Frequently Asked
Questions

Q: I want to see the breakup of BB and BC supplies in my GST returns. What report should I check?

To separate B2B and B2C sales data in BUSY, follow these steps: Step 1: Once you are logged into the software, look for the Display menu. Step 2: Within the Display menu, you should find a submenu or option related to GST Reports. Step 3: Click on it to proceed. Step 4: In the GST Reports section,Look for the option labeled GST Returns. Step 5: Look for the Gstr 1 option, and click on it to access this specific report Step 6: There is option to the open report Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

Q: The standard GST report format is missing some columns I need like tax rate. Can I modify the report format?

No, the standard GST report format in BUSY cannot be modified.but you can create new format for custom column and add column as per your requiremnt but If you want Tax rate in Column then in standard format of GST Report is avaialable and you can see it by follow some steps: Step 1: Go to Display and then click on GST reports. Step 2: Now click on GST Registers and then supply outward Register or Supply Inward Register whatever you want. Step 3: Now click on option for Party to see report and filer on period and enable other option as per your requiremen and check reports.

Q: What is the right entry type and ledger selection in BUSY for recording my monthly GST liability payment to government?

To payment monthly gst liability to government you need to follow the steps Step1 go to display menu and click on Gst summaries Step2 Click on Gst summary and select the period Step3 press F4 to adjust all GST one by one like Input output adjustment Cross adjustment RCM to regular tax adjustment then click on regular GST payment Step4 pass the auto generated journal entry where gst nature should be gst payment to government and deit the gst output amount and credit the bank then save the voucher you can generate the same voucher manually if you already calculated your monthly gst liability

Q: How can i print credit note from Supply outward register in gst report

To Print Credit note from supply outward register then follow the given steps : Step 1: Go to display menu Step 2: Click on gst report Step 3: Then click on Gst register Step 4: Then click on supply outward register Step 5: Then select All party or one party as per your requirement Step 6: Then specify date range Step 7: Then select section as Credit/debit note (registered or unregistered) - 9B as per your requirement Step 8: Then click on OK button and open report Step 9: Here you are print or export the report of credit note

Q: How is IGST settlement done in BUSY at end of tax period?

Here are the steps for IGST settlement entry in BUSY at the end of the tax period: Step 1: Go to Display menu Step 2: Click on Gst reports option Step 3: Then click on Gst summary option Step 4: Then click on Gst Summaries Step 5: Then specify date range and click on Ok button Step 6: After open the Gst summary window press F4 for tax settlement Step 7: Then select Input/Output adkustment option to adjust the tax Step 8: then specify voucher series and date then click on save button Step 9: Then Journal voucher has been created and click on save button to create the invoice

Q: How do I set up and configure taxes in BUSY?

To setup and configure taxes in BUSY properly in BUSY you need to follow the steps 1 go to administration menu and click on configuration then click on feature options 2 click on GST VAT option 3 enable GST VAT reporting and select type as GST then select type of dealer and return filling frequency 4 click on create default GST masters then yes then select specific tax rates which you have then fill the gst number and fill gst portal user name and save 5 then create item master and select proper tax category on it so that it could be pick tax amount properly when generate Voucher

Q: I am unable to match my purchase invoice in the software. The invoice is showing in one place but not in another. How can I resolve this?

There some senerio when some invoices do not show in other reports and show in purchase list. 1.If you are unable to match purchase invoice from profit and loss,then it depends on ledger tegging in item master,Material center and Purchase type.If you have teg ledger other than purchase account then entries will reflect in purchase account in profit and loss.So make sure about ledger tegging. 1.If your purchase invoices are not showing in GST Retuns Reports,then it depends on transaction type wheater is it B2B or B2B,Exempt or Nil Rated.In this case you need to check your purchase type,Type of dealer in Party master etc.

Q: I am getting errors while making entries for IGST input credit adjustment in BUSY. What could be going wrong and how to fix it?

input credit adjustment in BUSY, here are some common issues and steps to address them: Step 1: Double-check your data entry to ensure that you're entering the correct values, tax codes, and accounts for the adjustment. Step 2: Verify that you have correctly configured the accounts and ledgers related to IGST input credit and adjustment entries in your software. Step 3: Ensure that you are using the appropriate tax rates when making IGST adjustment entries. Step 4: Confirm that the date and the accounting period for your adjustment entries are accurate. Step 5 :Ensure that you haven't accidentally duplicated the entries or adjusted the same credit more than once.

Q: I can see my BC supply value being reduced directly instead of showing the credit note amount separately. How do I correct this?

if you want to see B2C supply value being reduced directly instead of showing the credit note amount separately then follow these steps step 1: go to the Configuration under administration menu step 2: open features and option then click on inventory tab step 3: there is option called allow sales return in sales voucher enabled that option and save it. step 4: while you enter transaction for B2C supply that time select an item which is you received as return and entered qty in minus step 5: after that return products amount automatically deducted from original sales amount instead of showing the credite note separately.

Q: I made a purchase return but the ITC is not showing up, what should I do?

If you made a purchase return and its itc not showing You need to follow this steps: Step 1: Go to transaction menu Step 2: Then click on gst misc. utilities option Step 3: Then go to monthly ITC tagging as per gstr2a or 2b Step 4: Then open the report for that month you want to change the status in BUSY Step 5: Then after opening the report you have to press F4 shortcut key Step 6: Then you will be able to update the status of your itc to claimed or pending as per requirement and save it

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I want to see the breakup of BB and BC supplies in my GST returns. What report should I check?

