Frequently Asked
Questions
Find Solutions to Common Issues Related to troubleshoot - hardware network
My cursor is not working properly in the BUSY software. It's not allowing me to click on certain fields or menu options. What can I do to resolve this cursor issue?
If your cursor is not working properly, try changing the mouse or insert the mouse usp in other port.
Do I need to upgrade from Windows 7 to Windows 10 for BUSY to work properly?
It is recommended to use updated windows of system for better performance. However BUSY also run on windows 7.
I am facing network issues and unable to connect to your support agent. What should I do?
You can try troubleshooting your network connection or contacting your internet service provider to resolve the network issue.
Display issue on the entry screen
To resolve display issue check your computer display settings adjust the display resolution to fit your connected display
How do I configure LAN settings for BUSY?
Please contact your concern IT person to configure LAN setting for running BUSY client system on LAN.
How can we install .Net framework in system?
You can contact to IT person in order to install system .Net framework file in system.
resolution isuse in BUSY ?
to fix resolution issue go to the Display resolution and set display scale as 100% recommended.
My WiFi connection seems to be blocking the download. Can you help?
Please try connecting to a different WiFi network to see if that resolves the issue.
N computing system hardware not open
We want to advice hardware related problem you need to consult with your hardware person
I think my sales counter needs to be closed or reset. How do I do that in BUSY?
Take data back-up after closing company and then you can rest your sales counter