Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
How can I get details of invalid GST numbers or HSN codes in my BUSY? I am unable to see any errors.
When you are generating gst return then you can check possible errors in the transaction, HSN, document in the respective window if any then correct it
I want to take a trade claim in the current month for import done in the previous month. What should I do?
To trade claim import done in previous month check:
Step 1 : Check tax
Step 2 : Verify eligibility
Step 3 : Review GST returns
The GST data shown in the software is different from my records. How can I correct or update the GST data?
You can't make any changes in GST data you can change BUSY data easily, further for change gst data you can contact Gst support helpline number.
The tax rate is showing as % instead of % for my composition supplier invoice. Why is this happening?
The tax rate is showing as 9% instead of 0% for a composition supplier invoice because the composition dealer only gets 0% or 0% tax rate.
I'm unable to categorize some items as services rather than goods in BUSY. How can I fix this?
to categorize some items as services rather than goods in BUSY then you can mantioned category or group in item master to categorized service related items.
Why are some GST bills from previous tax periods showing up in my returns for the current period?
If you are using itc tagging in that case previous bills will be reflect in current period as you have not received its ITCs claim yet
The software is not calculating Section of GST correctly. What should I do to resolve this issue?
Please provide more details about section 15 and in which GST report or return you are checking so that we can assist you in better way.
Why are some credit notes above lakhs for unregistered suppliers not showing in my GSTR?
A credit note exceeding 2.5 lakh for an unregistered supplier is displayed in the 9B section of the GSTR-1 report under the credit/debit note (unregistered) category.
What is the impact on ITC when making a voluntary payment of GST DRC?
While you make Gst payment make sure all of your itc has been adjusted if you do not adjust itc you have to pay more amount.
How often does BUSY sync invoice and E-Way bill data with connected GSP portals?
The frequency of data sync between BUSY and connected GSP portals for invoices and E-Way bills is not specified, and there is no time limit set.