Frequently Asked Questions

Solutions to common issues related to TaxationGst Reports.

BUSY FAQ subcategory answers and support

Support

Step-by-step Answers

I'm filing quarterly GST returns. How should I do monthly ITC tagging for input tax credit?

In BUSY, to configure and file monthly GST returns, you can follow these steps:
Step 1: Open your BUSY software and navigate to the configuration section.
Step 2: found in the Features and Option then GST/VAT Configuration menu
Step 3: See options related to the filing frequencies for your GST returns. Select Monthly as the filing frequency.
Step 4: Now, configure your specific GST return forms
Step 5: As you approach the end of each quarter, prepare and verify your GST returns for the respective period within BUSY.

The amounts shown in my vouchers do not match the actual amounts. What should I check?

If the amounts shown in your vouchers do not match the actual amounts, Here are some steps you can take to check and rectify:
Step 1: Check Data Entry,Mistakes during data entry
Step 2: Ensure that currency conversion rates are correctly applied.
Step 3: Ensure that you are using the correct tax rates and that the calculations are performed correctly.
Step 4: Review any discounts, promotions, or special pricing that may apply to the transactions.
Step 5: Review the audit trail report to identify any changes.

How can I troubleshoot and resolve incorrect or mismatched GST amounts in invoices?

If there is a mismatch in the total balance shown in BUSY reports,Here are steps to help you find the cause and resolve the problem:
Step 1: Run the utility Update master balance from house keeping menu.
Step 2 : Recheck the data with ledger reconcillation.
Step 3: Verify that you're looking at the correct date range in your reports.
Step 4: Confirm that your accounts and ledgers are configured correctly.
Step 5: Utilize the audit trail function within BUSY to track changes or corrections in transactions.

What is the process to close monthly GST accounts and get refunds?

Here's a general guideline for closing monthly GST accounts and obtaining refunds:
Step 1: Ensure you maintain accurate records of all your sales, purchases, and GST paid during the month.
Step 2: you are required to file monthly GST returns.
Step 3: Reconcile your monthly GST returns with your financial records
Step 4: Check the eligibility criteria for GST refunds. If you are eligible for a refund, file a refund application
Step 5 : Submit the necessary documents, such as purchase invoices and proof of GST paid

My BUSY is showing wrong GST number. How to correct it?

To correct the wrong GST number in BUSY, you can follow these steps:
1. Open the software and go to the "Company" menu.
2. Select "Company Info" or "Company Profile" option.
3. Look for the field where the GST number is displayed.
4. Edit the GST number and enter the correct one.
5. Save the changes.
6. Close and reopen the software to ensure the updated GST number is reflected.
By following these steps, you should be able to correct the wrong GST number in BUSY.

I want to define groups for my expenses such as registered, unregistered etc. so that I can get reporting based on these groups. How can I do this configuration in BUSY?

to define groups for my expenses such as registered, unregistered etc. please follow steps : 
Step 1: Once you are logged into the software, look for the Display menu.
Step 2: Within the Display menu, you should find a submenu or option related to GST Reports.
Step 3: Click on it to proceed.
Step 4: In the GST Reports section,Look for the option labeled GST Other Reports
Step 5: Look for the GST expense audit report
Step 6: Review the Bifurcation of expense nature wise

I am unable to see one of my vouchers in the software. The voucher seems to be saved but is not showing up in reports. How can I resolve this issue?

Here's what you can do to ensure the changes are saved correctly:
Step 1: Check for a Save Button and click on it.
Step 2: After making changes, review the bill or invoice to confirm that the modifications have been saved.
Step 3: Make sure the updated information is correctly displayed.
Step 4: Verify that you have the necessary permissions or rights to edit and save bills or invoices in BUSY
Step 5: Before making significant changes, it's a good practice to back up your data

To add ITC liability, it seems I need to check details in every section like section () etc. Is there no faster way to review and update multiple sections together?

To review and update multiple sections together for sections like (17) 5, etc., you need to follow the below steps: 
Step 1: Go to Display, then select GST Reports, then select GST Returns, then select GSTR-3B.
Step 2: then select the date range, and then select the relevant information as you require, and then press F2 or OK to load the report.
Step 3: After loading the report, you will find the details for every section, like section (17) 5, section (16) 4, etc.

I am unable to find the 'GST type' option under Masters creation for expense entries. Where can I find this option to select 'not applicable' for interest expenses?

If you can't find the Party Master section in BUSY, here's how to locate and access it:
Step 1: Launch the BUSY on your computer.
Step 2 : Go to Administratio menu .
Step 3: Look for the Masters Menu
Step 4: Select the Account option.
Step 5 : Once you're in the Accounts section, you can add, edit, or view information related to your parties.
Step 6: Select Account group as Expense (Direct/mfg)
Step 7: tehn select GST type from the list as you required

I want to filter the sales reports by specific parameters like GST number but am unable to do so. How can I filter reports?

To filter a report in BUSY on any field, follow these simple steps: 
Step 1 : After running your report, press the F7 key.
Step 2 : In the F7 (filter option), you'll see two choices: Single Filter or Multi-Filter. Pick the one that suits your needs.
Step 2 : Now, specify the report column and the value you want to use for filtering. Press Ok.
By following these steps, you can easily filter any display reports in BUSY based on your criteria.
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