Frequently Asked
Questions

Q: How do I change the closing balance of a party in BUSY

The transactions made with a party during the period determine the party’s closing balance. Therefore, to alter the closing balance, you need to enter some adjustment entries that affect the party’s account.

Q: Who can I contact for additional help with shipping reports in BUSY?

For any kind of help related to reports in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

Q: How do I remove aliases from reports and modify column settings?

To remove alias from report and modify column setttings. Add custom column new format untick the item alias column and modify the column setting as needed and open report with custom column format.

Q: How to check credit/debit entries made by the software in backend?

If you want to check credit or debit note generated by the company for specific period you may check credit or debit note list or credit note register or debit note register.

Q: How to generate sales register?

To generate a table sales register in BUSY, you need to follow these steps : Step 1 : Go to display then account books Step 2 : Account register (standard) then select sales register.

Q: When searching for a record I get an error that says "No record found." What should I do when records are not found during a search?

searching for a record I get an error that says No record found then make sure you search for correct record or you can check that you select relevant date range.

Q: A receipt seems to be missing from a customer ledger. How do I check if it was made under a different customer by mistake?

You can check the receipt register for that : Step 1 : CLick on display Step 2 : Account books Step 3 : CLick on account register Step 4 : Open receipt register and check

Q: I noticed some transactions are missing in a particular ledger in BUSY. How can I get them to show up properly?

when some transactions are missing in a particular ledger in BUSY, it might have deleted your transaction or cancelled it, and it might have entered the wrong party in the transaction.

Q: I have two companies set up in BUSY. How can I show the payment history from Company in Company ?

If you have two companies in BUSY then you can not check payment history of one company in the another company. You need to check payment data seperately in each company.

Q: Is there a way to ensure that the quantity of items in the inventory matches the quantity in the billings?

Regularly verify the stock quantities check reports of sales and inventory can ensure that the quantity of items in the inventory matches the quantity in the billings in BUSY Accounting software.

Find Solutions to Common Issues Related to accounting-reports - account books

Taxation (GST/VAT/TDS/TCS/RCM)

Export/Import/Data Conversion

Errors (RTE/Ransome), Feedbacks and Bugs

Barcode, QR Code and Lable Printing

License Management/Softlock/Hardlock

Enquiry/Upgrade/Visit/Renewal

UMS Related Issue (Dealer Query)

Software Features

Implementation

Dealer Complaint/Issues

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Dealer Complaint/Issues

How do I change the closing balance of a party in BUSY

The transactions made with a party during the period determine the party’s closing balance. Therefore, to alter the closing balance, you need to enter some adjustment entries that affect the party’s account.

Who can I contact for additional help with shipping reports in BUSY?

For any kind of help related to reports in BUSY, you can contact us on our 24X7 helpline number: 8282828282 or 011 40964096. You can also email us your query at support@busy.in.

How do I remove aliases from reports and modify column settings?

To remove alias from report and modify column setttings.
Add custom column new format untick the item alias column and modify the column setting as needed and open report with custom column format.

How to check credit/debit entries made by the software in backend?

If you want to check credit or debit note generated by the company for specific period you may check credit or debit note list or credit note register or debit note register.

How to generate sales register?

To generate a table sales register in BUSY, you need to follow these steps :
Step 1 : Go to display then account books
Step 2 : Account register (standard) then select sales register.

When searching for a record I get an error that says "No record found." What should I do when records are not found during a search?

searching for a record I get an error that says No record found then make sure you search for correct record or you can check that you select relevant date range.

A receipt seems to be missing from a customer ledger. How do I check if it was made under a different customer by mistake?

You can check the receipt register for that :
Step 1 : CLick on display
Step 2 : Account books
Step 3 : CLick on account register
Step 4 : Open receipt register and check

I noticed some transactions are missing in a particular ledger in BUSY. How can I get them to show up properly?

when some transactions are missing in a particular ledger in BUSY, it might have deleted your transaction or cancelled it, and it might have entered the wrong party in the transaction.

I have two companies set up in BUSY. How can I show the payment history from Company in Company ?

If you have two companies in BUSY then you can not check payment history of one company in the another company. You need to check payment data seperately in each company.

Is there a way to ensure that the quantity of items in the inventory matches the quantity in the billings?

Regularly verify the stock quantities check reports of sales and inventory can ensure that the quantity of items in the inventory matches the quantity in the billings in BUSY Accounting software.

Frequently AskedQuestions