Frequently Asked
Questions

Q: I want to check the reverse charge ITC entries but am unable to view it on the portal. What can I do?

If you want to check the reverse charge Input Tax Credit (ITC) entries but are unable to view them on the GST portal, you can follow these steps: Step 1: To view reverse charge ITC entries, you typically need to access Form GSTR-2 or GSTR-3, depending on the nature of the transactions Step 2: Choose the return period for which you want to view the reverse charge ITC entries. Step 3: you should be able to find details of ITC claimed, including reverse charge transactions. Step 4: Review the entries to verify the details of the reverse charge ITC transactions.

Q: I made a payment entry in April for March GST dues. How can I adjust this in BUSY so March closing balances are accurate?

If you wants to pass tax payment entry of last year's entry in current financial year in april,need to follow these steps Step 1 In last year's march month,transfer payemnt entry amount to tax payable account under current liabities Step 2 Now your payment will trnasfered to tax payable Step 3 Then change finacial year and tax payable entry will be carried forward in april month Step 4 Now in april month,you can adjust same tax payable account against payment though bank account Step 5 Now you can check you amount for balance tax payable will be cleared

Q: I am unable to see the correct GST input tax credit summary in my GST returns. It is showing different amounts than what I had entered in the software. How can I resolve this?

To correct GST input tax in GSTereturn, please follow below mnetioned steps: Step 1: Go to display menu and then GST Summary Step 2: Ensure your balance tax payable and ledger balance both value should be matched. Step 3: Press F4 to adjust the CGST,SGST, IGST output balance to adjust with input balance. Step 4: Press F4 for adjusting output bal(if any) with input balance of other head. Step 5: Debit balance of all heads wil carry forward in next month automatically and credit balance, you need to make payment at the end of month in GST payable account.

Q: The sales reports I am generating do not contain certain details like HSN code and total bill amount. How can I get these additional fields or columns in the reports?

You can add HSN code and total bill amount to the sales reports in BUSY by adding custom columns to the report.but there is separate Report for sale with HSN Code.To see Sale report with HSN Code,you can follow some steps: Step 1: Go to Display and then click on GST reports. Step 2: Now click on GST Registers and then click on supply outward Register Step 3: Now click on option for Party to see report and filer on period and enable Show Qty. Details option and enable other option as per your requiremen and check reports.

Q: I want to reconcile my GST liability with my input tax credit, but the system is not reflecting the correct amounts. What should I check to resolve this discrepancy?

To reconcile GST input tax in GSTereturn, please follow below mentioned steps: Step 1: Go to display menu and then GST Summary Step 2: Ensure your balance tax payable and ledger balance both value should be matched. Step 3: Press F4 to adjust the CGST,SGST, IGST output balance to adjust with input balance. Step 4: Press F4 for adjusting output bal(if any) with input balance of other head. Step 5: Debit balance of all heads wil carry forward in next month automatically and credit balance, you need to make payment at the end of month in GST payable account.

Q: I need the sales reports to show item-level details but the current reports are showing grouped information. How can I get the reports with itemized data?

To generate sales reports with item details in BUSY, you need to go to the Sales Register and to see this report,you can follow some steps: Step 1: Go to Display and then click on GST reports. Step 2: Now click on GST Registers and then click on Sale Register. Step 3: Now click on options for which you want to see report then select Item Wise option and transaction type B2B or B2C or both Step 4: Now select Party to see report and filer on period and enable other option as per your requiremen and check reports.

Q: I claimed only some of the debit notes I received in June. How can I claim the remaining debit notes in July?

If you want to claim the debit note then follow the given steps : Step 1: Go to Transaction menu Step 2: Click on Gst Misc. utilities Step 3: Then click on Monthly ITC Tagging as per GSTR2A option Step 4: Then select as per party wise or voucher wise Step 5: Then specify month and click on OK button Step 6: Then select particular entry and press F4 Step 7: Then specify the status as cliamed and specify the month Step 8: After that you can claim invoice in next month

Q: How can I get an overview of all of my returns in BUSY? I'm looking for a report summarizing my return status.

