Frequently Asked
Questions

Q: How can I check for mismatches between expenses/purchases recorded and taxes paid in BUSY?

Matching GST balances and ledgers during monthly reconciliation in BUSY,Here's a step-by-step guide on how to perform this reconciliation: Step 1 : Go to the Display menu and select GST Reports. Step 2: Access the GST Summary report. Step 3: Now, you need to compare the information in the GST ledgers with the GST balances Step 4: Compare the ledger entries for each GST rate (5%, 12%, etc.) with the corresponding GST balances. Step 5: you may need to make adjustments in your accounting software to correct any errors. Step 6: Reconcile and Verify GST Accounts & GST with the help of report GST Audit Report.

Q: How do I correct invalid or missing HSN codes in my GSTR report?

To correct invalid or missing HSN code in GSTR1 report the follow the given steps : Step 1: Click on the error line then you will get a list of invoice that have missing or invalid HSN code Step 2: Click on the respective invoice and click on Item description field Step 3: Press ALT+M and open item master in modify mode Step 4: Then go to HSN/SAC code field and specify correct HSN code and click on validate Button Step 5: After successful validation, click on OK button Step 6: Then save the invoice by click on save button

Q: How can I match GST balances and ledgers during monthly reconciliation in BUSY?

Matching GST balances and ledgers during monthly reconciliation in BUSY,Here's a step-by-step guide on how to perform this reconciliation: Step 1 : Go to the Display menu and select GST Reports. Step 2: Access the GST Summary report. Step 3: Now, you need to compare the information in the GST ledgers with the GST balances Step 4: Compare the ledger entries for each GST rate (5%, 12%, etc.) with the corresponding GST balances. Step 5: you may need to make adjustments in your accounting software to correct any errors. Step 6: Reconcile and Verify GST Accounts & GST with the help of report GST Audit Report.

Q: How to check if all GST details are correctly updated in BUSY?

To check gst details are correct mentioend in BUSY then please follow the steps : Step 1: Go to Administration Menu Step 2: Click on Configuration Step 3: Then click on Feature and option Step 4: Then click on Gst/Vat feature Step 5: Ensure that the accurate GST number is entered in the GSTIN field and that the GST portal username is correctly provided in its respective field. Step 6: Then save the configuration Step 7: Then go to display menu Step 8: Click on Gst Report Step 9: Then click on gst Return Step 10: Next, review the GSTR-1 or GSTR-3B report to verify the accuracy of entries and taxes.

Q: My opening balance for IGST input credit is showing as credit instead of debit. How can I correct the wrong opening balance entry?

If your opening balance for IGST input credit is showing as a credit instead of a debit, and you need to correct this error, here are simple steps to help you do that: Step 1: Review the entry you made for your opening balance of IGST input Step 2: If you originally entered a credit, now make a debit entry for the same amount. Step 3: Confirm that you've selected the right account or ledger for the opening balance entry. Step 4: It should be an asset account. Step 5: If you're unsure about the entries, you can consult accounting resources or a professional for guidance.

Q: How do I view detailed GST reports in BUSY? I need to see the HSN code wise and item wise breakdown for GSTR-

To view a detailed GSTR-1 report in BUSY with HSN and item-wise breakdown, you can go to the GST Reports section and select the GSTR-1 report. From there, you can select the option to view the report with HSN and item-wise breakdown. Follow the following steps to generate GSTR-1 report. Step 1: Go to Display Menu and click on GST Reports option. Step 2: Click on GST Returns option Step 3: Under GST Returns option click on GST-1. Step 4: Set the desired date range and any other required options for the report. Step 5: After configuring the necessary parameters, click on the "OK" option to generate the GSTR-1 report.

Q: I want to update pricing for a product in BUSY but it does not seem to be working. What should I check?

