Frequently Asked
Questions

Q: How do I bifurcate Central and State GST in BUSY?

To generate separate in BUSY, Here's how you can do it: Step 1: Once you are logged into the software, look for the Display menu. Step 2: Within the Display menu, you should find a submenu or option related to GST Reports. Step 3: Click on it to proceed. Step 4: In the GST Reports section,Look for the option labeled GST Other Reports Step 5: Look for the Tax Rate Wise Output Tax Report option, and click on it to access this specific report Step 6: Review the Bifurcation of Tax Rate Wise Output Tax Data and Genate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

Q: Why is the taxable amount not visible separately for each GST tax rate in my reports? It is showing the total taxable amount only.

To check the taxable amount separately for each GST tax rate in BUSY software, follow the steps given below: Step 1: Go to the Display menu. Step 2: Click on GST Report, then GST Register. Step 3: Select Sale Register. Step 4: A window will appear with the options Local, Central, or Combined. Click on any one of these options. Step 5: Select either Bill-wise, HSN code-wise, or Item-wise. Step 6: Click on either B2B, B2C, or Combined. Step 7: Define the date range you want to check. The software will display the taxable amount according to the tax rate for each option you have selected.

Q: I want to know the breakdown of my GST input and output values in BUSY. What details should I check to get this information?

the breakdown of my GST input and output values in BUSY , follow these steps: Step 1: Launch BUSY GST Software. Step 2: Go to the Display menu. Step 3: Select GST Reports. Step 4: Choose GST Summary from the available options. Step 5: Within the GST Summary report, you will find options for various sales reports, including Item Wise Sales Summary, Party Wise Sales Summary, and Sale Type Wise Sales Summary. Step 6: Select the relevant sub-report based on your requirements. Step 7: In this selected report, you will find the bifurcation of sales data based on different tax rates, Step 8: Click Print to generate a hard copy of the report.

Q: The GSTR reports are not showing me data for the full financial year in BUSY. How can I get reports from June to June?

To generate GSTR reports for the full financial year in BUSY, you can follow these steps: Step 1: Go to administration menu and then click on configuration. Step 2: Click on Features/option then click on GST/VAT tab. Step 3: Select Default in Return Filling Freq. and then save the GST/VAT tab. Step 4: Go to the Display Tab and click on GST reports. Step 5: Click on GST Returns and open a specific GST report. Step 6: Specify starting and ending date range in the report as required. To get GST Report June to June, specify date range for the june month and open the GST report.

Q: I am confused about how to account for IGST, CGST, SGST in BUSY. Can you explain the correct way to book these transactions?

Here's a step-by-step guide on how to book these transactions accurately: Step 1: ensure that you've enabled GST and configured Step 2: Navigate to the Transactions section in BUSY and create a Purchase and Purchase voucher. Step 3: Enter the transaction details, including the invoice number, date, and description. Step 4: Add each item you purchased, along with the quantity, rate, and tax rate (IGST, CGST, or SGST). Step 5: BUSY should automatically calculate the IGST, CGST, and SGST based on the tax rates and item details you've entered. Step 6: Save the voucher. Step 7: BUSY allows you to generate GST reports, such as the GSTR-3B or GSTR-1, for tax filing and compliance.

Q: I want to update the master help file and GST summary voucher in BUSY. What is the process to run these updates?

Update voucher gst summary and regenerate master help files is used for troubleshooting and both have its specific reasons to run it Case1: Update voucher gst summary is run only if you are facing issue in gst reports such as mismatch in gst reports Case2: Regenerate master help files is run if you made some changes in your masters or your master is not showing in dropdown while entering the transaction If you want to run both of these utilities please follow given below steps: Step 1: Go to house keeping menu Step 2: Then click on regenerate master help files or update voucher summary whatever is required and run it

Q: I am unable to upload the correct JSON file for GSTR- to capture exempt sales under nil rated/exempt category instead of taxable value?

you can follow these steps to address the issue: Step 1: Ensure that it follows the correct format and schema for GSTR-1. Step 2; Review the data you've entered in BUSY to ensure that you've accurately categorized sales as nil rated/exempt. Step 3: Ensure that you have assigned the appropriate tax codes or rates to the exempt sales in BUSY Step 4: Double-check that you've correctly classified the items or services as nil rated/exempt in BUSY Step 5: If BUSY does not provide a direct option to capture exempt sales under the nil rated/exempt category, you may need to manually adjust the JSON file using a text editor or JSON editing tool.