To get an overview of all your returns in BUSY: Step 1:Navigate to Transaction:Go to Transaction. Step 2:Access GST Misc. Utilities:Select GST misc. utilities. Step 3:Check Party Return Filing Status:Look for the Party return filing status option. Step 4:Choose self option. Step 5:Set Options:Select either check from GST portal or show already saved status option. Step 6:Choose the financial year. Step 7:Generate Report:Check the report to be generated for GSTR1, GSTR3B, or both. Step 8:Select the appropriate options and press the Ok button. By following these steps, you will get a summarizing report for your return status in BUSY.

Q: Why is the GST amount paid not getting reflected in the GST ledger under the composite scheme? How to correct this?

If you're facing issues with the GST amount not getting reflected in the GST ledger, consider the following steps: Step 1: Verify that the entries accurately reflect the GST paid. Step 2: Check the ledger entries related to your GST payments under the Composite Scheme. Step 3: Check Composition Scheme Tax Rate Step 4: Review your GST returns (such as GSTR-4 for composition taxpayers) to see the details of the tax paid. Step 5: If you made GST payments through bank transactions, reconcile your bank statements to ensure that the payments are accurately recorded in your accounts.

Q: Why am I facing issues with duplicate or incorrect quantities showing in the inventory reports?

Here are some common reasons and steps to address the problem: Step 1: Check for transaction errors such as duplicate entries, incorrect quantity adjustments, or transactions that were not recorded properly Step 2: Double-check the quantities entered during transactions Step 3 : ensure they match the actual quantities received, issued, or adjusted. from inventory teports Step 4: . Ensure that you are using the latest version of your inventory management software, as updates may include bug fixes. Step 5: Ensure that stock transfers are recorded accurately, and the quantities are adjusted correctly at both the sending and receiving locations.

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I want to check the reverse charge ITC entries but am unable to view it on the portal. What can I do?

If you want to check the reverse charge Input Tax Credit (ITC) entries but are unable to view them on the GST portal, you can follow these steps:
 Step 1: To view reverse charge ITC entries, you typically need to access Form GSTR-2 or GSTR-3, depending on the nature of the transactions
 Step 2: Choose the return period for which you want to view the reverse charge ITC entries. Step 3: you should be able to find details of ITC claimed, including reverse charge transactions.
 Step 4: Review the entries to verify the details of the reverse charge ITC transactions.

I made a payment entry in April for March GST dues. How can I adjust this in BUSY so March closing balances are accurate?

If you wants to pass tax payment entry of last year's entry in current financial year in april,need to follow these steps
 Step 1 In last year's march month,transfer payemnt entry amount to tax payable account under current liabities
 Step 2 Now your payment will trnasfered to tax payable 
 Step 3 Then change finacial year and tax payable entry will be carried forward in april month
 Step 4 Now in april month,you can adjust same tax payable account against payment though bank account
 Step 5 Now you can check you amount for balance tax payable will be cleared

I am unable to see the correct GST input tax credit summary in my GST returns. It is showing different amounts than what I had entered in the software. How can I resolve this?

To correct GST input tax in GSTereturn, please follow below mnetioned steps:
 Step 1: Go to display menu and then GST Summary
 Step 2: Ensure your balance tax payable and ledger balance both value should be matched.
 Step 3: Press F4 to adjust the CGST,SGST, IGST output balance to adjust with input balance.
 Step 4: Press F4 for adjusting output bal(if any) with input balance of other head.
 Step 5: Debit balance of all heads wil carry forward in next month automatically and credit balance, you need to make payment at the end of month in GST payable account.

The sales reports I am generating do not contain certain details like HSN code and total bill amount. How can I get these additional fields or columns in the reports?

