Frequently Asked
Questions

Find Solutions to Common Issues Related to taxation - gst reports

FAQs

I entered a purchase invoice manually in the middle of the return period. Now the input tax credit is not matching between the software and portal. What should be done in such cases?

To resolve this issue and ensure that your ITC is accurate, follow these steps:
 Step 1: Double-check the details of the manually entered purchase invoice in BUSY
 Step 2: Make sure it falls within the correct tax period for which you are filing your return.
 Step 3: Reconcile your purchase transactions in BUSY
 Step 4: Log in to the GST portal and review your GSTR-2A 
 Step 5: Reverse any incorrect ITC claimed and claim the correct ITC.
 Step 6: Amend GST Return (GSTR-3B):

I want to see the breakup of my ITC Available including purchase & purchase returns. But only net ITC is visible. How can I see the full breakup?

here are the steps to check ITC breakdown of Purchase and purchase return shown separately in GSTR3B:
 Step 1: Go to display menu
 Step 2: Click on Gst report 
 Step 3: Then click on Gst return option 
 Step 4: Then click on GSTR3B report option 
 Step 5: Then specify starting date and ending date and enable option Show Purchase return/debit note in column 4(B)-2 as Y 
 Step 6: Then click on OK button and check debit note data separately

I am trying to enter my GST amounts but they are not going into the right sections. Why is this happening and how can I fix it?

Please specify more details regarding entry and which report you checked then we can assist you properly.
 Further can check possible aspects if gst amount is not showing in the correct section.
 1. Check type of dealer is correctly entered in the account master.
 2. Double check the amount is correctly entered in the voucher as gst amount is reflected in a specific section on the basis of taxable amount also.
 3. Taxation type should be correctly entered in sale or purchase type master.

I have been using BUSY for many years but suddenly facing issues with GST implementation. Could it be because of some bug or error in the software?

Tt could be due to various reasons, including software bugs or errors. Here are some common factors to consider:
 Step 1: Software updates and patches are released regularly to fix bugs
 Step 2: Data corruption within your BUSY software database can lead to unexpected issues.
 Step 3'; Incorrect configurations can lead to issues with GST calculations and reporting.
 Step 4: If you have integrated BUSY software with third-party applications or services, ensure that these integrations are functioning correctly and are also up to date.

The tax rate I have set in the software is .% but the amount being calculated is lower, at . What could be causing this discrepancy?

If the tax rate you have set in the software is 0.25% but the amount being calculated is lower, at 0.12., then you need to check the below steps: 
 It's applicable in the case of item-wise tax only. 
 Step 1: Go to Administration, then select Configuration. 
 Step 2: then select Features and Options, then select the GST or VAT option. 
 Step 3: In the GST/VAT report, you see the option to increase the tax rate in decimal places as 3.

I made changes to my B ITC entries but they are not reflecting correctly in the reports. What steps should I take to update the reports?

To resolve the issue of not seeing the correct ITC amount in your 3B report, you can follow below steps:
 Step 1: If you are using the tagging option make sure when open GSTR 3B mention Y on pick relevant ITC from monthly ITC tagging.
 Step 2: If you are not using ITC tagging still input amount is not showing correct. Then take a latest backup first.
 Step 3: Go to housekeeping menu and select update gst summary option according to your requirement.

I want to define the right TDS account group in BUSY as it is tagging the wrong group currently. How can I do this configuration?

To define the right TDS account group in BUSY when it's currently tagging the wrong group, follow these steps:
 Step 1: Go to Administration in the software.
 Step 2: In the Masters section, select the Account .
 Step 3: In the master modification screen, look for the Account Group
 Step 4: Change the account group to the correct one that you want to associate with the TDS account.
 Step 5: Save your changes. This will update the TDS account's group to the right one.

I am trying to have decimal places in my invoice for precision but it is causing issues in tax reporting. What should I do?

One way is to display four decimal places on your invoices for clarity to your customers, but when you calculate and report taxes, use rounded numbers, like two decimal places, which is often the standard for tax reporting. This way, you give detailed information to your customers while still following tax rules. You can set this up in your accounting or invoicing software. If you're not sure how to do it, ask a tax expert for help to make sure you're doing it right.

I am unable to see all my BB invoices in the JCR- report. Only a few are showing up. How can I resolve this?

If you are unable to see all your B2B invoices in GSTR1 report then follow the steps 
 1 Update latest version and release of BUSY 
 2 check the vouchers which is not showing in B2B section does the party GSTIN mentioned on party master or not and does it validating or not 
 3 If the party is registered but is under RCM then it will not shown in the B2B section 
 it will show on 4B B2B reverse charge option

I am unable to view the different ITC sections like (), () etc. in my ITC reports in BUSY. What should I do?

To view the different ITC sections like 17(5), 17(1) etc., you need to follow the below steps: 
 Step 1: Go to Display, then select GST Reports, then select GST Returns, then select GSTR-3B. 
 Step 2: then select the date range, and then select the relevant information as you require, and then press F2 or OK to load the report. 
 Step 3: After loading the report, you will find the details for every section, like section (17) 5, section (16) 4, etc.