Q: I want to view purchase and sales registers with HSN codes and item names in one report. How can I generate this?

To Check Sales/Purchase Rgister with Item and HSN Code and GST detail, Please follow below steps : Step 1 : Go to the Display menu and choose GST Reports. Step 2 : Select GST Register and then choose either Sales Register or Purchase Register. Step 3 : Within the Register, pick the option to view the report based on Bill-Wise, item-Wise, HSN Code-Wise. Step 4 : Execute the report and use the Custom Column option to create a new format. Add a new column for the HSN code. Step 5 : Now,Generate the report again using the format you just created. This will display the Sales/Purchase Register with Item and HSN Code details.

Q: How can I fix voucher errors that are creating discrepancies in my company reports?

Fixing voucher errors is crucial to maintain accurate and reliable company reports. Here are general steps you can take Step 1: Review your company reports to identify the specific errors. Step 2: Navigate to the voucher entries from transaction list Step 3: check the details of each voucher entry, including the date, amounts, accounts Step 4: If the error is due to data entry mistakes, correct the entries by modifying the voucher. Step 5: If the error involves transactions with GST implications, make sure to update your GST returns (GSTR-1, GSTR-3B, etc.) to reflect the corrected information. Step 6 : Run Update master balance from house keeping menu .

Q: I want to create a credit/debit note in the software. What is the correct process to do this?

BUSY, you need to correctly record and report these credit notes. Here's a step-by-step guide to ensure their proper reflection: Step 1: Create Credit Notes from transaction menu Step 2 : Assign the appropriate tax rates to credit notes, especially if they involve GST. Step 3 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report. Step 4 : Report based on the relevant tax period (usually a month or a quarter) Step 5 : When you generate the GSTR-1 report, it should automatically include the credit notes Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How do I bifurcate Central and State GST in BUSY?

To generate separate in BUSY, Here's how you can do it:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
Step 3: Click on it to proceed.
Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
Step 5: Look for the Tax Rate Wise Output Tax Report option, and click on it to access this specific report
Step 6: Review the Bifurcation of Tax Rate Wise Output Tax Data and Genate the report . Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

Why is the taxable amount not visible separately for each GST tax rate in my reports? It is showing the total taxable amount only.

To check the taxable amount separately for each GST tax rate in BUSY software, follow the steps given below: 
 Step 1: Go to the Display menu. 
 Step 2: Click on GST Report, then GST Register. 
 Step 3: Select Sale Register. 
 Step 4: A window will appear with the options Local, Central, or Combined. Click on any one of these options. 
 Step 5: Select either Bill-wise, HSN code-wise, or Item-wise. 
 Step 6: Click on either B2B, B2C, or Combined. 
 Step 7: Define the date range you want to check. 
 The software will display the taxable amount according to the tax rate for each option you have selected.

I want to know the breakdown of my GST input and output values in BUSY. What details should I check to get this information?

the breakdown of my GST input and output values in BUSY , follow these steps:
 Step 1: Launch BUSY GST Software.
 Step 2: Go to the Display menu.
 Step 3: Select GST Reports.
 Step 4: Choose GST Summary from the available options.
 Step 5: Within the GST Summary report, you will find options for various sales reports, including Item Wise Sales Summary, Party Wise Sales Summary, and Sale Type Wise Sales Summary.
 Step 6: Select the relevant sub-report based on your requirements. 
 Step 7: In this selected report, you will find the bifurcation of sales data based on different tax rates,
 Step 8: Click Print to generate a hard copy of the report.

The GSTR reports are not showing me data for the full financial year in BUSY. How can I get reports from June to June?

To generate GSTR reports for the full financial year in BUSY, you can follow these steps: 
 Step 1: Go to administration menu and then click on configuration. 
 Step 2: Click on Features/option then click on GST/VAT tab. 
 Step 3: Select Default in Return Filling Freq. and then save the GST/VAT tab. 
 Step 4: Go to the Display Tab and click on GST reports. 
 Step 5: Click on GST Returns and open a specific GST report. 
 Step 6: Specify starting and ending date range in the report as required. 
 To get GST Report June to June, specify date range for the june month and open the GST report.

