Frequently Asked
Questions
Find Solutions to Common Issues Related to accounting-reports - account books
I cannot find the payment entry in one of my accounts. What can cause a return entry to not show up in the account statement?
If any payment entry not showing up in the account statement then you need to check that account ledger and check that entry is showing or not. If not then you need to enter again that entry.
I want to view my bills for previous months in BUSY but they are not showing up. What should I do?
want to view bills for previous months in BUSY but they are not showing up because of maybe you selected wrong month for view bills or you freez data of previous month to view or modify data.
What is the option to run Update Master Balances, and when should I run it?
The option to run Update Master Balances in BUSY is available in the Housekeeping menu. It should be run after taking a backup and whenever there is a mismatch in the balances of masters and in reports.
How do I ensure the data I enter in BUSY syncs correctly with the reports
It is important to check your reports regularly and make sure that the data you entered in BUSY is accurate and consistent. If you find any errors or discrepancies, you can correct them as soon as possible.
I'm having trouble finding a bill in the system. How can I locate it?
You can find a bill from the List of vouchers and the related account ledger. You can use the search option available in the report by press F3 and can search by bill number, party, amount, etc.
Why is the total quantity of items showing incorrectly in the stock status report?
The total quantity of items may be showing incorrectly in the stock status report then do the below steps.
Step 1: Take the backup of your data.
Step 2: Click on House Keeping
Step 3: Then Run update master balance
What are the steps to email monthly sales register data from the software?
To email monthly sales register go to:
Step 1 : CLick on display
Step 2 : Account books
Step 3 : Account register
Step 4 : Sale register
Step 5 : Set month date range
Step 6 : Open report and email it
How do I adjust the column size if a field length is too small for the data?
To adjust the column size if a field length is too small you need to select heading part of the column and you can move your cursor right or left to increase or decrease its allignment
How do I use search and filter features to identify a transactions of suspense account ?
You can use the Search and Filter button at the top of any report to find and filter the data you need. You can also press F3 for search and F7 for filter as keyboard shortcuts.
How can I customize GSTR report to show total tax amount per invoice in BUSY
In BUSY there is already various report options which shows the total tax amount of each invoice. Further you can also use the Custom Column option available in report to add column according to your need.