Frequently Asked Questions

If you are a composition dealer and wants to charge 1% GST on Sales automatically need to follow below steps:
 Step 1: Go to Administration and click on Configuration.
 Step 2: Under configuration, Click on Feature & option Tab, then go to GST/VAT.
 Step 3. Entering into GST/VAT tab window, the type of dealer must be in Composition.
 Step 4: Under the type of dealer option, you will find an option TAX % that you have to define as 1% then it will automatically Define all your Sales automatically to 1%GST.

There could be various reasons for not showing correct GST Report 
 to solve the issue follow the steps 
 1 need to ensure that the voucher entry generated properly with applying gst 
 2 the item master mentioned in invoice have the proper gst category mentioned 
 3 the sale type you have mentioned in invoice have mentioned the proper GST 
 ledger tagged on it
 4 check the warning option if generated any regarding applying tax during voucher entry which is not showing in reports and modify it accordingly

To use the ITC tagging feature in BUSY follow below steps:
 Step 1: Go to administration menu and select configuration option.
 Step 2: In configuration select feature and option and then click on GST/VAT tab.
 Step 3: Make sure to mention Y in ITC tagging required option.
 Step 4: Then go to transaction menu and select Gst misc. utilities.
 Step 5: In Gst misc. utilities select monthly itc tagging option and open report for relevant period.
 Step 6: Then use F4 shortcut key to tag vouchers in the relevant period.

To resolve the issue of being unable to download the GSTR-2A file, you can try the following steps:
 Step 1 : Check your internet connection: Ensure that you have a stable internet connection to download the file successfully.
 Step 2 : Clear cache and cookies: Clearing the cache and cookies of your browser can help resolve any temporary issues that may be causing the download problem.
 Step 3 : Try a different browser: If you are using a specific browser, try using a different one to see if the download works.

In BUSY there is no such option for marginal gst calculation,but you check available options in BUSY under GST/VAT tab and there can enable serveral gst options and type of taxpayer,according to which while billing you can select tax in sale type accoridng to your need and same tax categories in item masters.On the basis of tax applied in bill or voucher,it is reflected in multiple gst reports in display.And you can also gst reutrns report under gst reports in which vouchers are reflected in different sections in relevant gst returns

If you are unable to view the GST Register options for sales and purchase in BUSY,Here's how to locate the GST Register and steps:
 Step 1: Once you are logged into the software, look for the Display menu.
 Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
 Step 3: Click on it to proceed.
 Step 4: In the GST Reports section you can find GST register option. Step 5: Click on the appropriate option to view the GST Register for sales or purchases.

If you've made a GST payment in BUSY software, but it's showing in the wrong tax head, you can correct this entry by following these steps:
 Step 1:Open your BUSY software and navigate to the GST payment entry section.
 step 2: Click on or select that entry to edit it.
 Step 3:you should be able to modify the details of the GST payment entry.
 Step 4: Change the tax head to the correct one.
 Step 5: Review and update other relevant details, such as the payment amount, date, and invoice references

To resolve discrepancies in tax audit report showing incorrect opening balances in BUSY, you should check if the opening balances in your accounting books are getting carried forward correctly year on year. You can also check if the expense and liability accounts are showing correct balances and if changes made to an expense account are reflecting in the reports. Additionally, you can troubleshoot sales tax configuration and check for errors when processing payroll. It is recommended to match the balances in BUSY with the reports to find the cause of mismatch.

If you've made a GST payment in BUSY software, but it's showing in the wrong tax head, you can correct this entry by following these steps:
 Step 1:Open your BUSY software and navigate to the GST payment entry section.
 step 2: Click on or select that entry to edit it.
 Step 3:you should be able to modify the details of the GST payment entry.
 Step 4: Change the tax head to the correct one.
 Step 5: Review and update other relevant details, such as the payment amount, date, and invoice references

Having more input credit in the system than what you have claimed in your GST returnsHere are some possible reasons for this situation:
 Step 1: Missed Claiming invoices 
 Step 2 : input tax credits claimed earlier might have been reversed.
 Step 3: The input tax credits you've claimed may not meet the eligibility criteria specified under GST laws.
 Step 4: Mismatches in Invoices
 Step 5: Changes in GST rates can impact input tax credit calculations. 
 Step 6: Differences in reconciliation between your BUSY records, purchase registers, and GST returns