You can add HSN code and total bill amount to the sales reports in BUSY by adding custom columns to the report.but there is separate Report for sale with HSN Code.To see Sale report with HSN Code,you can follow some steps:
 Step 1: Go to Display and then click on GST reports.
 Step 2: Now click on GST Registers and then click on supply outward Register 
 Step 3: Now click on option for Party to see report and filer on period and enable Show Qty. Details option and enable other option as per your requiremen and check reports.

I want to reconcile my GST liability with my input tax credit, but the system is not reflecting the correct amounts. What should I check to resolve this discrepancy?

To reconcile GST input tax in GSTereturn, please follow below mentioned steps:
 Step 1: Go to display menu and then GST Summary
 Step 2: Ensure your balance tax payable and ledger balance both value should be matched.
 Step 3: Press F4 to adjust the CGST,SGST, IGST output balance to adjust with input balance.
 Step 4: Press F4 for adjusting output bal(if any) with input balance of other head.
 Step 5: Debit balance of all heads wil carry forward in next month automatically and credit balance, you need to make payment at the end of month in GST payable account.

I need the sales reports to show item-level details but the current reports are showing grouped information. How can I get the reports with itemized data?

To generate sales reports with item details in BUSY, you need to go to the Sales Register and to see this report,you can follow some steps:
 Step 1: Go to Display and then click on GST reports.
 Step 2: Now click on GST Registers and then click on Sale Register.
 Step 3: Now click on options for which you want to see report then select Item Wise option and transaction type B2B or B2C or both
 Step 4: Now select Party to see report and filer on period and enable other option as per your requiremen and check reports.

I claimed only some of the debit notes I received in June. How can I claim the remaining debit notes in July?

If you want to claim the debit note then follow the given steps : 
 Step 1: Go to Transaction menu 
 Step 2: Click on Gst Misc. utilities 
 Step 3: Then click on Monthly ITC Tagging as per GSTR2A option
 Step 4: Then select as per party wise or voucher wise 
 Step 5: Then specify month and click on OK button
 Step 6: Then select particular entry and press F4 
 Step 7: Then specify the status as cliamed and specify the month 
 Step 8: After that you can claim invoice in next month

How can I get an overview of all of my returns in BUSY? I'm looking for a report summarizing my return status.

To get an overview of all your returns in BUSY:
 Step 1:Navigate to Transaction:Go to Transaction.
 Step 2:Access GST Misc. Utilities:Select GST misc. utilities.
 Step 3:Check Party Return Filing Status:Look for the Party return filing status option.
 Step 4:Choose self option.
 Step 5:Set Options:Select either check from GST portal or show already saved status option.
 Step 6:Choose the financial year.
 Step 7:Generate Report:Check the report to be generated for GSTR1, GSTR3B, or both.
 Step 8:Select the appropriate options and press the Ok button.
 By following these steps, you will get a summarizing report for your return status in BUSY.

Why is the GST amount paid not getting reflected in the GST ledger under the composite scheme? How to correct this?

If you're facing issues with the GST amount not getting reflected in the GST ledger, consider the following steps:
 Step 1: Verify that the entries accurately reflect the GST paid.
 Step 2: Check the ledger entries related to your GST payments under the Composite Scheme. 
 Step 3: Check Composition Scheme Tax Rate
 Step 4: Review your GST returns (such as GSTR-4 for composition taxpayers) to see the details of the tax paid. 
 Step 5: If you made GST payments through bank transactions, reconcile your bank statements to ensure that the payments are accurately recorded in your accounts.

Why am I facing issues with duplicate or incorrect quantities showing in the inventory reports?

Here are some common reasons and steps to address the problem:
 Step 1: Check for transaction errors such as duplicate entries, incorrect quantity adjustments, or transactions that were not recorded properly
 Step 2: Double-check the quantities entered during transactions
 Step 3 : ensure they match the actual quantities received, issued, or adjusted. from inventory teports
 Step 4: . Ensure that you are using the latest version of your inventory management software, as updates may include bug fixes.
 Step 5: Ensure that stock transfers are recorded accurately, and the quantities are adjusted correctly at both the sending and receiving locations.

Frequently AskedQuestions