Frequently Asked
Questions

Q: I need to generate a report showing my registered, unregistered, and exempt expenses. How can I get this report in BUSY?

To Cross-verify the tax liability shown in the 3B report generated by BUSY with my original purchase/sale details, please follow steps : Step 1: Once you are logged into the software, look for the Display menu. Step 2: Within the Display menu, you should find a submenu or option related to GST Reports. Step 3: Click on it to proceed. Step 4: In the GST Reports section,Look for the option labeled GST Other Reports Step 5: Look for the GST expense audit report Step 6: Review the Bifurcation of expense nature wise

Q: There is a difference between the GST amount in the entries and the actual GST paid. What could be the reason?

BUSYis essential for proper GST compliance. Here are steps to help you achieve this: Step 1: Ensure that you have correctly configured tax rates for various GST rates (e.g., 5%, 12%, 18%, and 28%). Step 2: Ensure consistency in data entry, including item descriptions, tax rates , and transaction dates. Step 3: Regularly reconcile your ITC calculations with your GST returns (e.g., GSTR-3B, GSTR-2A, GSTR-2B). Step 4: Double-check vendor invoices for accuracy, including GST details. Step 5: Reconcile the input GST (GST paid on purchases) with the output GST (GST collected on sales).

Q: How can I record exempt, nil rated and zero rated items separately in the same voucher?

To record exempt, nil rated, and zero rated items separately in the same voucher, you can specify the tax type for each item. In the tax type field, select Exempt for items that are exempt from GST under certain conditions or government notifications. Select Nil Rated for items that are totally tax-free and always taxable at 0%. And select Zero Rated for items that have a zero tax rate without any conditions or government notifications. By specifying the appropriate tax type for each item, you can ensure that select sale type as Multi rate.

Q: I am getting an error while generating GSTR- return file. How can I diagnose the issue?

getting an error while generating GSTR-1 return file to rectify that error follow these steps 1. go to the GST reports under Display menu 2. open GST returns and click on GSTR1 e-return 3. click on direct upload or JSON to generate file 4. mentioned relevant date range and click on ok 4. then check possible error screen appeared. 5. you can check all error before generating file to verify all details are entered in GSTR1 is correct or not after verify all details you can proceed to generate file .

Q: How to ensure GST entries are passed correctly as per the tax period in BUSY?

To ensure GST entries are passed correctly as per the tax period in BUSY you can follow below steps: Step 1: Go to display and click on GST reports. Step 2: Under GST reports, click on GST Audit reports. There you will get multiple reports like common mistakes report, Parties with invalid GSTIN, Invalid Tax rate in voucher and reconcile accounts and GST. Step 3: You can check these various reports it will show the error and rectify it accordingly. It is a advisable to consult a tax professional for further checking and clarification.

Q: I am unable to see the impact of my journal entries for GST adjustment in the B report. What should I do to resolve this?

If you are unable to see the impact of your GST adjustment in 3B report you need to ensure below mentioned points: 1. Gst nature of those journal entries should be correct 2. Ledger you have selected should be correct 3. Group of ledger should be correct 4. Amount gst specified in ledger of those entries should be correct and should be equal to actual gst 5. Make sure all adjustment enries should be correct otherwise it will leads to mismatch 6. Make sure you are using current and latest release of BUSY

Q: I want to export the purchase register with all details like original purchase date, invoice received date etc. How can I do this in BUSY?

To export the purchase register of GST reports in BUSY, you need to follow these steps: Step 1: Go to Display menu and click on GST Reports. Step 2: Then, select GST Registers and select Purchase Register. Step 3: You can filter the report by Local, Central or Combined. Step 4: Enter the date range and open the report, here you can add columns if need through custom column feature. Step 5: Click on Export button or press ALT+E and can export report in the given format such as PDF, Excel, Google Sheet, etc.

Q: The ITC Reclaimed column is automatically getting added in my GST reports after a portal update. How can I prevent this column from showing?

GST report is a default report that is available in BUSY according to the template provided by BUSY so in case you want to hide or remove that column please follow these steps: Step 1: Open your gst report in which you want to remove the column Step 2: Then click on custom column Step 3: Afterwards mention format name and untick the field id of that column and save the format Step 4: Then go back to display and again open the report specify the format name and open it

Q: Why am I not getting options for monthly or quarterly returns when creating a composition scheme party?

In BUSY, to configure and file Monthly or quarterly GST returns, you can follow these steps: Step 1: Open your BUSY software and navigate to the Administration and then configuration section. Step 2: found in the Features and option and then GST/VAT Configuration menu Step 3: See options related to the filing frequencies for your GST returns. Select Quarterly as the filing frequency. Step 4: Now, configure your specific GST return forms Step 5: As you approach the end of each quarter, prepare and verify your GST returns for the respective period within BUSY.

Q: I am unable to see the tax payments I have made in the software. How can I resolve this?

To find the tax payment entries in BUSY, follow these steps: Step 1: Go to the Display section then click on GST Reports tab and then select GST summaries. Step 2: Now choose GST summary then specify data range and open the report Step 3: Navigate to tax payable with payment details and then click on specific GST types like IGST, CGST, SGST as needed. Select the payment option, and you can then review the payment entry. To view the tax payment entry you can check the specific GST account ledger also.