To separate B2B and B2C sales data in BUSY, follow these steps:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Returns.
 Step 5: Look for the Gstr 1 option, and click on it to access this specific report
 Step 6: There is option to the open report 
 Step 7: This report will display a breakdown or bifurcation of the output tax data based on tax rates

The standard GST report format is missing some columns I need like tax rate. Can I modify the report format?

No, the standard GST report format in BUSY cannot be modified.but you can create new format for custom column and add column as per your requiremnt but If you want Tax rate in Column then in standard format of GST Report is avaialable and you can see it by follow some steps:
 Step 1: Go to Display and then click on GST reports.
 Step 2: Now click on GST Registers and then supply outward Register or Supply Inward Register whatever you want.
 Step 3: Now click on option for Party to see report and filer on period and enable other option as per your requiremen and check reports.

What is the right entry type and ledger selection in BUSY for recording my monthly GST liability payment to government?

To payment monthly gst liability to government you need to follow the steps 
 Step1 go to display menu and click on Gst summaries 
 Step2 Click on Gst summary and select the period 
 Step3 press F4 to adjust all GST one by one like Input output adjustment Cross adjustment 
 RCM to regular tax adjustment then click on regular GST payment 
 Step4 pass the auto generated journal entry where gst nature should be gst payment to government and deit the gst output amount and credit the bank then save the voucher
 you can generate the same voucher manually if you already calculated your monthly gst liability

How can i print credit note from Supply outward register in gst report

To Print Credit note from supply outward register then follow the given steps :
 Step 1: Go to display menu 
 Step 2: Click on gst report 
 Step 3: Then click on Gst register 
 Step 4: Then click on supply outward register 
 Step 5: Then select All party or one party as per your requirement 
 Step 6: Then specify date range 
 Step 7: Then select section as Credit/debit note (registered or unregistered) - 9B as per your requirement 
 Step 8: Then click on OK button and open report 
 Step 9: Here you are print or export the report of credit note

How is IGST settlement done in BUSY at end of tax period?

Here are the steps for IGST settlement entry in BUSY at the end of the tax period:
Step 1: Go to Display menu 
Step 2: Click on Gst reports option 
Step 3: Then click on Gst summary option 
Step 4: Then click on Gst Summaries 
Step 5: Then specify date range and click on Ok button 
Step 6: After open the Gst summary window press F4 for tax settlement 
Step 7: Then select Input/Output adkustment option to adjust the tax 
Step 8: then specify voucher series and date then click on save button 
Step 9: Then Journal voucher has been created and click on save button to create the invoice

How do I set up and configure taxes in BUSY?

To setup and configure taxes in BUSY properly in BUSY you need to follow the steps 
1 go to administration menu and click on configuration then click on feature options 
2 click on GST VAT option 
3 enable GST VAT reporting and select type as GST then select type of dealer and 
return filling frequency 
4 click on create default GST masters then yes then select specific tax rates which 
you have then fill the gst number and fill gst portal user name and save 
5 then create item master and select proper tax category on it so that it could be pick 
tax amount properly when generate Voucher

I am unable to match my purchase invoice in the software. The invoice is showing in one place but not in another. How can I resolve this?

There some senerio when some invoices do not show in other reports and show in purchase list. 
 1.If you are unable to match purchase invoice from profit and loss,then it depends on ledger tegging in item master,Material center and Purchase type.If you have teg ledger other than purchase account then entries will reflect in purchase account in profit and loss.So make sure about ledger tegging. 
 1.If your purchase invoices are not showing in GST Retuns Reports,then it depends on transaction type wheater is it B2B or B2B,Exempt or Nil Rated.In this case you need to check your purchase type,Type of dealer in Party master etc.

I am getting errors while making entries for IGST input credit adjustment in BUSY. What could be going wrong and how to fix it?

input credit adjustment in BUSY, here are some common issues and steps to address them:
 Step 1: Double-check your data entry to ensure that you're entering the correct values, tax codes, and accounts for the adjustment.
 Step 2: Verify that you have correctly configured the accounts and ledgers related to IGST input credit and adjustment entries in your software.
 Step 3: Ensure that you are using the appropriate tax rates when making IGST adjustment entries. Step 4: Confirm that the date and the accounting period for your adjustment entries are accurate.
 Step 5 :Ensure that you haven't accidentally duplicated the entries or adjusted the same credit more than once.

I can see my BC supply value being reduced directly instead of showing the credit note amount separately. How do I correct this?

if you want to see B2C supply value being reduced directly instead of showing the credit note amount separately then follow these steps 
 step 1: go to the Configuration under administration menu
 step 2: open features and option then click on inventory tab 
 step 3: there is option called allow sales return in sales voucher enabled that option and save it.
 step 4: while you enter transaction for B2C supply that time select an item which is you received as return and entered qty in minus 
 step 5: after that return products amount automatically deducted from original sales amount instead of showing the credite note separately.

I made a purchase return but the ITC is not showing up, what should I do?

If you made a purchase return and its itc not showing 
 You need to follow this steps: 
 Step 1: Go to transaction menu 
 Step 2: Then click on gst misc. utilities option 
 Step 3: Then go to monthly ITC tagging as per gstr2a or 2b 
 Step 4: Then open the report for that month you want to change the status in BUSY 
 Step 5: Then after opening the report you have to press F4 shortcut key 
 Step 6: Then you will be able to update the status of your 
 itc to claimed or pending as per requirement and save it

Frequently AskedQuestions