Frequently Asked
Questions

Q: Why are some reports and registers taking very long time to generate in BUSY? How can I speed this up?

. Here are some common factors and steps to help speed up the process: Step 1: The size of your data can significantly impact report generation speed Step 2: take backup and reindexed database Step 3: Check the performance of your hardware, including the speed of your hard drive and the amount of available RAM. Step 4: Ensure that you are using the latest version of BUSY . Step 5: Too many users accessing the software simultaneously can slow down report generation. Step 6: Data corruption can lead to slow performance Step 7: Review the filters applied to the reports.

Q: What steps should I follow to accurately consolidate my GST liability and input tax credit in my accounting software?

"To correct GST input tax in GST ereturn, please follow below mnetioned steps: Step 1: Go to display menu and then GST Summary. Step 2: Ensure your balance tax payable and ledger balance both value should be matched. Step 3: Press F4 to adjust the CGST,SGST, IGST output balance to adjust with input balance. Step 4: Press F4 for adjusting output bal(if any) with input balance of other head. Step 5: Debit balance of all heads wil carry forward in next month automatically and credit balance, you need to make payment at the end of month in GST payable account. "

Q: My vouchers are showing incorrect amounts after regeneration. What could be the reason and how to fix it?

Here are some common factors to consider:please follow steps : Step 1: Check for data entry errors in BUSY . Step 2: Make sure that transactions are correctly classified as either interstate or intrastate. Step 3: Verify that the data in your GST returns matches the data Step 4 : Check GST Summary Report from Display and then GST reports menu . Step 5: Run update master Balnace utility from House keeping menu Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

Q: The GST amount shows a negative value instead of netting off with input GST. How to correct this?

When the GST amount shows a negative value instead of netting off with input GST,To correct this issue, follow these steps: Step 1: Carefully review your GST transactions, including both the input GST (credits) and output GST (liabilities). Step 2: Identify the specific transactions or entries where the GST amount is showing as a negative value. Step 3: Go to GST reconciliation into the transaction menu to match the input GST with the output GST for the same period. If you find that specific transactions were incorrectly categorized or entered, consider reversing them and re-entering the correct information.

Q: How can I get a consolidated report of all my GST sales, including local, central, and combined GST?

A consolidated report of all my GST sales, including local, central, and combined GST in BUSY by following these general steps: Step 1: Once you are logged into the software, look for the Display menu. Step 2: Within the Display menu, you should find a submenu or option related to GST tax summary . Step 3: Click on it to proceed. Step 4: In the GST Reports section,Look for the option labeled GST Summary Step 5:Specify the date range of monthly and open the report . Step 6 : you will get the tax bifurcation as per report format .

Q: How can I view the split of supplies made to registered vs unregistered customers in my GST reports?

To view the split of supplies made to registered vs. unregistered customers in your GST reports, you need to follow the below steps: Step 1: Display, then select GST Reports, then select GST Registers, then select Supply Outward Register, then select all parties, then select the date range as you require. Step 2: Fill in the relevant information and select section-wise details as per the B2B for registered and B2C (small and large) for unregistered customers. Step 3: Press F2 or OK to load the report one by one section-wise, or you can view it for all sections-wise in one report.

Q: The IGST input is not calculating correctly in my balance sheet. What could be the reason for this?

Here are some common factors to consider:please follow steps : Step 1: Check for data entry errors in BUSY . Step 2: Make sure that transactions are correctly classified as either interstate or intrastate. Step 3: Verify that the data in your GST returns matches the data Step 4 : Check GST Summary Report from Display and then GST reports menu . Step 5: Run update master Balnace utility from House keeping menu Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

Q: How do I link and upload the GST return JSON file from BUSY to the GST portal?

To link and upload the GST return JSON file from BUSY to the GST portal, follow these steps: Step 1. Generate the JSON file in BUSY for the GST return. Step 2. Save the JSON file on your computer. Step 3. Go to the GST portal and log in using your credentials. Step 4. Navigate to the Returns section. Step 5. Select the appropriate return form (e.g., GSTR-1, GSTR-3B). Step 6. Click on the Upload button. Step 7. Choose the JSON file from your computer and upload it. Step 8. Verify the details and submit the return on the GST portal.

Q: What is the reason my GST and accounts data does not match? How do I troubleshoot this?

If your GST and account data do not match, then you need to check the below reasons: 1. You need to update the GST summary from the Houseking option. 2. You need to update the BUSY release to the latest version. 3. Also, you need to check the audit report from Display, then select GST Reports, then select GST Audit Reports, then select Reconcile Accounts & GST, then select the sale purchase and account voucher, then select the date range, and load the report by pressing the F2 or OK keys. The above reason will help with GST and account data.

Q: I am unable to match the total taxable value between the sale register and GTSR What could be the reason for this?

To resolve the mismatch in taxable in sale and GSTR 1 Data you can follow steps : Step 1- Take the backup of your concern company. Step 2- Open your company and go to house keeping Step 3- After click on house keeping Click on the Update Voucher GST Summary. Step 4- Click on the partial or can select full and run the process. Note: If issue exist then you need to check in short range in sale and GSTR 1 reports.then you will find mismatch on particular date and check entries on that dates.

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Dealer Complaint/Issues

Why are some reports and registers taking very long time to generate in BUSY? How can I speed this up?

