Frequently Asked Questions

Please follow these steps to reflect your debit note without inventory items in GSTR:
 Step 1: Go to transactions menu
 Step 2: Then click on debit note without item voucher
 Step 3: Ensure that voucher number gst nature and the all the masters should be correctly used in debit note
 Step 4: After entereing the required fields in debit and credit alongwith amount a window will appear for adjustment
 Step 5: Specify all details correctly in that window such as invoice number,amount and GST rate etc
 Step 6: After that you can create the debit note voucher accordingly as required

an issue with ladger balance since last year but not sure when exactly it started then ensure few things 
 1. for that you can run update master balance utility under house-keeping menu. 
 2. Verify if the opening balance for the relevant accounts is correctly entered. if not correct then go to the last year and check all transaction then update master balance utility under house-keeping menu in last year and again data carry forward in next year 
 3. verify the transaction tag under correct party master . 
 4. also while open ledger select correct date range

facing an issue with a specific feature in BUSY, then pls check the below steps :
 Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license.
 Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show.
 Step 3:Pls update the BUSY to the latest version as some feature was not there in are old BUSY version below BUSY 18.

To see the IGST, CGST, and other tax details in your invoices after updating the software, you need to check below reasons: 
 Step 1: Verify if you selected sales type or purchase type as itemwise or taxinclusive as a central, and specify the Tax rate in item master 
 Step 2: Ensure proper GST calculation for each row by hitting the enter button after entering the amount for each item. 
 Step 3: and also verify, if the sales type and purchase type are in individual and multi tax rate it should be the tax applied in bill sundry.

facing an issue with a specific feature in BUSY, then pls check the below steps :
 Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license.
 Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show.
 Step 3:Pls update the BUSY to the latest version as some feature was not there in are old BUSY version below BUSY 18.

facing an issue with a specific feature in BUSY, then pls check the below steps :
 Step 1: According to the BUSY Model, There are some features which is available in standard and Enterprise model but not in Basic. Make sure to seleect the correct model as per your BUSY license.
 Step 2: If Company is open from the sub user and admin user has not given rights to the some feature then it will not show.
 Step 3:Pls update the BUSY to the latest version as some feature was not there in are old BUSY version below BUSY 18.

To resolve the mismatch in taxable in sale and GSTR 1 Data you can follow steps : 
 Step 1- Take the backup of your concern company. 
 Step 2- Open your company and go to house keeping 
 Step 3- After click on house keeping Click on the Update Voucher GST Summary. 
 Step 4- Click on the partial or can select full and run the process. 
 Note: If issue exist then you need to check in short range in sale and GSTR 1 reports.then you will find mismatch on particular date and check entries on that dates.

If you want to check the reverse charge Input Tax Credit (ITC) entries but are unable to view them on the GST portal, you can follow these steps:
 Step 1: To view reverse charge ITC entries, you typically need to access Form GSTR-2 or GSTR-3, depending on the nature of the transactions
 Step 2: Choose the return period for which you want to view the reverse charge ITC entries. Step 3: you should be able to find details of ITC claimed, including reverse charge transactions.
 Step 4: Review the entries to verify the details of the reverse charge ITC transactions.

To adjust or clear the additional GST credit balance in BUSY, follow these steps:
 Step 1: Go to Display section then click on GST summaries option.
 Step 2: Now choose GST summary then specify data range and open the report
 Step 3: You can press F4 key on GST Summary to post various GST Adjustment & GST Payment voucher. On pressing the F4 key, a message box appears in which you are required to select the option for which you want to post the voucher.
 Step 4: After making all the required entries, Your GST credit balance will be adjusted.

to get the latest GST summary BUSY, follow these steps:
 Step 1: Launch BUSY GST Software.
 Step 2: Go to the Display menu.
 Step 3: Select GST Reports.
 Step 4: Choose GST Summary from the available options.
 Step 5: Within the GST Summary report, you will find options for various sales reports, including Item Wise Sales Summary, Party Wise Sales Summary, and Sale Type Wise Sales Summary.
 Step 6: Select the relevant sub-report based on your requirements. For a 5% GST summary, you might choose Item Wise Sales Summary or another appropriate option that provides the bifurcation of tax rates.