Frequently Asked
Questions
Find Solutions to Common Issues Related to taxation - tds tcs data feeding and report
The TDS report isn't visible in my account. How can I access it?
To access the TDS report in BUSY, you can follow these steps:
1. Open the software and log in to your account.
2. Go to the Reports section or menu.
3. Look for the TDS Reports option.
4. Click on it to access the TDS report.
If you are unable to find the TDS report or it is not visible in your account, you may need to check if the TDS feature is enabled and properly configured in your software settings. You can also reach out to BUSY customer support for further assistance.
TCS amount specified in the purchase invoice is not reflected in the ledger in BUSY. How can I resolve this?
If the TCS amount which has been specified in the purchase invoice is not showing in the ledger then from below steps make sure you have properly tag the TCS account in the TCS bill sundry.
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Bill Sundry
Step 4: Select the TCS and open it
Step 5: Then In left bottom, Accounting in purchase then enable the affect accounting and the adjust in the purchase amount then tag the TCS account in the option account head to post and save it.
How do I ensure the TCS amount is deducted properly and not counted multiple times across different reports?
You can follow below steps to ensure that tcs amount is calculating properly and not counted multiple times:
1. Tcs bill sundry should be correct
2. Ensure that bill sundry type should be selected as tcs and other details should be correct in tcs bill sundry master
3. Make sure data entry and amount is accurate alongwith tcs calculation
4. Ensure that TCS Feature should be properly configured and also make sure tcs should be enable in party master
5. You can also manually check the report and particular voucher for its accuracy
I did a books rewrite but TCS is still not showing right. How to fix it?
If the TCS is still not showing correctly after doing a books rewrite, you may need to check few things in BUSY and these are
1.Check your vouchers that are entered correctly and create reference and adjust properly and Save the data again may also help resolve the issue.
2.You can check your TCS bill sundry Master and check all configuration and TCS Ledger tagging in Bill sundry Master.
3.Check Account master on which TCS has applied and PAN No.should be enter in account master and TCS should enable in account master.also check TCS Ledger .
Why am I unable to see the TDS/TCS configuration options under Features & Options in BUSY?
When TDS and TCS feature is not showing in the features and option.Make sure that you should open the company from the super user as sub user you have not given to rights to access it.Either give the rights to the sub user to access the reports or can open it from super user.
Pls follow the below steps for User Rights :
Step 1: Click on Administration
Step 2: Then Users
Step 3: Select the user and On Expand Menu Option can give rights to the user by tick the TCS and TCS option.
Why am I not able to see TDS and TCS configuration options under Feature Options in BUSY? What could be the reason?
When TDS and TCS feature is not showing in the features and option.Make sure that you should open the company from the super user as sub user you have not given to rights to access it.Either give the rights to the sub user to access the reports or can open it from super user.
Pls follow the below steps for User Rights :
Step 1: Click on Administration
Step 2: Then Users
Step 3: Select the user and On Expand Menu Option can give rights to the user by tick the TCS and TCS option.
The TDS amount deducted is showing correctly in reports but not getting debited from party accounts properly. What can cause this mismatch?
If the TDS amount is not getting debited from the party accounts then check that the TDS account should be properly tagged in the TDS bill sundry.
Pls follow the below steps :
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Bill Sundry
Step 4: Open the TDS bill sundry, Make sure adjust in purchase account should be N and TDS account should be tagged properly.
If you added the TDS entry through Journal Voucher, Then it should be DEBIT the expense account and CREDIT the party account and TDS account.
I am not able to see the new TCS entries in BUSY, and they seem to be missing. What can cause this issue, and how can I resolve it?
If you can't see new TCS (Tax Collected at Source) entries in BUSY, To resolve it, you can follow these steps:
Step 1: First, ensure that the new TCS entries have been correctly entered into the software.
Step 2: Sometimes, entries might not be visible due to specific filters or views you're using.
Step 3: If you regularly create backups of your data, you might consider restoring data from a previous backup to check if the missing entries are present in the backup.
Step 4: Rarely, data corruption issues can lead to missing entries.
How do I tag the right account for TCS entries in the sales invoices?
To tag the TCS accounts in the sales invoice should properly tagged in the TCS Bill sundry.
Pls follow the below steps :
Step 1: Click on Administration
Step 2: Then Masters
Step 3: Then Bill Sundry
Step 4: Then Modify
Step 5: Select the TCS bill sundry
Step 6: In the left bottom, Accounting in sale and purchase then disable the option adjust in sale and purchase amount
Step 7: Then in account head to post option you have to tag the TCS account which you have created under group Duties and Taxes.
Why is the software not auto-calculating the TDS on specific transactions like rent?
To fix the issue of rental TDS not getting calculated automatically in BUSY, you can try the following steps:
Step 1: Check if the TDS category for rental expenses is set up correctly in the software.
Step 2: Ensure that the TDS rate for rental expenses is entered accurately.
Step 3: Verify if the rental expenses are categorized correctly in the software.
Step 4: Make sure that the auto TDS calculation feature is enabled for rental expenses.
Step 5: If the issue persists, you may need to contact BUSY customer support for further assistance.