Frequently Asked
Questions

Q: The tax amount is not matching between my invoice printout and online filing. Why is there a difference?

If the tax amount is not matching between your invoice printout and online filing, You need to reconcile GSTR data to match the BUSY reports and portal reports for GST, you need to follow the below steps: Step 1: Click on transactions. Step 2: GST misc utilities Step 3: Download GSTR JSON data. Step 4: Then Reconcile GSTR data for GSTR-1, GSTR-2A (Party wise) and (Vch. wise), GSTR-2B (Party wise) and (Vch. wise), GSTR-3B, Step 5: Then select the relevant information and set Yes to mismatch report only to view the mismatch details.

Q: Why is an ineligible ITC amount showing in my books even though I have not claimed it?

BUSY Book will display data as per the accounting and inventory data entry. However, the ineligible itc is merely a status which we tagged in monthly itc tagging for those entry whose ITC will not claim. To check ITC Ineligible data can check ITC claimed register, you can follow below steps: 1. Go to the Display tab and click on GST reports. 2. Select the GST register and then click on ITC claim register. 3. Click on party wise or date wise as per requirement. 4. Select ITC Status while open ITC claim register.

Q: Why is my input tax credit not getting adjusted correctly against my GST liability in the system?

To correct GST input tax in GSTereturn, please follow below mentioned steps: Step 1: Go to display menu and then GST Summary Step 2: Ensure your balance tax payable and ledger balance both value should be matched. Step 3: Press F4 to adjust the CGST,SGST, IGST output balance to adjust with input balance. Step 4: Press F4 for adjusting output bal(if any) with input balance of other head. Step 5: Debit balance of all heads wil carry forward in next month automatically and credit balance, you need to make payment at the end of month in GST payable account.

Q: I am unable to see the correct GST input tax credit summary in my GST returns. It is showing different amounts than what I had entered in the software. How can I resolve this?

To correct GST input tax in GSTereturn, please follow below mnetioned steps: Step 1: Go to display menu and then GST Summary Step 2: Ensure your balance tax payable and ledger balance both value should be matched. Step 3: Press F4 to adjust the CGST,SGST, IGST output balance to adjust with input balance. Step 4: Press F4 for adjusting output bal(if any) with input balance of other head. Step 5: Debit balance of all heads wil carry forward in next month automatically and credit balance, you need to make payment at the end of month in GST payable account.

Q: The sales reports I am generating do not contain certain details like HSN code and total bill amount. How can I get these additional fields or columns in the reports?

You can add HSN code and total bill amount to the sales reports in BUSY by adding custom columns to the report.but there is separate Report for sale with HSN Code.To see Sale report with HSN Code,you can follow some steps: Step 1: Go to Display and then click on GST reports. Step 2: Now click on GST Registers and then click on supply outward Register Step 3: Now click on option for Party to see report and filer on period and enable Show Qty. Details option and enable other option as per your requiremen and check reports.

Q: I want to reconcile my GST liability with my input tax credit, but the system is not reflecting the correct amounts. What should I check to resolve this discrepancy?

To reconcile GST input tax in GSTereturn, please follow below mentioned steps: Step 1: Go to display menu and then GST Summary Step 2: Ensure your balance tax payable and ledger balance both value should be matched. Step 3: Press F4 to adjust the CGST,SGST, IGST output balance to adjust with input balance. Step 4: Press F4 for adjusting output bal(if any) with input balance of other head. Step 5: Debit balance of all heads wil carry forward in next month automatically and credit balance, you need to make payment at the end of month in GST payable account.

Q: I need the sales reports to show item-level details but the current reports are showing grouped information. How can I get the reports with itemized data?

To generate sales reports with item details in BUSY, you need to go to the Sales Register and to see this report,you can follow some steps: Step 1: Go to Display and then click on GST reports. Step 2: Now click on GST Registers and then click on Sale Register. Step 3: Now click on options for which you want to see report then select Item Wise option and transaction type B2B or B2C or both Step 4: Now select Party to see report and filer on period and enable other option as per your requiremen and check reports.