Find Solutions to Common Issues Related to taxation - gst reports

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

I need to generate a report showing my registered, unregistered, and exempt expenses. How can I get this report in BUSY?

To Cross-verify the tax liability shown in the 3B report generated by BUSY with my original purchase/sale details, please follow steps : 
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
 Step 5: Look for the GST expense audit report 
 Step 6: Review the Bifurcation of expense nature wise

There is a difference between the GST amount in the entries and the actual GST paid. What could be the reason?

BUSYis essential for proper GST compliance. Here are steps to help you achieve this:
 Step 1: Ensure that you have correctly configured tax rates for various GST rates (e.g., 5%, 12%, 18%, and 28%). 
 Step 2: Ensure consistency in data entry, including item descriptions, tax rates , and transaction dates.
 Step 3: Regularly reconcile your ITC calculations with your GST returns (e.g., GSTR-3B, GSTR-2A, GSTR-2B).
 Step 4: Double-check vendor invoices for accuracy, including GST details.
 Step 5: Reconcile the input GST (GST paid on purchases) with the output GST (GST collected on sales).

How can I record exempt, nil rated and zero rated items separately in the same voucher?

To record exempt, nil rated, and zero rated items separately in the same voucher, you can specify the tax type for each item. In the tax type field, select Exempt for items that are exempt from GST under certain conditions or government notifications. Select Nil Rated for items that are totally tax-free and always taxable at 0%. And select Zero Rated for items that have a zero tax rate without any conditions or government notifications. By specifying the appropriate tax type for each item, you can ensure that select sale type as Multi rate.

I am getting an error while generating GSTR- return file. How can I diagnose the issue?

getting an error while generating GSTR-1 return file to rectify that error follow these steps 
 1. go to the GST reports under Display menu
 2. open GST returns and click on GSTR1 e-return 
 3. click on direct upload or JSON to generate file 
 4. mentioned relevant date range and click on ok
 4. then check possible error screen appeared.
 5. you can check all error before generating file to verify all details are entered in GSTR1 is correct or not after verify all details you can proceed to generate file .

How to ensure GST entries are passed correctly as per the tax period in BUSY?

To ensure GST entries are passed correctly as per the tax period in BUSY you can follow below steps:
 Step 1: Go to display and click on GST reports.
 Step 2: Under GST reports, click on GST Audit reports. There you will get multiple reports like common mistakes report, Parties with invalid GSTIN, Invalid Tax rate in voucher and reconcile accounts and GST.
 Step 3: You can check these various reports it will show the error and rectify it accordingly.
 It is a advisable to consult a tax professional for further checking and clarification.

I am unable to see the impact of my journal entries for GST adjustment in the B report. What should I do to resolve this?

If you are unable to see the impact of your GST adjustment in 3B report you need to ensure below mentioned points:
 1. Gst nature of those journal entries should be correct
 2. Ledger you have selected should be correct
 3. Group of ledger should be correct
 4. Amount gst specified in ledger of those entries should be correct and should be equal to actual gst
 5. Make sure all adjustment enries should be correct otherwise it will leads to mismatch 
 6. Make sure you are using current and latest release of BUSY

I want to export the purchase register with all details like original purchase date, invoice received date etc. How can I do this in BUSY?

To export the purchase register of GST reports in BUSY, you need to follow these steps:
 Step 1: Go to Display menu and click on GST Reports.
 Step 2: Then, select GST Registers and select Purchase Register.
 Step 3: You can filter the report by Local, Central or Combined.
 Step 4: Enter the date range and open the report, here you can add columns if need through custom column feature.
 Step 5: Click on Export button or press ALT+E and can export report in the given format such as PDF, Excel, Google Sheet, etc.

The ITC Reclaimed column is automatically getting added in my GST reports after a portal update. How can I prevent this column from showing?

GST report is a default report that is available in BUSY according to the template provided by BUSY so in case you want to hide or remove that column please follow these steps:
 Step 1: Open your gst report in which you want to remove the column 
 Step 2: Then click on custom column 
 Step 3: Afterwards mention format name and untick the field id of that column and save the format 
 Step 4: Then go back to display and again open the report specify the format name and open it

Why am I not getting options for monthly or quarterly returns when creating a composition scheme party?

In BUSY, to configure and file Monthly or quarterly GST returns, you can follow these steps:
 Step 1: Open your BUSY software and navigate to the Administration and then configuration section.
 Step 2: found in the Features and option and then GST/VAT Configuration menu
 Step 3: See options related to the filing frequencies for your GST returns. Select Quarterly as the filing frequency.
 Step 4: Now, configure your specific GST return forms
 Step 5: As you approach the end of each quarter, prepare and verify your GST returns for the respective period within BUSY.

I am unable to see the tax payments I have made in the software. How can I resolve this?

To find the tax payment entries in BUSY, follow these steps:
 Step 1: Go to the Display section then click on GST Reports tab and then select GST summaries.
 Step 2: Now choose GST summary then specify data range and open the report 
 Step 3: Navigate to tax payable with payment details and then click on specific GST types like IGST, CGST, SGST as needed. Select the payment option, and you can then review the payment entry.
 To view the tax payment entry you can check the specific GST account ledger also.

Frequently AskedQuestions