. Here are some common factors and steps to help speed up the process:
 Step 1: The size of your data can significantly impact report generation speed
 Step 2: take backup and reindexed database
 Step 3: Check the performance of your hardware, including the speed of your hard drive and the amount of available RAM.
 Step 4: Ensure that you are using the latest version of BUSY .
 Step 5: Too many users accessing the software simultaneously can slow down report generation. 
 Step 6: Data corruption can lead to slow performance
 Step 7: Review the filters applied to the reports.

What steps should I follow to accurately consolidate my GST liability and input tax credit in my accounting software?

"To correct GST input tax in GST ereturn, please follow below mnetioned steps:
 Step 1: Go to display menu and then GST Summary.
 Step 2: Ensure your balance tax payable and ledger balance both value should be matched.
 Step 3: Press F4 to adjust the CGST,SGST, IGST output balance to adjust with input balance.
 Step 4: Press F4 for adjusting output bal(if any) with input balance of other head.
 Step 5: Debit balance of all heads wil carry forward in next month automatically and credit balance, you need to make payment at the end of month in GST payable account. "

My vouchers are showing incorrect amounts after regeneration. What could be the reason and how to fix it?

Here are some common factors to consider:please follow steps : 
 Step 1: Check for data entry errors in BUSY .
 Step 2: Make sure that transactions are correctly classified as either interstate or intrastate. 
 Step 3: Verify that the data in your GST returns matches the data 
 Step 4 : Check GST Summary Report from Display and then GST reports menu . 
 Step 5: Run update master Balnace utility from House keeping menu 
 Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

The GST amount shows a negative value instead of netting off with input GST. How to correct this?

When the GST amount shows a negative value instead of netting off with input GST,To correct this issue, follow these steps:
 Step 1: Carefully review your GST transactions, including both the input GST (credits) and output GST (liabilities). 
 Step 2: Identify the specific transactions or entries where the GST amount is showing as a negative value. 
 Step 3: Go to GST reconciliation into the transaction menu to match the input GST with the output GST for the same period. 
 If you find that specific transactions were incorrectly categorized or entered, consider reversing them and re-entering the correct information.

How can I get a consolidated report of all my GST sales, including local, central, and combined GST?

A consolidated report of all my GST sales, including local, central, and combined GST in BUSY by following these general steps:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST tax summary .
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Summary
 Step 5:Specify the date range of monthly and open the report . 
 Step 6 : you will get the tax bifurcation as per report format .

How can I view the split of supplies made to registered vs unregistered customers in my GST reports?

To view the split of supplies made to registered vs. unregistered customers in your GST reports, you need to follow the below steps:
 Step 1: Display, then select GST Reports, then select GST Registers, then select Supply Outward Register, then select all parties, then select the date range as you require.
 Step 2: Fill in the relevant information and select section-wise details as per the B2B for registered and B2C (small and large) for unregistered customers.
 Step 3: Press F2 or OK to load the report one by one section-wise, or you can view it for all sections-wise in one report.

The IGST input is not calculating correctly in my balance sheet. What could be the reason for this?

Here are some common factors to consider:please follow steps : 
 Step 1: Check for data entry errors in BUSY .
 Step 2: Make sure that transactions are correctly classified as either interstate or intrastate. 
 Step 3: Verify that the data in your GST returns matches the data 
 Step 4 : Check GST Summary Report from Display and then GST reports menu . 
 Step 5: Run update master Balnace utility from House keeping menu 
 Step 6: If you've made amendments or adjustments to your GST returns, ensure that these changes are accurately reflected in your balance sheet.

How do I link and upload the GST return JSON file from BUSY to the GST portal?

To link and upload the GST return JSON file from BUSY to the GST portal, follow these steps:
 Step 1. Generate the JSON file in BUSY for the GST return.
 Step 2. Save the JSON file on your computer.
 Step 3. Go to the GST portal and log in using your credentials.
 Step 4. Navigate to the Returns section.
 Step 5. Select the appropriate return form (e.g., GSTR-1, GSTR-3B).
 Step 6. Click on the Upload button.
 Step 7. Choose the JSON file from your computer and upload it.
 Step 8. Verify the details and submit the return on the GST portal.

What is the reason my GST and accounts data does not match? How do I troubleshoot this?

If your GST and account data do not match, then you need to check the below reasons:
 1. You need to update the GST summary from the Houseking option.
 2. You need to update the BUSY release to the latest version.
 3. Also, you need to check the audit report from Display, then select GST Reports, then select GST Audit Reports, then select Reconcile Accounts & GST, then select the sale purchase and account voucher, then select the date range, and load the report by pressing the F2 or OK keys.
 The above reason will help with GST and account data.

I am unable to match the total taxable value between the sale register and GTSR What could be the reason for this?

To resolve the mismatch in taxable in sale and GSTR 1 Data you can follow steps : 
 Step 1- Take the backup of your concern company. 
 Step 2- Open your company and go to house keeping 
 Step 3- After click on house keeping Click on the Update Voucher GST Summary. 
 Step 4- Click on the partial or can select full and run the process. 
 Note: If issue exist then you need to check in short range in sale and GSTR 1 reports.then you will find mismatch on particular date and check entries on that dates.

Frequently AskedQuestions