Q: I made a payment entry in April for March GST dues. How can I adjust this in BUSY so March closing balances are accurate?

If you wants to pass tax payment entry of last year's entry in current financial year in april,need to follow these steps Step 1 In last year's march month,transfer payemnt entry amount to tax payable account under current liabities Step 2 Now your payment will trnasfered to tax payable Step 3 Then change finacial year and tax payable entry will be carried forward in april month Step 4 Now in april month,you can adjust same tax payable account against payment though bank account Step 5 Now you can check you amount for balance tax payable will be cleared

Q: My ITC credits are not showing up fully in the GSTR B report. What could be the reason and how can I get the full ITC amount to show up?

In BUSY, Input Tax Credit (ITC) details need to be entered correctltly, please follow steps : Step 1: Go to the 'Transaction ' section. Step 2: Choose 'Purchase ' to record your purchase transactions. Step 3: Enter the supplier's details in the purchase voucher Step 4: Ensure that you enter the GST rate, tax amount, and other relevant information accurately. Step 5: make sure you have correctly configured it with the applicable GST tax rate. Step 6: Use reports like the GSTR-2A vs. GSTR-3B reconciliation report Step 7: Periodically file your GST returns through the GST portal

Q: When I file my GST return, some of my input tax credit details are missing or incorrect. How can I get the ITC claim right?

Here are some common reasons and potential solutions to help you address this issue: Step 1: Double-check your data entry for accuracy and completeness. Step 2: Ensure that you are using the latest version of BUSY. Step 3: Insufficient user permissions may restrict your access to certain reports. Step 4; Cross-check your data with the vendor's GST returns using GSTR-2A or GSTR-2B data. Step 5: If the report is not correctly configured in the software, it may not display the desired information. Step 6: Incorrect data filters or date ranges can limit the data displayed in the report.

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The tax amount is not matching between my invoice printout and online filing. Why is there a difference?

If the tax amount is not matching between your invoice printout and online filing, 
 You need to reconcile GSTR data to match the BUSY reports and portal reports for GST, you need to follow the below steps: 
 Step 1: Click on transactions. 
 Step 2: GST misc utilities 
 Step 3: Download GSTR JSON data. 
 Step 4: Then Reconcile GSTR data for GSTR-1, GSTR-2A (Party wise) and (Vch. wise), GSTR-2B (Party wise) and (Vch. wise), GSTR-3B, 
 Step 5: Then select the relevant information and set Yes to mismatch report only to view the mismatch details.

Why is an ineligible ITC amount showing in my books even though I have not claimed it?

BUSY Book will display data as per the accounting and inventory data entry. However, the ineligible itc is merely a status which we tagged in monthly itc tagging for those entry whose ITC will not claim. 
 To check ITC Ineligible data can check ITC claimed register, you can follow below steps: 
 1. Go to the Display tab and click on GST reports. 
 2. Select the GST register and then click on ITC claim register. 
 3. Click on party wise or date wise as per requirement. 
 4. Select ITC Status while open ITC claim register.

Why is my input tax credit not getting adjusted correctly against my GST liability in the system?

To correct GST input tax in GSTereturn, please follow below mentioned steps:
 Step 1: Go to display menu and then GST Summary
 Step 2: Ensure your balance tax payable and ledger balance both value should be matched.
 Step 3: Press F4 to adjust the CGST,SGST, IGST output balance to adjust with input balance.
 Step 4: Press F4 for adjusting output bal(if any) with input balance of other head.
 Step 5: Debit balance of all heads wil carry forward in next month automatically and credit balance, you need to make payment at the end of month in GST payable account.

I am unable to see the correct GST input tax credit summary in my GST returns. It is showing different amounts than what I had entered in the software. How can I resolve this?