I am confused about how to account for IGST, CGST, SGST in BUSY. Can you explain the correct way to book these transactions?

Here's a step-by-step guide on how to book these transactions accurately:
 Step 1: ensure that you've enabled GST and configured Step 2: Navigate to the Transactions section in BUSY and create a Purchase and Purchase voucher.
 Step 3: Enter the transaction details, including the invoice number, date, and description.
 Step 4: Add each item you purchased, along with the quantity, rate, and tax rate (IGST, CGST, or SGST).
 Step 5: BUSY should automatically calculate the IGST, CGST, and SGST based on the tax rates and item details you've entered.
 Step 6: Save the voucher.
 Step 7: BUSY allows you to generate GST reports, such as the GSTR-3B or GSTR-1, for tax filing and compliance.

I want to update the master help file and GST summary voucher in BUSY. What is the process to run these updates?

Update voucher gst summary and regenerate master help files is used for troubleshooting and both have its specific reasons to run it
 Case1: Update voucher gst summary is run only if you are facing issue in gst reports such as mismatch in gst reports
 Case2: Regenerate master help files is run if you made some changes in your masters or your master is not showing in dropdown while entering the transaction
 If you want to run both of these utilities please follow given below steps:
 Step 1: Go to house keeping menu
 Step 2: Then click on regenerate master help files or update voucher summary whatever is required and run it

I am unable to upload the correct JSON file for GSTR- to capture exempt sales under nil rated/exempt category instead of taxable value?

you can follow these steps to address the issue:
 Step 1: Ensure that it follows the correct format and schema for GSTR-1. 
 Step 2; Review the data you've entered in BUSY to ensure that you've accurately categorized sales as nil rated/exempt.
 Step 3: Ensure that you have assigned the appropriate tax codes or rates to the exempt sales in BUSY
 Step 4: Double-check that you've correctly classified the items or services as nil rated/exempt in BUSY
 Step 5: If BUSY does not provide a direct option to capture exempt sales under the nil rated/exempt category, you may need to manually adjust the JSON file using a text editor or JSON editing tool.

I want to view purchase and sales registers with HSN codes and item names in one report. How can I generate this?

To Check Sales/Purchase Rgister with Item and HSN Code and GST detail, Please follow below steps :
 Step 1 : Go to the Display menu and choose GST Reports.
 Step 2 : Select GST Register and then choose either Sales Register or Purchase Register.
 Step 3 : Within the Register, pick the option to view the report based on Bill-Wise, item-Wise, HSN Code-Wise.
 Step 4 : Execute the report and use the Custom Column option to create a new format. Add a new column for the HSN code.
 Step 5 : Now,Generate the report again using the format you just created. This will display the Sales/Purchase Register with Item and HSN Code details.

How can I fix voucher errors that are creating discrepancies in my company reports?

Fixing voucher errors is crucial to maintain accurate and reliable company reports. Here are general steps you can take
 Step 1: Review your company reports to identify the specific errors. 
 Step 2: Navigate to the voucher entries from transaction list
 Step 3: check the details of each voucher entry, including the date, amounts, accounts 
 Step 4: If the error is due to data entry mistakes, correct the entries by modifying the voucher. 
 Step 5: If the error involves transactions with GST implications, make sure to update your GST returns (GSTR-1, GSTR-3B, etc.) to reflect the corrected information. 
 Step 6 : Run Update master balance from house keeping menu .

I want to create a credit/debit note in the software. What is the correct process to do this?

BUSY, you need to correctly record and report these credit notes. Here's a step-by-step guide to ensure their proper reflection:
 Step 1: Create Credit Notes from transaction menu 
 Step 2 : Assign the appropriate tax rates to credit notes, especially if they involve GST. Step 3 : Navigate to the Display section, and look for the GST Returns - GSTR-1 report.
 Step 4 : Report based on the relevant tax period (usually a month or a quarter)
 Step 5 : When you generate the GSTR-1 report, it should automatically include the credit notes Step 6: Carefully review the GSTR-1 report to ensure that the credit notes are accurately reflected in the report.

Frequently AskedQuestions