Frequently Asked
Questions

Q: How can I upload my books data file separately to view it on the portal?

To upload your books data file separately and view it on the portal, you can follow these steps: 1. Export your books data from BUSY in a compatible format such as JSON or CSV. 2. Log in to the GST portal. 3. Navigate to the relevant section where you can upload the data file. 4. Choose the option to upload the file. 5. Select the exported file from your computer and upload it. 6. Once the upload is complete, you should be able to view your books data on the portal.

Q: I want to view reports of my GST payments in the accounting software, but I can't find the right reports. Which reports show tax payments made to the government in BUSY?

To check the GSTpayment entries then you need to open the GST summary where shows the payment amount which has done by you in each month. Pls follow the below steps. Step 1: Click on Display Step 2: Then GST reports Step 3: Then GST summaries Step 4: Then GST summary Step 5: The mention the date range and open the report, You will get the payment column. Then click on amount and window will popup then select it payment. All the payment entries which is done by you will show it.

Q: I did not make any additional payments or adjustments in a particular month but still the GST reports are showing a difference. What could have caused this?

If the GST report is showing difference then check the possible below aspects: 1.Ensure that the tax rate defined in the item master is correctly updated. 2.Cross verify the tax amount calculated in the voucher, as it is calculate as per sales type selected in the invoice. 3.Cross verify the item prices and quantity specify for each item. 4.Confirm any additional charges applied in the voucher is adjusting in taxable amount or not. If you apply any charges through bill sundry after tax then the amount will not reflect in GST report.

Q: My GSTR-B Excel file is not getting generated properly and shows an error. How can I resolve this?

Please provide more details about the error encountered during the generation of the GSTR 3B report so that we can offer more precise assistance. In the meantime, you can consider the following troubleshooting steps: 1. Confirm that you are using the latest version of the BUSY. 2. Check for any compatibility issues with your operating system. Attempt to run the software in compatibility mode and as an administrator. 3. Close the software and restart your system. 4. After the restart, attempt to generate the GSTR-3B Excel file again.

Q: Some of my supplier invoices are not showing up in GSTR-B. How can I claim ITC on those?

supplier invoices are not showing up in GSTR-2B , To Tag entries in monthly GST retuen please follow below steps :, Step 1 : To change the status pending ITC Entries go to the Transacton menu . Step 2: Click on Gst Misc Utilities option. Step 3: Select monthly ITC tagging as per GSTR 2A / GSTR 2B Step 4 : Select Partywise . Step 5 : In report view enable show previous year transaction . Step 6 : Select the entry and press F4 to change the status ,

Q: I am unable to generate GST Summary reports for the current period in BUSY. What should I do?

If you are unable to generate GST Summary reports for the current period in BUSY, you can try the following steps to resolve the issue: Step 1: Verify that the date range corresponds to the current GST filing period. step 2: Double-check your data entry to ensure that all GST-related transactions for the current period have been accurately recorded in BUSY Step 3: Verify that your BUSY software is correctly configured for GSTN Step 4: Confirm that you have the necessary permissions and access rights in BUSY to generate GST Summary reports.

Q: How to check and rectify data entry errors made while filing the gst returns in BUSY ?

To check and rectify the data entry error made while filing gst returns you can follow below: Step 1: Go to display and click on GST reports. Step 2: Under GST reports, click on GST Audit reports. There you will get multiple reports like common mistakes report, Parties with invalid GSTIN, Invalid Tax rate in voucher and reconcile accounts and GST. Step 3: You can check these various reports it will show the error and rectify it accordingly. It is a advisable to consult a tax professional for further checking and clarification.

Q: I made a credit note in May but it is not showing up in the May GSTR- filing. Why is this happening?

If you created a credit note in May but it's not showing up in the May GSTR-1 filing, here's why this might be happening: Step 1: Make sure the credit note's date falls within the reporting period for May. Step 2: Double-check that you correctly entered the credit note details. Step 3: Verify that you've properly reconciled the credit note with your sales invoices and other financial data. Step 4: In some cases, you may need to manually generate or update the GSTR-1 report for May to include the credit note.

Q: How can I verify if an invoice is correctly tagged for input tax credit before filing a GST return through BUSY?

BUSYis essential for proper GST compliance. Here are steps to help you achieve this: Step 1: Ensure that you have correctly configured tax rates for various GST rates (e.g., 5%, 12%, 18%, and 28%). Step 2: Ensure consistency in data entry, including item descriptions, tax codes, and transaction dates. Step 3: Regularly reconcile your ITC calculations with your GST returns (e.g., GSTR-3B, GSTR-2A, GSTR-2B). Step 4: Double-check vendor invoices for accuracy, including GST details. Step 5: Reconcile the input GST (GST paid on purchases) with the output GST (GST collected on sales).

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How can I upload my books data file separately to view it on the portal?

