Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

My vouchers are showing incorrect amounts after regeneration. What could be the reason and how to fix it?

Here are some common factors to consider:please follow steps : 
Step 1: Check for data entry errors in BUSY .
Step 2: Make sure that transactions are correctly classified as either interstate or intrastate.
Step 3: Verify that the data in your GST returns matches the data
Step 4 : Check GST Summary Report from Display and then GST reports menu .
Step 5: Run update master Balnace utility from House keeping menu
Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

The GST amount shows a negative value instead of netting off with input GST. How to correct this?

When the GST amount shows a negative value instead of netting off with input GST,To correct this issue, follow these steps:
Step 1: Carefully review your GST transactions, including both the input GST (credits) and output GST (liabilities).
Step 2: Identify the specific transactions or entries where the GST amount is showing as a negative value.
Step 3: Go to GST reconciliation into the transaction menu to match the input GST with the output GST for the same period.
If you find that specific transactions were incorrectly categorized or entered, consider reversing them and re-entering the correct information.

How can I get a consolidated report of all my GST sales, including local, central, and combined GST?

A consolidated report of all my GST sales, including local, central, and combined GST in BUSY by following these general steps:
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST tax summary .
Step 3: Click on it to proceed.
Step 4: In the GST Reports section,Look for the option labeled GST Summary
Step 5:Specify the date range of monthly and open the report .
Step 6 : you will get the tax bifurcation as per report format .

How can I view the split of supplies made to registered vs unregistered customers in my GST reports?

To view the split of supplies made to registered vs. unregistered customers in your GST reports, you need to follow the below steps:
Step 1: Display, then select GST Reports, then select GST Registers, then select Supply Outward Register, then select all parties, then select the date range as you require.
Step 2: Fill in the relevant information and select section-wise details as per the B2B for registered and B2C (small and large) for unregistered customers.
Step 3: Press F2 or OK to load the report one by one section-wise, or you can view it for all sections-wise in one report.

The IGST input is not calculating correctly in my balance sheet. What could be the reason for this?

Here are some common factors to consider:please follow steps : 
Step 1: Check for data entry errors in BUSY .
Step 2: Make sure that transactions are correctly classified as either interstate or intrastate.
Step 3: Verify that the data in your GST returns matches the data
Step 4 : Check GST Summary Report from Display and then GST reports menu .
Step 5: Run update master Balnace utility from House keeping menu
Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

How do I link and upload the GST return JSON file from BUSY to the GST portal?

To link and upload the GST return JSON file from BUSY to the GST portal, follow these steps:
Step 1. Generate the JSON file in BUSY for the GST return.
Step 2. Save the JSON file on your computer.
Step 3. Go to the GST portal and log in using your credentials.
Step 4. Navigate to the Returns section.
Step 5. Select the appropriate return form (e.g., GSTR-1, GSTR-3B).
Step 6. Click on the Upload button.
Step 7. Choose the JSON file from your computer and upload it.
Step 8. Verify the details and submit the return on the GST portal.

What is the reason my GST and accounts data does not match? How do I troubleshoot this?

If your GST and account data do not match, then you need to check the below reasons:
1. You need to update the GST summary from the Houseking option.
2. You need to update the BUSY release to the latest version.
3. Also, you need to check the audit report from Display, then select GST Reports, then select GST Audit Reports, then select Reconcile Accounts & GST, then select the sale purchase and account voucher, then select the date range, and load the report by pressing the F2 or OK keys.
The above reason will help with GST and account data.

Why does the purchase invoice details not showing in GST report or return in BUSY?

If some purchase entries are missing in GSTR 3B return, check the possible reasons mentioned below:
1. If skip in gst reports option is enabled in purchase type master then gst amount not shown in report.
2. If skip in gst reports option is enabled in item master then gst amount also not shown in report
3. Vouchers should be properly tagged in the monthly ITC tagging report if checked GSTR 3B or GST summary with pick relevant ITC from monthly ITC tagging. If monthly ITC tagging features are not used then it should be N while checking GST summary or GSTR 3B report.

How can I get details of the reverse charge ITC applicable on freight charges?

To get details of the reverse charge Input Tax Credit (ITC) applicable on freight charges, follow these steps:
Step 1: To view reverse charge ITC entries related to freight charges, you usually need to access Form GSTR-2 or GSTR-3
Step 2: Choose the return period for which you want to view reverse charge ITC entries
Step 3: navigate to the Input Tax Credit (ITC) section in the return . Step 4: You can typically filter the entries to specifically view those related to freight charges
Step 5: Depending on your findings, you can file the return or make amendments as needed.

I have some GST invoices where tax has been charged locally instead of IGST. BUSY is restricting input credit on these. Why is it doing so and how can I claim proper ITC?

To claim proper ITC in such cases, you need to ensure that the invoice details are accurate and follow the correct procedure. Here's what you can do:
Step 1 ; Review the GST invoice to ensure that it correctly reflects the local (CGST and SGST/UTGST) or IGST components of the tax.
Step 2: Perform a detailed reconciliation of your purchase records
Step 3: Reconcile entries in your GST returns (GSTR-2A or GSTR-2B).
Step 4: You can reverse the incorrect ITC claimed on the local tax and claim the correct ITC on IGST by making the necessary adjustments in your GSTR-3B.
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