Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - gst reports
I have entered all sales and purchase voucher details in BUSY but the totals don't match with GST B report. What could be the reason?
If entered sale and purchase detail and GSTR3B report not match then follow the given steps :
Step 1: Go to Display menu
Step 2: Click on gst reports
Step 3: Then click on gst audit report
Step 4: Then select reconcile accounts and gst
Step 5: Then select sale or purchase one by one and specify date range and click on OK button
Step 6: here you are going to check total mismatch as per gst and accounts
I need to update incorrect or invalid GSTIN numbers for some parties. What is the process to edit and validate party GSTIN details?
To check the incorrect and invalid GSTIN numbers of parties and validate it you need to follow
the steps
Step1 Go to transaction menu and click on GST Misc utilities
Step2 Click on validate GSTIN online and select all paries and validate
Step3 you will find out in red marks of all invalid GST numbers
Step4 Go to administration menu click on master and select account then click on modify and
search invalid gstin parties and modify it manually
The GSTIN number of my suppliers is not showing up in the purchase reports. How can I get the GSTIN number to appear?
If in the purchase register not showing the GST number of party, then first make sure that the GSTIN column is visible in the register. If the the column is visible but the GST number is missing, go to the party master and verify that the GST number is entered correctly. If not, edit the party master and update the GST number.
If the column is not visible then check if there any custom column format added, so open the report from the standard format.
I entered the OTP but it says invalid. What should I do now?
If you entered the OTP but it says invalid, you can try the following steps:
1: Enable API access from the portal.
2: The system must be connected to the internet.
3: Make sure you are checking from registered mail or mobile
4: Make sure you are using the latest version of BUSY.
5: You can contact the GST portal helpline.
6. Also, please make sure from Administration, then select Configuration, then select Features / Options, then in the GST/VAT option, you must check the GST portal user name is correct.
What should i do if journal voucher not show in ITC report?
IF voucher not showing in the ITC report then follow the steps :
Step 1: Open invoice in modify mode
Step 2: click on save button then registeres expense window will appear
Step 3: Then check ITC eligibility column in the same window
Step 4: If select section 17, 16, or restricted ITC due to POS rule then the invoucher not reflect under ITC
Step 5: Then correct the same and click on save button to save the invoice
What entries are included in GST liability computation in BUSY?
The following entries are typically included in the GST liability computation:
Step 1:Output GST Entries-entries for both Central GST (CGST) and State GST (SGST) or Integrated GST (IGST), depending on the nature of the transaction.
Step 2:ITC entries reflect the GST paid on your purchases of goods or services, which you can offset against your output GST liability
Step 3: Reverse Charge Mechanism (RCM) Entries
Step 4:Adjustment entries account for any adjustments needed in your GST liability
Step 5: Nil Rated and Exempt Supply Entries
How do I resolve error while generating GSTR- in BUSY?
In BUSY, Error 70 typically indicates a validation error, Here are some steps to resolve this issue :
Step 1: Check Error Description
Step 2: Error 70 can have various causes, such as mismatched data, incorrect entries, or missing information.
Step 3: Carefully review your data entries within BUSY
Step 4: correcting errors in the transactions, revising tax rates and amounts
Step 5: Double-check the GSTINs for both suppliers
Step 6: Ensure that you are using the most up-to-date version of BUSY.
The totals in my reports are showing up as negative values. How can I troubleshoot and resolve this issue?
To adjust or remove these minus values in your GST REPORTS, you should follow these steps:
Step 1: Common reasons include credit notes issued to customers, ITC reversal, or amendments to previously filed returns.
Step 2: Make sure the credit notes are linked to the original invoices to reflect the correct adjustments.
Step 3: If the minus values are due to the reversal or amendment of input tax credit.
Step 4: If you've already filed GST returns with incorrect values, and the minus values persist.
My GST B report is showing incorrect taxable values compared to the JSON file. What could be the reason?
The reason for the incorrect taxable values in the GST 3B report compared to the JSON file could be due to
Step 1 : Issues with how the values are being picked up from the software into the GST portal.
Step 2 : It is recommended to manually enter the correct exempt amount in the appropriate section of GSTR-1 to fix this issue. Additionally, it is suggested to validate if the values are being correctly picked up from the JSON file while filing next time.
I want to correct the GST tax type mapping in the software. What steps should I follow?
To correct the GST tax type mapping in the software, you need to follow the below steps:
Step 1: Go to Administration, then select Masters, then select Account, then click on Modify.
Step 2: then select the GST account as such: CGST input, output account, and SGST input, output account.
Step 3: After selecting an account, you should make sure the account group is under the duties and taxes group.
Step 4: After this, you will find GST tax types such as CGST, SGT, etc.