To upload your books data file separately and view it on the portal, you can follow these steps:
 1. Export your books data from BUSY in a compatible format such as JSON or CSV.
 2. Log in to the GST portal.
 3. Navigate to the relevant section where you can upload the data file.
 4. Choose the option to upload the file.
 5. Select the exported file from your computer and upload it.
 6. Once the upload is complete, you should be able to view your books data on the portal.

I want to view reports of my GST payments in the accounting software, but I can't find the right reports. Which reports show tax payments made to the government in BUSY?

To check the GSTpayment entries then you need to open the GST summary where shows the payment amount which has done by you in each month.
 Pls follow the below steps.
 Step 1: Click on Display
 Step 2: Then GST reports
 Step 3: Then GST summaries
 Step 4: Then GST summary
 Step 5: The mention the date range and open the report, You will get the payment column. Then click on amount and window will popup then select it payment. All the payment entries which is done by you will show it.

The monthly GST Summary Report in BUSY is not showing me the net purchase amounts. How can I configure the report to view the net purchase details?

The monthly GST Summary Report in BUSY is not showing me the net purchase amounts. in BUSY,Here's how to locate the GST Register and steps:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section you can find GST register option. Step 5: Click on the appropriate option to view the GST Register for sales or purchases.

I did not make any additional payments or adjustments in a particular month but still the GST reports are showing a difference. What could have caused this?

If the GST report is showing difference then check the possible below aspects:
 1.Ensure that the tax rate defined in the item master is correctly updated.
 2.Cross verify the tax amount calculated in the voucher, as it is calculate as per sales type selected in the invoice.
 3.Cross verify the item prices and quantity specify for each item.
 4.Confirm any additional charges applied in the voucher is adjusting in taxable amount or not. If you apply any charges through bill sundry after tax then the amount will not reflect in GST report.

My GSTR-B Excel file is not getting generated properly and shows an error. How can I resolve this?

Please provide more details about the error encountered during the generation of the GSTR 3B report so that we can offer more precise assistance. In the meantime, you can consider the following troubleshooting steps: 
 1. Confirm that you are using the latest version of the BUSY. 
 2. Check for any compatibility issues with your operating system. Attempt to run the software in compatibility mode and as an administrator. 
 3. Close the software and restart your system. 
 4. After the restart, attempt to generate the GSTR-3B Excel file again.

Some of my supplier invoices are not showing up in GSTR-B. How can I claim ITC on those?

supplier invoices are not showing up in GSTR-2B , To Tag entries in monthly GST retuen please follow below steps :,
 Step 1 : To change the status pending ITC Entries go to the Transacton menu .
 Step 2: Click on Gst Misc Utilities option.
 Step 3: Select monthly ITC tagging as per GSTR 2A / GSTR 2B
 Step 4 : Select Partywise . 
 Step 5 : In report view enable show previous year transaction . 
 Step 6 : Select the entry and press F4 to change the status ,

I am unable to generate GST Summary reports for the current period in BUSY. What should I do?

If you are unable to generate GST Summary reports for the current period in BUSY, you can try the following steps to resolve the issue:
 Step 1: Verify that the date range corresponds to the current GST filing period.
 step 2: Double-check your data entry to ensure that all GST-related transactions for the current period have been accurately recorded in BUSY
 Step 3: Verify that your BUSY software is correctly configured for GSTN
 Step 4: Confirm that you have the necessary permissions and access rights in BUSY to generate GST Summary reports.

How to check and rectify data entry errors made while filing the gst returns in BUSY ?

To check and rectify the data entry error made while filing gst returns you can follow below:
 Step 1: Go to display and click on GST reports.
 Step 2: Under GST reports, click on GST Audit reports. There you will get multiple reports like common mistakes report, Parties with invalid GSTIN, Invalid Tax rate in voucher and reconcile accounts and GST.
 Step 3: You can check these various reports it will show the error and rectify it accordingly.
 It is a advisable to consult a tax professional for further checking and clarification.

I made a credit note in May but it is not showing up in the May GSTR- filing. Why is this happening?

If you created a credit note in May but it's not showing up in the May GSTR-1 filing, here's why this might be happening:
 Step 1: Make sure the credit note's date falls within the reporting period for May.
 Step 2: Double-check that you correctly entered the credit note details.
 Step 3: Verify that you've properly reconciled the credit note with your sales invoices and other financial data. 
 Step 4: In some cases, you may need to manually generate or update the GSTR-1 report for May to include the credit note.

How can I verify if an invoice is correctly tagged for input tax credit before filing a GST return through BUSY?

BUSYis essential for proper GST compliance. Here are steps to help you achieve this:
 Step 1: Ensure that you have correctly configured tax rates for various GST rates (e.g., 5%, 12%, 18%, and 28%). Step 2: Ensure consistency in data entry, including item descriptions, tax codes, and transaction dates.
 Step 3: Regularly reconcile your ITC calculations with your GST returns (e.g., GSTR-3B, GSTR-2A, GSTR-2B).
 Step 4: Double-check vendor invoices for accuracy, including GST details.
 Step 5: Reconcile the input GST (GST paid on purchases) with the output GST (GST collected on sales).

Frequently AskedQuestions