Frequently Asked Questions

Some common troubleshooting steps to try if unable to download GST data from the portal into BUSY are:
 Step 1 : Check your internet connection to ensure it is stable and working properly.
 Step 2 : Verify that you have entered the correct login credentials for the GST portal.
 Step 3 : Clear your browser cache and cookies, then try downloading the data again.
 Step 4 : Update your BUSY to the latest version, as outdated software may have compatibility issues.
 Step 5 : Restart your computer and try downloading the data again.

To find the tax payment entries in BUSY, follow these steps:
 Step 1: Go to the Display section then click on GST Reports tab and then select GST summaries.
 Step 2: Now choose GST summary then specify data range and open the report 
 Step 3: Navigate to tax payable with payment details and then click on specific GST types like IGST, CGST, SGST as needed. Select the payment option, and you can then review the payment entry.
 To view the tax payment entry you can check the specific GST account ledger also.

If you facing issues with incorrect GST not matching, you need to check below reasons: 
 Step 1: Verify if you selected sales type or purchase type as itemwise or taxinclusive as a central, and specify the Tax rate in item master 
 Step 2: Ensure proper GST calculation for each row by hitting the enter button after entering the amount for each item. 
 Step 3: and also verify, if the sales type and purchase type are in individual and multi tax rate it should be the tax applied in bill sundry.

If you want to view GST transactions separate tax wise such as 12 percent or 18 GST percent please follow these steps:
Step 1: Go to display menu then click on GST reports sub menu
Step 2: Click on GST summaries and then click on GST summary and specify the date range 
Step 3: Select show tax rate wise bifurcation as Y to enable it and select other options as required
Step 4: Click on ok and generate the report 
Step 5: Now you will be able to see tax rate wise bifurcation in the report

Yes, we can guide you how to generate and download GSTR eReturns from BUSY. To do this you need to follow these steps:
 Step 1: Open the Display menu and select GST Reports.
 Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
 Step 3: Choose the report format you want to generate, such as JSON, CSV File, As per Govt. Template, or Plain Excel.
 Step 4: Now enter the period and can generate the selected return as per the selected format.

BUSYis essential for proper GST compliance. Here are steps to help you achieve this:
 Step 1: Ensure that you have correctly configured tax rates for various GST rates (e.g., 5%, 12%, 18%, and 28%). 
 Step 2: Ensure consistency in data entry, including item descriptions, tax codes, and transaction dates.
 Step 3: Regularly reconcile your ITC calculations with your GST returns (e.g., GSTR-3B, GSTR-2A, GSTR-2B).
 Step 4: Double-check vendor invoices for accuracy, including GST details.
 Step 5: Reconcile the input GST (GST paid on purchases) with the output GST (GST collected on sales).

BUSY handles taxes and tax reporting by providing features to apply taxes to vouchers and bills, calculate tax amounts based on tax rates, and generate various tax reports. Users can customize tax rates, set up tax categories, and link tax payment details with sales invoices. BUSY also supports GST compliance, including generating GST returns, handling interstate sales and purchases, and managing input tax credit. The software allows users to reconcile GST data, handle exempted or zero-taxed items, and generate tax reports for composition dealers. BUSY provides comprehensive support for tax management and reporting.

To check the GSTpayment entries then you need to open the GST summary where shows the payment amount which has done by you in each month.
 Pls follow the below steps.
 Step 1: Click on Display
 Step 2: Then GST reports
 Step 3: Then GST summaries
 Step 4: Then GST summary
 Step 5: The mention the date range and open the report, You will get the payment column. Then click on amount and window will popup then select it payment. All the payment entries which is done by you will show it.

The monthly GST Summary Report in BUSY is not showing me the net purchase amounts. in BUSY,Here's how to locate the GST Register and steps:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section you can find GST register option. Step 5: Click on the appropriate option to view the GST Register for sales or purchases.

If the GST report is showing difference then check the possible below aspects:
 1.Ensure that the tax rate defined in the item master is correctly updated.
 2.Cross verify the tax amount calculated in the voucher, as it is calculate as per sales type selected in the invoice.
 3.Cross verify the item prices and quantity specify for each item.
 4.Confirm any additional charges applied in the voucher is adjusting in taxable amount or not. If you apply any charges through bill sundry after tax then the amount will not reflect in GST report.