Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
I created a new company but the GST is not getting applied on the invoices. What could be the reason?
If you have created a new company in BUSY and the GST is not getting applied on the invoices, it is possible that you created the company without enabling GST in it. To enable GST, please follow the steps given below:
Step 1: Go to the Administration tab.
Step 2: Click on the Features and Options tab.
Step 3: Click on the GST/VAT option and enable GST from there. Also, click on Create default GST masters. After saving the configuration, all relevant masters and other details will start to show within the company.
I am unable to generate the GST report in BUSY. It shows error code R How can I resolve this?
Yes, we can guide you how to generate and download GSTR eReturns from BUSY. To do this you need to follow these steps:
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
Step 3: Choose the report format you want to generate, such as JSON, CSV File, As per Govt. Template, or Plain Excel.
Step 4: Now enter the period and can generate the selected return as per the selected format.
I have made some changes in invoice but in gst summary it is shwoing wrong amount. What should I do?
If you have made some changes in invoice but total is not updating then yo have to perform below mentioned steps :
Note : If you have a latest backup.
Step 1: Go to housekeeping menu.
Step 2: Run Update voucher GST Summary for partial date and mention that period of time.
Step 3: Go to Display menu then GST Reports then GST Returns.
Step 4: Open GSTR 1 report after enabling required field.
Step 5: You can match the total number of invoice with their total and taxable amount as well.
What are some common troubleshooting steps I should try if unable to download GST data from portal into BUSY Software?
Some common troubleshooting steps to try if unable to download GST data from the portal into BUSY are:
Step 1 : Check your internet connection to ensure it is stable and working properly.
Step 2 : Verify that you have entered the correct login credentials for the GST portal.
Step 3 : Clear your browser cache and cookies, then try downloading the data again.
Step 4 : Update your BUSY to the latest version, as outdated software may have compatibility issues.
Step 5 : Restart your computer and try downloading the data again.
I am facing issues with incorrect GST not matching. What should I do to resolve this?
If you facing issues with incorrect GST not matching, you need to check below reasons:
Step 1: Verify if you selected sales type or purchase type as itemwise or taxinclusive as a central, and specify the Tax rate in item master
Step 2: Ensure proper GST calculation for each row by hitting the enter button after entering the amount for each item.
Step 3: and also verify, if the sales type and purchase type are in individual and multi tax rate it should be the tax applied in bill sundry.
How can I view separate GST transactions such as 12% or 18% GST in the summary?
If you want to view GST transactions separate tax wise such as 12 percent or 18 GST percent please follow these steps:
Step 1: Go to display menu then click on GST reports sub menu
Step 2: Click on GST summaries and then click on GST summary and specify the date range
Step 3: Select show tax rate wise bifurcation as Y to enable it and select other options as required
Step 4: Click on ok and generate the report
Step 5: Now you will be able to see tax rate wise bifurcation in the report
What is the process to generate GSTR- and GSTR-B after tagging invoices in BUSY?
Yes, we can guide you how to generate and download GSTR eReturns from BUSY. To do this you need to follow these steps:
Step 1: Open the Display menu and select GST Reports.
Step 2: Choose GST Return and then the return type you want to generate, such as GSTR-1 eReturn, GSTR-3B eReturn, etc.
Step 3: Choose the report format you want to generate, such as JSON, CSV File, As per Govt. Template, or Plain Excel.
Step 4: Now enter the period and can generate the selected return as per the selected format.
I want full access to features instead of default view. How can I get full access?
To gain full access to all features in BUSYinstead of the default view Here's how you can request full access:
Step 1: Open your company with Super / Admin user. Step 2: Go to the Administration tab. Step 3: Select on Users option and click on the Add button. Step 4: Type the User Name, Password and Recheck Password for the new user. Step 5: Assign the rights and permissions for the new user according to your needs and preferences. Step 6: Click on the Save button to create the new user.
Why is my tax liability showing double the amount in BUSY? How can I resolve this?
If your tax liability is showing double the amount in BUSY, it could be due to duplicate entries or incorrect calculations. To resolve this issue, you can review your entries and ensure that there are no duplicates. Additionally, double-check your calculations to make sure they are accurate.And you can check if all adjustment entries for tax is posted properly and same entries are matching ledger as well as in gst reports.Also you can update gst summary option partially for particular date range under housekeeping option in BUSY after backup of your data.
What are the minimum Excel version requirements to be able to export the GST report?
The minimum Excel version requirement to export the GST report is Excel 2013 or higher.You can check by export your GST Reports in 2010 verion of excel but in case if show error about 97 version error during the Export from BUSY then you can repair your excel from control panel in your system and then restart your system and then exprot GST Reports.If issue persist then need to make sure that Excel and BUSY has installed in same drive.If still issue persist then you can reinstall your excel with heigher Version,