Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

Why is an ineligible ITC amount showing in my books even though I have not claimed it?

BUSY Book will display data as per the accounting and inventory data entry. However, the ineligible itc is merely a status which we tagged in monthly itc tagging for those entry whose ITC will not claim. 
To check ITC Ineligible data can check ITC claimed register, you can follow below steps:
1. Go to the Display tab and click on GST reports.
2. Select the GST register and then click on ITC claim register.
3. Click on party wise or date wise as per requirement.
4. Select ITC Status while open ITC claim register.

Why is my input tax credit not getting adjusted correctly against my GST liability in the system?

To correct GST input tax in GSTereturn, please follow below mentioned steps:
Step 1: Go to display menu and then GST Summary
Step 2: Ensure your balance tax payable and ledger balance both value should be matched.
Step 3: Press F4 to adjust the CGST,SGST, IGST output balance to adjust with input balance.
Step 4: Press F4 for adjusting output bal(if any) with input balance of other head.
Step 5: Debit balance of all heads wil carry forward in next month automatically and credit balance, you need to make payment at the end of month in GST payable account.

Why am I facing issues with duplicate or incorrect quantities showing in the inventory reports?

Here are some common reasons and steps to address the problem:
Step 1: Check for transaction errors such as duplicate entries, incorrect quantity adjustments, or transactions that were not recorded properly
Step 2: Double-check the quantities entered during transactions
Step 3 : ensure they match the actual quantities received, issued, or adjusted. from inventory teports
Step 4: . Ensure that you are using the latest version of your inventory management software, as updates may include bug fixes.
Step 5: Ensure that stock transfers are recorded accurately, and the quantities are adjusted correctly at both the sending and receiving locations.

How can I get the tax calculations to be accurate based on the sales amounts?

To get the tax calculations to be accurate based on the sales amounts, make sure the below reasons are:
1. First, make sure you select the correct sale type as per the required tax rate. If you select a tax-inclusive and item-wise tax rate, then it will show the tax rate at the item level, or if you select an indivisual tax rate and a multi-tax rate, then you should apply the tax to the bill-sundery level for accurate tax calculations.
2. Also, make sure the item master tax category selected is correct as per the required tax rate.

Why is the data not getting fetched in the Excel sheet for GSTR-B filing?

If you are facing issues with GSTR 3B data not reflecting correctly in the Excel sheet, please provide more details about the specific data discrepancies so that we can assist you more effectively. Additionally, for concerns related to purchases and purchase returns, it is crucial to check the monthly ITC tagging feature while accessing the GSTR 3B report. If your company does not utilize the monthly ITC features, ensure that the relevant option for monthly ITC tagging is disabled while opening the GSTR 3B report to accurately capture and report the relevant ITC in the GSTR 3B filing process.

Where can I find the API key or credentials to upload data to BUSY?

To upload data to BUSY, you need to enable API access or credentials. For this, you need to follow the below steps:
Step 1: Visit the GST portal at gst.gov.in and click on Login.
Step 2: Enter your credentials to login to your account.
Step 3: On the top right, click on the My Profile option.
Step 4: Under the quick-links panel, select Manage API Access.
Step 5: Select Enable API as Yes and choose the desired duration from the dropdown. You can select a minimum of 6 hours or a maximum of 30 days.
Step 6: Click on ‘Confirm’ to activate the API session.

What is the process to adjust input tax credit against GST liability in BUSY?

"To adjust GST input tax in GST, please follow below mnetioned steps:
Step 1: Go to display menu and then GST Summary
Step 2: Ensure your balance tax payable and ledger balance both value should be matched.
Step 3: Press F4 to adjust the CGST,SGST, IGST output balance to adjust with input balance.
Step 4: Press F4 for adjusting output bal(if any) with input balance of other head.
Step 5: Debit balance of all heads wil carry forward in next month automatically and credit balance, you need to make payment at the end of month in GST payable account.

How do I open the GST Payable RCM account from last year?.

for Showing Last year RCM Account follow the Step 
Step :1 login Last Year Company if Use Multi Finacial Year then press F11 after login Current Finacial year
Step :2 Make Sure in Last year all RCM Entry Posted or not from Transactions then GST Misc. Utilities then Check/Post Consolidated RCM Payable Report
Step :3 after check posting entry Go to Display then GST Reports Click on GST Returns then GSTR-3B
Step :4 See Gst RCM Payble Report 3.1(d) Inward Supp. (liable to Rev. Charge) or Col No 4A3 Inward Supplies to reverse Charge .

My ITC credits are not showing up fully in the GSTR B report. What could be the reason and how can I get the full ITC amount to show up?

In BUSY, Input Tax Credit (ITC) details need to be entered correctltly, please follow steps : 
Step 1: Go to the 'Transaction ' section.
Step 2: Choose 'Purchase ' to record your purchase transactions.
Step 3: Enter the supplier's details in the purchase voucher
Step 4: Ensure that you enter the GST rate, tax amount, and other relevant information accurately.
Step 5: make sure you have correctly configured it with the applicable GST tax rate.
Step 6: Use reports like the GSTR-2A vs. GSTR-3B reconciliation report
Step 7: Periodically file your GST returns through the GST portal

When I file my GST return, some of my input tax credit details are missing or incorrect. How can I get the ITC claim right?

Here are some common reasons and potential solutions to help you address this issue:
Step 1: Double-check your data entry for accuracy and completeness. Step 2: Ensure that you are using the latest version of BUSY. Step 3: Insufficient user permissions may restrict your access to certain reports.
Step 4; Cross-check your data with the vendor's GST returns using GSTR-2A or GSTR-2B data.
Step 5: If the report is not correctly configured in the software, it may not display the desired information.
Step 6: Incorrect data filters or date ranges can limit the data displayed in the report.
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