Frequently Asked
Questions

Q: What should I do if I am unable to access internet in BUSY?

If you are not able to access internet in BUSY, you need to check these troubleshooting steps: Step 1: Check your antivirus settings and make sure it is not blocking the BUSY application. Step 2: Check after change the internet connection.

Q: Is there an offline mode for using BUSY when internet is unavailable?

Our BUSY software is offline software you can use BUSY without internet only auto services is not wokring. But if you are using BUSY Online or SQL mode of BUSY then you need internet.

Q: The connection to the BUSY server was lost unexpectedly. How do I get back in to continue working?

If the connection to the BUSY server was lost unexpectedly, you can try to reconnect by restart BUSY software or restart internet connection if issue persist then check by change internet.

Q: If I dont have internet, can I still post the TDS entry in the BUSY?

If you are using BUSYonline version you will not able to post the TDS entry without internet but if you have offline desktop version of BUSY you can post it.

Q: My server is facing connectivity issues. What can be done to resolve?

This issue is not related to BUSY it is connectivity issue to resolve this you need to contact with your Broad Band Service Provider, he will help you regarding this.

Q: Is there a problem with the internet connection if the error message appears while Validate the GSTIN of party?

If during GSTIN Validation you are facing an error about Internet connection then you can exclude BUSY from antivirus or disable antivirus. If issue pesist then change your internet connection.

Q: What steps should I take if my software suddenly cannot connect to your servers or services? How can I restore normal connectivity?

One possible solution is to check the internet connectivity and try reconnecting. If the issue persists, it may be necessary to troubleshoot the software or contact support for assistance.

Q: How do I check if my internet connection is working properly in BUSY? It seems disconnected.

you can check you internet conncetion by testing internet speed from browser or you can ping your ip address from CMD in start menu of your windows .

Q: How can I get my address connected in BUSY so you can check it?

You can connect your address in BUSY and then provide the AnyDesk ID to Fundamento for them to check it.

Q: I am getting timeout errors while accessing BUSY. What could be the reason?

The timeout errors while accessing BUSY could be caused by slow internet connection, server issues, or network congestion.

Find Solutions to Common Issues Related to troubleshoot - internet connection

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

Enquiry/Upgrade/Visit/Renewal

Dealer Complaint/Issues

What should I do if I am unable to access internet in BUSY?

If you are not able to access internet in BUSY, you need to check these troubleshooting steps:
Step 1: Check your antivirus settings and make sure it is not blocking the BUSY application.
Step 2: Check after change the internet connection.

Is there an offline mode for using BUSY when internet is unavailable?

Our BUSY software is offline software you can use BUSY without internet only auto services is not wokring. But if you are using BUSY Online or SQL mode of BUSY then you need internet.

The connection to the BUSY server was lost unexpectedly. How do I get back in to continue working?

If the connection to the BUSY server was lost unexpectedly, you can try to reconnect by restart BUSY software or restart internet connection if issue persist then check by change internet.

If I dont have internet, can I still post the TDS entry in the BUSY?

If you are using BUSYonline version you will not able to post the TDS entry without internet but if you have offline desktop version of BUSY you can post it.

My server is facing connectivity issues. What can be done to resolve?

This issue is not related to BUSY it is connectivity issue to resolve this you need to contact with your Broad Band Service Provider, he will help you regarding this.

Is there a problem with the internet connection if the error message appears while Validate the GSTIN of party?

If during GSTIN Validation you are facing an error about Internet connection then you can exclude BUSY from antivirus 
or disable antivirus. If issue pesist then change your internet connection.

What steps should I take if my software suddenly cannot connect to your servers or services? How can I restore normal connectivity?

One possible solution is to check the internet connectivity and try reconnecting. If the issue persists, it may be necessary to troubleshoot the software or contact support for assistance.

How do I check if my internet connection is working properly in BUSY? It seems disconnected.

you can check you internet conncetion by testing internet speed from browser or you can ping your ip address from CMD in start menu of your windows .

How can I get my address connected in BUSY so you can check it?

You can connect your address in BUSY and then provide the AnyDesk ID to Fundamento for them to check it.

I am getting timeout errors while accessing BUSY. What could be the reason?

The timeout errors while accessing BUSY could be caused by slow internet connection, server issues, or network congestion.

Frequently AskedQuestions