Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

The supply outward register report is not showing correct details in BUSY. What should I check to resolve this?

To fix the problem with the supply outward register report in BUSY, follow these steps: 
Step 1:Confirm that you've selected the correct date range for the report.
Step 2:Double-check the filter options, ensuring you've chosen the right parties and tax rates.
Step 3:Additionally, you can use the GST Audit report to identify and correct data mismatches. Navigate to Display then select GST Reports then select GST Audit Reports.
Ensure that you have installed all necessary updates and patches for the BUSY software.

What do I need to do if my sales and purchase amounts are not reflecting correctly in the reports?

If there is a mismatch in the total balance shown in BUSY reports,Here are steps to help you find the cause and resolve the problem:
Step 1: Run the utility Update master balance from house keeping menu.
Step 2 : Recheck the data with ledger reconcillation.
Step 3: Verify that you're looking at the correct date range in your reports. Step 4: Confirm that your accounts and ledgers are configured correctly.
Step 5: Utilize the audit trail function within BUSY to track changes or corrections in transactions.

I used ITC tagging last year and now my GST summary report is not matching. What should I do?

If you used ITC tagging last year and your current GST summary report,Here are steps you can take: 
Step 1:Check Late filings or amendments to previous returns can impact the closing balance.
Step 2: Ensure that all eligible ITC claims were made, and that any adjustments or reversals were correctly accounted for.
Step 3: Update voucher GST summary in previous year from House keeping menu .
Step 4 : Carry forward all pending entries to current year while changing the financial year from administration menu.

The details I had added for some bills/invoices are missing. Why is this information not showing up anymore?

here's what you can do to ensure the changes are saved correctly:
Step 1: Check for a Save Button and click on it.
Step 2: After making changes, review the bill or invoice to confirm that the modifications have been saved.
Step 3: Make sure the updated information is correctly displayed.
Step 4: Verify that you have the necessary permissions or rights to edit and save bills or invoices in BUSY
Step 5: Before making significant changes, it's a good practice to back up your data

Why is GST being shown in the tax category for certain items when it should be VAT?

In BUSY, sometimes certain items may display GST (Goods and Services Tax) instead of VAT (Value Added Tax). This happens because the tax category is decided by the item's tax category master. The tax category master is what sets the tax rate for an item. 
So, if the tax category master is set to GST, the item's tax category will be shown as GST. To change it to VAT, you'd need to edit the tax category master for that item and switch it to VAT.

I want to view sale registers with date ranges. What is the process to do this?

To change the date range for reports in BUSY and customize the dates, follow these general steps:
Step 1: Look for a Account Books section within BUSY.
Step 2: Within the Account Books section, you should find an option for Sales Register .
Step 3: Click on this option.
Step 4: Choose the date range for which you want to generate the Sales Register.
Step 5: Select a specific month, quarter, or year, depending on your requirements.
Step 6: Specify the date range, and generate the report.

Why don't I see the tax rate wise breakup for my purchases in the purchase register?

If you want to see a breakup of your purchases or sales based on different GST tax rates in BUSY, follow these steps:
Step 1 : Go to Display Menu and choose GST Report.
Step 2 : You'll find two reports: one for Sale/Purchase Register and the other for Inward/Outward Supply Register.
Step 3 : Pick the report you need, set the date range and other options, and run the report. This will show you a detailed breakup of your transactions based on different GST tax rates.

Why is my ITC data from previous months not showing up in the ITC claim register?

ITC data from previous months not showing up in the ITC claim register,Here are steps you can take: 
Step 1:Check Late filings or amendments to previous returns can impact the closing balance.
Step 2: Ensure that all eligible ITC claims were made, and that any adjustments or reversals were correctly accounted for.
Step 3: Update voucher GST summary in current year from House keeping menu .
Step 4 : Carry forward all pending entries to current year while changing the financial year from administration menu.

What is the recommended frequency for running the Update Voucher GST Summary function in BUSY?

In BUSY, to configure and file Monthly GST returns, you can follow these steps:
Step 1: Open your BUSY software and navigate to the GST configuration section.
Step 2: found in the Masters or GST/VAT Configuration menu
Step 3: See options related to the filing frequencies for your GST returns. Select Monthly as the filing frequency.
Step 4: Now, configure your specific GST return forms
Step 5: As you approach the end of each quarter, prepare and verify your GST returns for the respective period within BUSY.

How can I record the sale of fixed assets correctly in my books using BUSY?

Recording the sale of fixed assets correctly in BUSYinvolves several steps. Here's a guide on how to do it:
Step 1 : Crete fixed asset Account master under group Fixed Asset . Step 2 : Create the Stock item of Asset you want to sold .
Step 3 : tag sales account into item master. Step 4 : Create sale voucher for the sold fixed asset Step 5: Add voucher all details and information and sabve the voucher. Step 6: check the accounting report after voucher posting.