To set different sales prices for different parties in BUSY, you can use the Party Item-wise Price/Discount Structure feature. Here are the steps to configure it: Step 1: Go to Administration and click on configuration. Step 2: Select Features / Options and click on Inventory tab. Step 3: Here you see an option called Item Pricing Mode in Vouchers Click on that and choose Party-Item-wise Price/Discount Structure and Select Mode as required. Step 4: Now, go back to configuration and select Party-Item Price Structure and can select either Sale/Purchase. Step 5: Next, you can set MRP, Price, Discount party & item wise as per the requirements.

Q: I need to reconcile my GSTR- data with my sales entries in BUSY. What is the process for this?

To reconcile your GSTR-1 data with your sales entries in BUSY, you can follow these steps: Step 1. Go to the Transactions tab in BUSY. Step 2. Select GST Miscellaneous Utilities from the dropdown menu. Step 3. Click on Download GSTR-1 JSON Data to download the GSTR-1 data. Step 4. Open the downloaded JSON file and compare it with your sales entries in BUSY. Step 5. Check for any discrepancies or mismatches between the two. Step 6. Make necessary adjustments or corrections in your sales entries to match the GSTR-1 data. Step 7. Once the data is reconciled, you can proceed with filing your GSTR-1 return.

Q: I am trying to add a new column in a GST report to show the GST number, but it is not allowing me to add the column. What should I do?

If you are not able to add gst number of party column in gst reports like gst registers,then check possible reasons 1.Check your BUSY model as in basic model custom column for reports is not avaialble,only available in standard and enterprise model 2.Check user you are logged in with have rights to add custom column in reports 3.Or you can login with super user and add custom column or allow rights to another users for custom column 4.Check the fields in custom column you wants to add is available for that report or not,if not then you can try for by sql query if possible

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

How can I check for mismatches between expenses/purchases recorded and taxes paid in BUSY?

Matching GST balances and ledgers during monthly reconciliation in BUSY,Here's a step-by-step guide on how to perform this reconciliation:
 Step 1 : Go to the Display menu and select GST Reports.
 Step 2: Access the GST Summary report.
 Step 3: Now, you need to compare the information in the GST ledgers with the GST balances
 Step 4: Compare the ledger entries for each GST rate (5%, 12%, etc.) with the corresponding GST balances.
 Step 5: you may need to make adjustments in your accounting software to correct any errors. Step 6: Reconcile and Verify GST Accounts & GST with the help of report GST Audit Report.

How do I correct invalid or missing HSN codes in my GSTR report?

To correct invalid or missing HSN code in GSTR1 report the follow the given steps :
 Step 1: Click on the error line then you will get a list of invoice that have missing or invalid HSN code 
 Step 2: Click on the respective invoice and click on Item description field 
 Step 3: Press ALT+M and open item master in modify mode 
 Step 4: Then go to HSN/SAC code field and specify correct HSN code and click on validate Button 
 Step 5: After successful validation, click on OK button 
 Step 6: Then save the invoice by click on save button

How can I match GST balances and ledgers during monthly reconciliation in BUSY?

Matching GST balances and ledgers during monthly reconciliation in BUSY,Here's a step-by-step guide on how to perform this reconciliation:
 Step 1 : Go to the Display menu and select GST Reports.
 Step 2: Access the GST Summary report.
 Step 3: Now, you need to compare the information in the GST ledgers with the GST balances
 Step 4: Compare the ledger entries for each GST rate (5%, 12%, etc.) with the corresponding GST balances.
 Step 5: you may need to make adjustments in your accounting software to correct any errors. Step 6: Reconcile and Verify GST Accounts & GST with the help of report GST Audit Report.

How to check if all GST details are correctly updated in BUSY?

To check gst details are correct mentioend in BUSY then please follow the steps :
Step 1: Go to Administration Menu
Step 2: Click on Configuration 
Step 3: Then click on Feature and option
Step 4: Then click on Gst/Vat feature 
Step 5: Ensure that the accurate GST number is entered in the GSTIN field and that the GST portal username is correctly provided in its respective field.
Step 6: Then save the configuration
Step 7: Then go to display menu 
Step 8: Click on Gst Report 
Step 9: Then click on gst Return 
Step 10: Next, review the GSTR-1 or GSTR-3B report to verify the accuracy of entries and taxes.

