Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
I am unable to generate the GST reports accurately in BUSY. What adjustments or settings should I make to ensure correct reporting?
If you are unable to generate gst report accurately should check these steps as mentioned below:
Step 1. Ensure that you are using latest release of BUSY.
Step 2. Go to House Keeping option then Update Vocuher GST summary so that you gst reports
balances got properly.
Step 3. Further ,go to Display, GST reports, GST Audit report. There you will get multiple
audit reports that will show misamtch in that entries.
Note: Before running any process in BUSY, ensure to take back up of your data.
The default B GST report is showing repeated transactions. How can I customize or summarize the report to avoid transaction repetition?
Find out the steps to succesfully Direct upload gstr from BUSY
Step 1: Go to the Administration menu and select Configuration.
Step 2: Choose Features / Options and then GST / VAT.
Step 3: Enter your GST portal username and make sure gst no also mentioned
Step 4: Then go the Display menu and select GST Reports.
Step 5: Then go to GST Returns
Step 6 :Then go to GSTR-1 eReturn and select Direct Upload option
Step 7 : Enter the date range and upload return
Why am I unable to exclude ineligible ITC expenses from my GST reports? The system keeps including them automatically.
If you want to exclude ineligible itc expenses from your gst reports please follow these steps:
Step 1: While making the purchase invoice select itc eligibility as ineligible
Step 2: Then go to transactions tab
Step 3: Then click on gst miscellaneous utilities
Step 4: Afterwards select Monthly itc tagging as per GSTR 2A/2B
Step 5: Open the report from party wise or date-wise as required
Step 6: Then select the entry and press f4 and change the status to ineligible as per the sections
My taxable value is not showing correctly in the sales report. What should I check to fix this?
To fix the issue of taxable value not showing correctly in the sales report, you should check the following:
1. Ensure that the correct tax rates are applied to the sales transactions.
2. Verify that the taxable amount is entered accurately for each sale.
3. Double-check if any discounts or returns are properly adjusted in the sales report.
4. Make sure that all relevant sales transactions are included in the report.
5. If the issue persists, consider regenerating the sales report or seeking assistance from customer support.
What is the process to upload the generated JSON file from BUSY to the government's offline portal?
Find out the steps to succesfully Direct upload gstr from BUSY
Step 1: Go to the Administration menu and select Configuration.
Step 2: Choose Features / Options and then GST / VAT.
Step 3: Enter your GST portal username and make sure gst no also mentioned
Step 4: Then go the Display menu and select GST Reports.
Step 5: Then go to GST Returns
Step 6 :Then go to GSTR-1 eReturn and select Direct Upload option
Step 7 : Enter the date range and upload return
What should I do if ineligible ITC expenses are getting added to my tax liability automatically? My GST payable amount is higher.
If your ITC expenses are getting added to your tax calculation please follow these steps:
Step 1: While making the purchase invoice select itc eligibility as ineligible
Step 2: Then go to transactions tab
Step 3: Then click on gst miscellaneous utilities
Step 4: Afterwards select Monthly itc tagging as per GSTR 2A/2B
Step 5: Open the report from party wise or date-wise as required
Step 6: Then select the entry and press f4 and change the status to ineligible as per the sections
There is a mismatch in my total balance shown in BUSY reports. How to find the cause and rectify the balance issue?
If there is a mismatch in the total balance shown in BUSY reports,Here are steps to help you find the cause and resolve the problem:
Step 1: Run the utility Update master balance from house keeping menu.
Step 2 : Recheck the data with ledger reconcillation.
Step 3: Verify that you're looking at the correct date range in your reports. Step 4: Confirm that your accounts and ledgers are configured correctly.
Step 5: Utilize the audit trail function within BUSY to track changes or corrections in transactions.
I made changes to existing bills/invoices, but they do not seem to be saved. What should I do to save them properly?
here's what you can do to ensure the changes are saved correctly:
Step 1: Check for a Save Button and click on it.
Step 2: After making changes, review the bill or invoice to confirm that the modifications have been saved.
Step 3: Make sure the updated information is correctly displayed.
Step 4: Verify that you have the necessary permissions or rights to edit and save bills or invoices in BUSY
Step 5: Before making significant changes, it's a good practice to back up your data
How do I change the date range for reports in BUSY? I want to customize the dates but cannot find the feature.
To change the date range for reports in BUSY and customize the dates, follow these general steps:
Step 1: Look for a Account Books section within BUSY.
Step 2: Within the Account Books section, you should find an option for Sales Register .
Step 3: Click on this option.
Step 4: Choose the date range for which you want to generate the Sales Register.
Step 5: Select a specific month, quarter, or year, depending on your requirements.
Step 6: Specify the date range, and generate the report.
I am unable to download GSTR B for the current month. It shows an error. How can I resolve this?
To download GSTR 2B for the current month, you need to follow the below steps:
1. Go to the transaction and click on GST Misc. utilities tab.
2. Click on Download GSTR JSON Data and select GSTR 2B.
3. Redownload GSTR 2B for a specific month.
4. After downloading GSTR 2B go back to GST Misc. utilities and click on Reconcile GSTR data.
5. Select GSTR 2B Party wise or voucher wise and then specify a particular month and check the data.