helpline.

Why am I encountering error code when trying to generate GST reports in BUSY?

Please provide more details about the error, including the specific report on which you are receiving error code 115 and the circumstances under which the error occurs.

How much time does it usually take to update GST summary data in BUSY?

The documentation does not provide a specific timeframe for how long it takes to update GST summary data in BUSY its depend upon your data entries .

Can I modify or remove a claimed invoice after filing GSTR- in BUSY?

No, you cannot modify or remove a claimed invoice after filing GSTR-1 in BUSY. Once the GSTR-1 is filed, the data becomes final and cannot be changed.

How can I filter GST reports for a particular period in BUSY?

To filter gst report 
Step 1 : CLick on display
Step 2 : GST reports
Step 3 : Open gst report
Step 4 : CLick on filter and filter it

Where is the option to view GST reports in BUSY

To view GST Reports in BUSY follow below Steps.
Step 1: Click on Display
Step 2: Click on GST Reports
Step 3: Click on Option from the List as Required

Some of my GST invoices did not get generated or claimed properly in the last financial year due to technical reasons. How can I claim and account for these invoices in the current financial year?

To claim the invoices:
Step 1 : Identify missing invoices
Step 2 : Verify technical reasons
Step 3 : COrrect data
Step 4 : Claim ITC
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