My opening balance for IGST input credit is showing as credit instead of debit. How can I correct the wrong opening balance entry?

If your opening balance for IGST input credit is showing as a credit instead of a debit, and you need to correct this error, here are simple steps to help you do that:
 Step 1: Review the entry you made for your opening balance of IGST input Step 2: If you originally entered a credit, now make a debit entry for the same amount. Step 3: Confirm that you've selected the right account or ledger for the opening balance entry. Step 4: It should be an asset account.
 Step 5: If you're unsure about the entries, you can consult accounting resources or a professional for guidance.

How do I view detailed GST reports in BUSY? I need to see the HSN code wise and item wise breakdown for GSTR-

To view a detailed GSTR-1 report in BUSY with HSN and item-wise breakdown, you can go to the GST Reports section and select the GSTR-1 report. From there, you can select the option to view the report with HSN and item-wise breakdown. Follow the following steps to generate GSTR-1 report.
Step 1: Go to Display Menu and click on GST Reports option.
Step 2: Click on GST Returns option 
Step 3: Under GST Returns option click on GST-1.
Step 4: Set the desired date range and any other required options for the report.
Step 5: After configuring the necessary parameters, click on the "OK" option to generate the GSTR-1 report.

I want to update pricing for a product in BUSY but it does not seem to be working. What should I check?

To set different sales prices for different parties in BUSY, you can use the Party Item-wise Price/Discount Structure feature. Here are the steps to configure it:
 Step 1: Go to Administration and click on configuration.
 Step 2: Select Features / Options and click on Inventory tab.
 Step 3: Here you see an option called Item Pricing Mode in Vouchers Click on that and choose Party-Item-wise Price/Discount Structure and Select Mode as required.
 Step 4: Now, go back to configuration and select Party-Item Price Structure and can select either Sale/Purchase.
 Step 5: Next, you can set MRP, Price, Discount party & item wise as per the requirements.

I need to reconcile my GSTR- data with my sales entries in BUSY. What is the process for this?

To reconcile your GSTR-1 data with your sales entries in BUSY, you can follow these steps:
 Step 1. Go to the Transactions tab in BUSY.
 Step 2. Select GST Miscellaneous Utilities from the dropdown menu.
 Step 3. Click on Download GSTR-1 JSON Data to download the GSTR-1 data.
 Step 4. Open the downloaded JSON file and compare it with your sales entries in BUSY.
 Step 5. Check for any discrepancies or mismatches between the two.
 Step 6. Make necessary adjustments or corrections in your sales entries to match the GSTR-1 data.
 Step 7. Once the data is reconciled, you can proceed with filing your GSTR-1 return.

I am trying to add a new column in a GST report to show the GST number, but it is not allowing me to add the column. What should I do?

If you are not able to add gst number of party column in gst reports like gst registers,then check possible reasons 
 1.Check your BUSY model as in basic model custom column for reports is not avaialble,only available in standard and enterprise model
 2.Check user you are logged in with have rights to add custom column in reports
 3.Or you can login with super user and add custom column or allow rights to another users for custom column
 4.Check the fields in custom column you wants to add is available for that report or not,if not then you can try for by sql query if possible

I made a payment after the return period ended but it is not reflecting in my reports. How can I update the reports to include transactions after the return period?

made a payment after the return period ended but it is not reflecting in reports. for update the reports to include transactions after the return period please follow these steps 
 step 1: go to the GST summaries under Display menu 
 step 2: click on GST summary and mentioned relevant dates then open report 
 step 3: press F4 to post regular GST payment entry 
 step 4: select series and date then generate entry 
 step 5: while save entry GST payment details window appeared 
 steo 6: you can select GST payment type as regular payment, mentioned period ending date and save voucher.

Frequently AskedQuestions