Frequently Asked
Questions

Q: I am unable to locate previously saved reports in BUSY. Is there a way to access old report files?

Yes,you can see the old reports according to the desired date range from the display menu.If you disable the some feature then report related to that feature will not reflect in the display menu.

Q: My cash account shows a negative balance but I don't know why. How can I investigate what changed?

You can investigate what changed in your cash account by checking the ledger entries and transaction history to see if any recent entries or changes caused the negative balance. Some enteries balance become negative.

Q: What is the process to view purchase register showing complete details of invoices including cancelled ones in BUSY?

to see the purchase register showing complete details of all invoices, follow below steps Step 1:- Display Step 2:- Account Books Step 3:- Account Registers (Standard) and Columnar Step 4:- Sales / Purchase Register

Q: What is the Other Account Auto option in BUSY Accounting Software?

The Other Account Auto option shows while opening the ledger, it shows that data of other accounts details which is used in the entry rather than the account ledger which we have open it.

Q: How can I view net amount in sales reports in BUSY

In BUSY, the Accounting Reports already include the net amount column. However, you can also add a custom column for the amount if you want. You can customize the column according to your needs.

Q: I need help understanding the ledger posting modules in BUSY.

In BUSY whenever you made any kind of transaction it will reflect in its respective ledger such as sale, purchase and expenses etc. so the process of this will be regarded as ledger posting

Q: What charts of accounts/ledgers are available in BUSY by default?

In BUSY, you can check the chart of accounts or ledger by view accounting reports like accounts ledger, account recivable, account payment, balance sheet and profit and loss report, trail balance and many more.

Q: What reports and dashboards are available in this accounting software?

There are various reports and dashboards available in BUSY, including account ledger, day book, stock status, bills payable, party details, and more. And in dashboard will have option of user dashboard and party dashboard.

Q: Can we check previous year party data in current year?

Through party ledger report you can check, press alt+l on BUSY screen & enter the party name & then enter last FY data in starting and accordingly specify the ending date & then open.

Q: How do I give format name when customizing columns

To add a column in any report, you can use the Custom Column feature that is available in the report. This feature allows you to create and save a format name for the column.

Find Solutions to Common Issues Related to accounting-reports - account books

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Dealer Complaint/Issues

I am unable to locate previously saved reports in BUSY. Is there a way to access old report files?

Yes,you can see the old reports according to the desired date range from the display menu.If you disable the some feature then report related to that feature will not reflect in the display menu.

My cash account shows a negative balance but I don't know why. How can I investigate what changed?

You can investigate what changed in your cash account by checking the ledger entries and transaction history to see if any recent entries or changes caused the negative balance. Some enteries balance become negative.

What is the process to view purchase register showing complete details of invoices including cancelled ones in BUSY?

to see the purchase register showing complete details of all invoices, follow below steps
 Step 1:- Display
 Step 2:- Account Books
 Step 3:- Account Registers (Standard) and Columnar
 Step 4:- Sales / Purchase Register

What is the Other Account Auto option in BUSY Accounting Software?

The Other Account Auto option shows while opening the ledger, it shows that data of other accounts details which is used in the entry rather than the account ledger which we have open it.

How can I view net amount in sales reports in BUSY

In BUSY, the Accounting Reports already include the net amount column. However, you can also add a custom column for the amount if you want. You can customize the column according to your needs.

I need help understanding the ledger posting modules in BUSY.

In BUSY whenever you made any kind of transaction it will reflect in its respective ledger such as sale, purchase and expenses etc. so the process of this will be regarded as ledger posting

What charts of accounts/ledgers are available in BUSY by default?

In BUSY, you can check the chart of accounts or ledger by view accounting reports like accounts ledger, account recivable, account payment, balance sheet and profit and loss report, trail balance and many more.

What reports and dashboards are available in this accounting software?

There are various reports and dashboards available in BUSY, including account ledger, day book, stock status, bills payable, party details, and more. And in dashboard will have option of user dashboard and party dashboard.

Can we check previous year party data in current year?

Through party ledger report you can check, press alt+l on BUSY screen & enter the party name & then enter last FY data in starting and accordingly specify the ending date & then open.

How do I give format name when customizing columns

To add a column in any report, you can use the Custom Column feature that is available in the report. This feature allows you to create and save a format name for the column.

Frequently AskedQuestions