Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
My GSTIN is not reflecting in BUSY, how to update it?
To update your GSTIN in BUSY ,You need to enter the GSTIN in GST/VAT and save the changes this will reflect in BUSY
Can I see the bills on my GST portal?
If you want to see your bills on your GST portal please contact to your CA or contact to GST portal support helpline.
I am unable to see the ITC reversed entry in the credit note. How can I get it to show properly?
ITC reversed entry for credit note is not available in BUSY , you need to pass journal voucher for tax adjustment in BUSY
The ITC claim report needs to be kept for days as per BUSY. Is there a way around this mandatory timeline?
There is no timeline for maintaining the ITC Report in BUSY software. Please provide more details so that we can assist you accordingly.
What capabilities are blocked when my BLS license expires? Can I still generate some file formats?
When your BLS license expires, certain capabilities in BUSY software may be blocked. You may not be able to generate certain file formats.
I have unregistered vouchers but they are showing in BB invoices, how can I fix this?.
It is not possible that unregistered vouchers show under B2B section in GST reports. Unregistered vouchers show under B2C section in GST reports
How to resolve the issue of not being able to download the GSTR file in BUSY?
If unable to download then check:
Step 1 : Check internet connection
Step 2 : Check antivirus
Step 3 : Recreate GST data
Why is an unregistered dealer's transaction appearing in the IGST column instead of CGST and SGST?
when a transaction involves an inter-state supply, regardless of whether the party involved is registered or not, it appears in the IGST column.
How do I send the generated GST reports to my CA or lawyer for review?
To send the generated GST reports to your CA or lawyer for review, you can email the reports or share them via WhatsApp.
I cannot find the option to upload GST invoice photos. What should I do?
In BUSY, we don't have the option to upload GST invoice photos, but we have the option to upload GSTR1 e-returns in BUSY.