To correct GST input tax in GSTereturn, please follow below mnetioned steps:
 Step 1: Go to display menu and then GST Summary
 Step 2: Ensure your balance tax payable and ledger balance both value should be matched.
 Step 3: Press F4 to adjust the CGST,SGST, IGST output balance to adjust with input balance.
 Step 4: Press F4 for adjusting output bal(if any) with input balance of other head.
 Step 5: Debit balance of all heads wil carry forward in next month automatically and credit balance, you need to make payment at the end of month in GST payable account.

The sales reports I am generating do not contain certain details like HSN code and total bill amount. How can I get these additional fields or columns in the reports?

You can add HSN code and total bill amount to the sales reports in BUSY by adding custom columns to the report.but there is separate Report for sale with HSN Code.To see Sale report with HSN Code,you can follow some steps:
 Step 1: Go to Display and then click on GST reports.
 Step 2: Now click on GST Registers and then click on supply outward Register 
 Step 3: Now click on option for Party to see report and filer on period and enable Show Qty. Details option and enable other option as per your requiremen and check reports.

I want to reconcile my GST liability with my input tax credit, but the system is not reflecting the correct amounts. What should I check to resolve this discrepancy?

To reconcile GST input tax in GSTereturn, please follow below mentioned steps:
 Step 1: Go to display menu and then GST Summary
 Step 2: Ensure your balance tax payable and ledger balance both value should be matched.
 Step 3: Press F4 to adjust the CGST,SGST, IGST output balance to adjust with input balance.
 Step 4: Press F4 for adjusting output bal(if any) with input balance of other head.
 Step 5: Debit balance of all heads wil carry forward in next month automatically and credit balance, you need to make payment at the end of month in GST payable account.

I need the sales reports to show item-level details but the current reports are showing grouped information. How can I get the reports with itemized data?

To generate sales reports with item details in BUSY, you need to go to the Sales Register and to see this report,you can follow some steps:
 Step 1: Go to Display and then click on GST reports.
 Step 2: Now click on GST Registers and then click on Sale Register.
 Step 3: Now click on options for which you want to see report then select Item Wise option and transaction type B2B or B2C or both
 Step 4: Now select Party to see report and filer on period and enable other option as per your requiremen and check reports.

I made a payment entry in April for March GST dues. How can I adjust this in BUSY so March closing balances are accurate?

If you wants to pass tax payment entry of last year's entry in current financial year in april,need to follow these steps
 Step 1 In last year's march month,transfer payemnt entry amount to tax payable account under current liabities
 Step 2 Now your payment will trnasfered to tax payable 
 Step 3 Then change finacial year and tax payable entry will be carried forward in april month
 Step 4 Now in april month,you can adjust same tax payable account against payment though bank account
 Step 5 Now you can check you amount for balance tax payable will be cleared

My ITC credits are not showing up fully in the GSTR B report. What could be the reason and how can I get the full ITC amount to show up?

In BUSY, Input Tax Credit (ITC) details need to be entered correctltly, please follow steps : 
 Step 1: Go to the 'Transaction ' section.
 Step 2: Choose 'Purchase ' to record your purchase transactions.
 Step 3: Enter the supplier's details in the purchase voucher
 Step 4: Ensure that you enter the GST rate, tax amount, and other relevant information accurately.
 Step 5: make sure you have correctly configured it with the applicable GST tax rate.
 Step 6: Use reports like the GSTR-2A vs. GSTR-3B reconciliation report
 Step 7: Periodically file your GST returns through the GST portal

When I file my GST return, some of my input tax credit details are missing or incorrect. How can I get the ITC claim right?

Here are some common reasons and potential solutions to help you address this issue:
 Step 1: Double-check your data entry for accuracy and completeness. Step 2: Ensure that you are using the latest version of BUSY. Step 3: Insufficient user permissions may restrict your access to certain reports.
 Step 4; Cross-check your data with the vendor's GST returns using GSTR-2A or GSTR-2B data.
 Step 5: If the report is not correctly configured in the software, it may not display the desired information.
 Step 6: Incorrect data filters or date ranges can limit the data displayed in the report.

Frequently AskedQuestions