Frequently Asked
Questions

Find Solutions to Common Issues Related to accounting-reports - account books

FAQs

Why am I unable to export the detailed purchase registers from my trading account? What options do I have to export this data?

The trading account is a summarized report. If you want to export detailed purchase register then you have to you can export it from account purchase register and inventory purchase register from the display menu.

Some totals in my reports do not match. Should I be checking reports in a short date range to isolate the discrepancy?

To isolate discrepancies in reports, it is recommended to check them in a short date range. This will help identify any differences and allow for proper correction. 
Note- Do any changes after data backup

Why am I unable to see the purchase details date-wise in my trading account? What should I do to get date-wise details?

The trading account is a summarized report. If you want to see the detailed purchase register then you cab check it from account purchase register,inventory purchase register and GST purchase register from the display menu.

I imported last month's sales data but some entries are missing in BUSY. Why did some data not get imported?

imported last month's sales data but some entries are missing in BUSY because of 
1. while import sales data mentioned date range is not correct
2. also check data entries are completed or not .

How can I ensure that the receipt of a sale does not count as opening balance for a sale party?

To ensure that the receipt of a sale does not count as opening balance for a sale party in BUSY you can check party balance in ledger for previous year by entring previour year data.

The account names are visible in the account laser/ledger even though I don't want them. How can I hide them?

To hide the account name you need to follow these steps:
Step 1: Press ALT+L select account.
Step 2: Details to be shown by Single Account Auto take then check it will not reflect in the ledger.

How do I add the extra item description from line and line to the sales list printout

You can customize the sales list by adding extra rows or columns of item description using the Custom Column feature in the report. This feature allows you to customize the report according to your requirements.

Is there a way to combine the figures from multiple bills into one total figure per party?

Yes, you can combine the figures from multiple bills into one total figure per party by apply summary on the party in the report by press f5 key or click on summary tab in report.

I think someone has tampered with my account books. How can I restore or recreate them?

If You created a new format with specific column fields in account book report and you want to delete that format, so you need to select the format and press F8 for deleting the format.

Is there a way to get advisor names directly without opening each voucher?

Yes,if you maintain advisor name on sale voucher through voucher optional field then, the name of the advisor should come automatically without the need to open each voucher through custom column in sale register/list .