Frequently Asked Questions

If you are unable to generate gst report accurately should check these steps as mentioned below:
 Step 1. Ensure that you are using latest release of BUSY.
 Step 2. Go to House Keeping option then Update Vocuher GST summary so that you gst reports
 balances got properly.
 Step 3. Further ,go to Display, GST reports, GST Audit report. There you will get multiple 
 audit reports that will show misamtch in that entries.
 Note: Before running any process in BUSY, ensure to take back up of your data.

Find out the steps to succesfully Direct upload gstr from BUSY
 Step 1: Go to the Administration menu and select Configuration.
 Step 2: Choose Features / Options and then GST / VAT. 
 Step 3: Enter your GST portal username and make sure gst no also mentioned
 Step 4: Then go the Display menu and select GST Reports.
 Step 5: Then go to GST Returns 
 Step 6 :Then go to GSTR-1 eReturn and select Direct Upload option
 Step 7 : Enter the date range and upload return

If you want to exclude ineligible itc expenses from your gst reports please follow these steps:
 Step 1: While making the purchase invoice select itc eligibility as ineligible
 Step 2: Then go to transactions tab 
 Step 3: Then click on gst miscellaneous utilities 
 Step 4: Afterwards select Monthly itc tagging as per GSTR 2A/2B
 Step 5: Open the report from party wise or date-wise as required 
 Step 6: Then select the entry and press f4 and change the status to ineligible as per the sections

To fix the issue of taxable value not showing correctly in the sales report, you should check the following:
 1. Ensure that the correct tax rates are applied to the sales transactions.
 2. Verify that the taxable amount is entered accurately for each sale.
 3. Double-check if any discounts or returns are properly adjusted in the sales report.
 4. Make sure that all relevant sales transactions are included in the report.
 5. If the issue persists, consider regenerating the sales report or seeking assistance from customer support.

Find out the steps to succesfully Direct upload gstr from BUSY
 Step 1: Go to the Administration menu and select Configuration.
 Step 2: Choose Features / Options and then GST / VAT. 
 Step 3: Enter your GST portal username and make sure gst no also mentioned
 Step 4: Then go the Display menu and select GST Reports.
 Step 5: Then go to GST Returns 
 Step 6 :Then go to GSTR-1 eReturn and select Direct Upload option
 Step 7 : Enter the date range and upload return

If your ITC expenses are getting added to your tax calculation please follow these steps:
 Step 1: While making the purchase invoice select itc eligibility as ineligible
 Step 2: Then go to transactions tab 
 Step 3: Then click on gst miscellaneous utilities 
 Step 4: Afterwards select Monthly itc tagging as per GSTR 2A/2B
 Step 5: Open the report from party wise or date-wise as required 
 Step 6: Then select the entry and press f4 and change the status to ineligible as per the sections

If there is a mismatch in the total balance shown in BUSY reports,Here are steps to help you find the cause and resolve the problem:
 Step 1: Run the utility Update master balance from house keeping menu.
 Step 2 : Recheck the data with ledger reconcillation.
 Step 3: Verify that you're looking at the correct date range in your reports. Step 4: Confirm that your accounts and ledgers are configured correctly.
 Step 5: Utilize the audit trail function within BUSY to track changes or corrections in transactions.

here's what you can do to ensure the changes are saved correctly:
 Step 1: Check for a Save Button and click on it. 
 Step 2: After making changes, review the bill or invoice to confirm that the modifications have been saved.
 Step 3: Make sure the updated information is correctly displayed.
 Step 4: Verify that you have the necessary permissions or rights to edit and save bills or invoices in BUSY
 Step 5: Before making significant changes, it's a good practice to back up your data

To change the date range for reports in BUSY and customize the dates, follow these general steps:
 Step 1: Look for a Account Books section within BUSY.
 Step 2: Within the Account Books section, you should find an option for Sales Register .
 Step 3: Click on this option.
 Step 4: Choose the date range for which you want to generate the Sales Register.
 Step 5: Select a specific month, quarter, or year, depending on your requirements.
 Step 6: Specify the date range, and generate the report.

To download GSTR 2B for the current month, you need to follow the below steps: 
 1. Go to the transaction and click on GST Misc. utilities tab. 
 2. Click on Download GSTR JSON Data and select GSTR 2B. 
 3. Redownload GSTR 2B for a specific month. 
 4. After downloading GSTR 2B go back to GST Misc. utilities and click on Reconcile GSTR data. 
 5. Select GSTR 2B Party wise or voucher wise and then specify a particular month and check the data.