Frequently Asked Questions

If you are unable to generate GST Summary reports for the current period in BUSY, you can try the following steps to resolve the issue:
 Step 1: Verify that the date range corresponds to the current GST filing period.
 step 2: Double-check your data entry to ensure that all GST-related transactions for the current period have been accurately recorded in BUSY
 Step 3: Verify that your BUSY software is correctly configured for GSTN
 Step 4: Confirm that you have the necessary permissions and access rights in BUSY to generate GST Summary reports.

To check and rectify the data entry error made while filing gst returns you can follow below:
 Step 1: Go to display and click on GST reports.
 Step 2: Under GST reports, click on GST Audit reports. There you will get multiple reports like common mistakes report, Parties with invalid GSTIN, Invalid Tax rate in voucher and reconcile accounts and GST.
 Step 3: You can check these various reports it will show the error and rectify it accordingly.
 It is a advisable to consult a tax professional for further checking and clarification.

To gain full access to all features in BUSYinstead of the default view Here's how you can request full access:
 Step 1: Open your company with Super / Admin user. Step 2: Go to the Administration tab. Step 3: Select on Users option and click on the Add button. Step 4: Type the User Name, Password and Recheck Password for the new user. Step 5: Assign the rights and permissions for the new user according to your needs and preferences. Step 6: Click on the Save button to create the new user.

If your tax liability is showing double the amount in BUSY, it could be due to duplicate entries or incorrect calculations. To resolve this issue, you can review your entries and ensure that there are no duplicates. Additionally, double-check your calculations to make sure they are accurate.And you can check if all adjustment entries for tax is posted properly and same entries are matching ledger as well as in gst reports.Also you can update gst summary option partially for particular date range under housekeeping option in BUSY after backup of your data.

The minimum Excel version requirement to export the GST report is Excel 2013 or higher.You can check by export your GST Reports in 2010 verion of excel but in case if show error about 97 version error during the Export from BUSY then you can repair your excel from control panel in your system and then restart your system and then exprot GST Reports.If issue persist then need to make sure that Excel and BUSY has installed in same drive.If still issue persist then you can reinstall your excel with heigher Version,

To upload your books data file separately and view it on the portal, you can follow these steps:
 1. Export your books data from BUSY in a compatible format such as JSON or CSV.
 2. Log in to the GST portal.
 3. Navigate to the relevant section where you can upload the data file.
 4. Choose the option to upload the file.
 5. Select the exported file from your computer and upload it.
 6. Once the upload is complete, you should be able to view your books data on the portal.

In BUSY, to configure and file quarterly GST returns, you can follow these steps:
 Step 1: Open your BUSY software and navigate to the Administration and then configuration section.
 Step 2: found in the Features and option and then GST/VAT Configuration menu
 Step 3: See options related to the filing frequencies for your GST returns. Select Quarterly as the filing frequency.
 Step 4: Now, configure your specific GST return forms
 Step 5: As you approach the end of each quarter, prepare and verify your GST returns for the respective period within BUSY.

In BUSY, to configure and file quarterly GST returns, you can follow these steps:
 Step 1: Open your BUSY software and navigate to the Administration and then configuration section.
 Step 2: found in the Features and option and then GST/VAT Configuration menu
 Step 3: See options related to the filing frequencies for your GST returns. Select Quarterly as the filing frequency.
 Step 4: Now, configure your specific GST return forms
 Step 5: As you approach the end of each quarter, prepare and verify your GST returns for the respective period within BUSY.

To check GST credit balance as per the books data in BUSY, you need to follow these steps:
 Step 1: Go to Display menu and click on GST Reports.
 Step 2: Select GST Summaries then GST Summary.
 Step 3: Enter the date range and open the report. This report will show Input and Output as per the transactions and you can also adjust them and check final credit balance if available.
 Further, you can check Electronic Cash / Credit Ledger under GST Registers. This will show you the data from the portal.

If you've made a GST payment in BUSY software, but it's showing in the wrong tax head, you can correct this entry by following these steps:
 Step 1:Open your BUSY software and navigate to the GST payment entry section.
 step 2: Click on or select that entry to edit it.
 Step 3:you should be able to modify the details of the GST payment entry.
 Step 4: Change the tax head to the correct one.
 Step 5: Review and update other relevant details, such as the payment amount, date, and invoice references