Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

I don't understand how to do input-output adjustment entries in BUSY. Is there a way to automate this?

 In BUSY you can do cross adjustment entries for tax at the end of every month as remaining balance is carried to opening of each next month.So to adjust input output in BUSY follow these steps
Step 1 Go to display and then go to gst reports
Step 2 Select...

Should I be doing cross-adjustment and input-output adjustment entries every month? Or is there a specific time it is required?

 In BUSY you can do cross adjustment entries for tax at the end of every month as remaining balance is carried to opening of each next month.So to adjust input output in BUSY follow these steps
Step 1 Go to display and then go to gst reports
Step 2...

There is an error in one of the GSTR- fields uploaded by the software. How do I correct this error before filing my returns?

 If there is an error in one of the GSTR-1 fields uploaded by the software, you need to follow the below steps: 
Step 1: Go to the Display menu and click on GST report, then GST return, and select GSTR1 E return.
Step 2: Define the date range and...

I wants to carry forward input credit to next month after adjusment of all entries of it in current month in gst summary?

 In BUSY you can do cross adjustment entries for tax at the end of every month as remaining balance is carried to opening of each next month.So to adjust input output in BUSY follow these steps 
Step 1 Go to display and then go to gst reports
Step 2 Select...

How do I ensure that when I carry forward input credit to the next month, it reflects correctly in my GST reports?

 In BUSY you can do cross adjustment entries for tax at the end of every month as remaining balance is carried to opening of each next month.So to adjust input output in BUSY follow these steps 
Step 1 Go to display and then go to gst reports
Step 2 Select...

How can I correct errors in invoice details like tax rate, state etc before filing GST return?

 To correct errors in invoice details like tax rate, state etc before filing GST return, you need to follow steps: 
Step 1: Go to the Display menu and click on GST report, then GST return, and select GSTR1 E return.
Step 2: Define the date range and click on the OK button, Four windows will appear, and three of them will be for checking possible errors.
Step 3: You need to click on all three error buttons - Check error in transaction, Check error in HSN summary, and Check error in document summary.
Step 4: If any errors appear in red color, correct them according to the error description.
Step 5: Once you have corrected the errors, you can generate GSTR1 successfully. If the issue still persists on the GST site,
Step 6: download the error report from the website and also download the offline tool from the GST site's download section and install it.
Step 7: After opening the offline tool, click on the last column to upload the error report, which will show specifically in which row the error is occurring.
Step 8: You can correct it in BUSY data and then upload or generate GSTR1 successfully.

Why is the GST A download getting disconnected in BUSY? How to troubleshoot this?

 The GST 2A download may get disconnected in BUSY due to temporary server problems or issues with the internet connection. To troubleshoot this, you can try the following steps:
Step 1 : Check your internet connection: Ensure that you have a stable and reliable internet connection. If your connection is weak or intermittent, it may cause the download to disconnect. Consider restarting your router or contacting your internet service provider for assistance.
Step 2 : Clear cache and cookies: Clearing the cache and cookies in your web browser can help resolve any temporary issues that may be causing the disconnection. Go to your browser settings and clear the cache and cookies, then try downloading the GST 2A again.
Step 3 : Update the software: Make sure that you are using the latest version of BUSY. Software updates often include bug fixes and improvements that can resolve connectivity issues. Check for any available updates and install them if necessary.
Step 4 : Disable firewall or antivirus: Sometimes, firewall or antivirus software can interfere with the download process. Temporarily disable these security measures and try downloading the GST 2A again. Remember to re-enable them once the download is complete.

I need to file my GST returns but am unable to download the required GSTR-B file. What should I do?

 The GST 2A download may get disconnected in BUSY due to temporary server problems or issues with the internet connection. To troubleshoot this, you can try the following steps:
Step 1 : Check your internet connection: Ensure that you have a stable and reliable internet connection. If your connection is weak or intermittent, it may cause the download to disconnect. Consider restarting your router or contacting your internet service provider for assistance.
Step 2 : Clear cache and cookies: Clearing the cache and cookies in your web browser can help resolve any temporary issues that may be causing the disconnection. Go to your browser settings and clear the cache and cookies, then try downloading the GST 2A again.
Step 3 : Update the software: Make sure that you are using the latest version of BUSY. Software updates often include bug fixes and improvements that can resolve connectivity issues. Check for any available updates and install them if necessary.
Step 4 : Disable firewall or antivirus: Sometimes, firewall or antivirus software can interfere with the download process. Temporarily disable these security measures and try downloading the GST 2A again. Remember to re-enable them once the download is complete.

How do I adjust excess GST paid while purchasing in my next GST return filing in BUSY software?

 In order to adjust excess GST paid in the previous month, you need to pass a Journal entry for adjustment. However, before doing so, you must first create a cross-adjustment entry through the GST Summary of the particular month in which you want to adjust your excess GST amount. This will allow you to determine the actual GST payable for that month. 
Once the cross-adjustment entry is done, you can pass a separate Journal entry to reduce the GST payable amount of that particular month. To do this, you can create an account master with the name "excess GST paid" and define the group as either a current asset or advance. You can then mention the excess GST amount as the opening balance in that account master for the next month.
To pass the Journal entry, debit the "excess GST paid" account and credit the GST payable account of that particular month. This will help you find the net GST payable amount for that month after adjusting your excess GST paid amount.
It is important to note that for such entries, it is recommended to contact a CA or an accountant.

My Gstr internal reports show a different number of bills compared to the portal. How can I fix this?

 To fix the issue of your gstr 1 internal reports showing a different number of bills compared to the portal, you can try the following steps: 
1. Make sure you are comparing the correct reports. Check if you are looking at the bills from the GST portal and not from any other source.
2. Verify if all the bills are being uploaded to the GST portal. Only invoice and e-way bills should be uploaded to the portal, while other vouchers are filed in the GST R1 return.
3. Download the JSON file from the GST portal and compare it with your internal reports. check for any differences
4. If there are any differences between the data in your internal reports and the JSON file, the BUSY software should highlight them in a different color.
5. If the issue persists, you can try using the "Compare Sales GST R1 and GST R3B" option in the reconcile section of BUSY. This option allows you to compare the data and identify any inconsistencies.
If these steps do not resolve the issue, it is recommended to contact BUSY customer support for further assistance.